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This paper describes about the 'Infrastructure facilities in fine arts college libraries in Tamil Nadu and Pondicherry states: A case study. The analysis of the study explains about the Books Collections available in the fine arts college Library, Information Facilities and Services in the Library of the Music, Dance and Visual Arts Colleges in Tamilnadu and Pondicherry, Number of Journals subscribed and journal back volumes available by the colleges under study. The study reviled that the library collection of more than 72% of the colleges have more than 5000 books. [ABSTRACT FROM AUTHOR]

Purpose: The study aims to find out the current scenario of library resources and services viz. collection including infrastructure, staff position, library services available in the private university libraries in the state of Assam, India. Methodology: Physical survey of all the five libraries has been conducted for which a questionnaire was designed. Findings: With the increasing number of library users, there should be adequate number of library staff to maintain all the different collections and services of the library. Private university libraries e-books and e-journals facility is not sufficient to cater the increasing demands of the users. Research Limitations: The study is applied to private university libraries within the geographical barrier within the state of Assam. It is applied only on the basic level library resources and services expected from a library. Practical Implications: It will provide an opportunity to the library authority to fill up the gap in providing their basic library services. The method and technique of the study may be applied to any other libraries where the libraries are managed by library science professional with proper library procedures. Originality/value: The study is itself a unique one as no such study was conducted in the area of private university libraries. [ABSTRACT FROM AUTHOR]

The purpose of this study is to investigate the contributions of public libraries to the satisfaction of the intellectual needs of rural inhabitants in West Bengal, India. The study applied a quantitative survey method with the help of a well-structured questionnaire. Questionnaires were distributed among to the users (students, officers/professionals, self-employed individuals, businessmen, jobseekers, retired persons, and housewives) of 45 rural public libraries in five selected districts of West Bengal. The study found that the largest group of respondents belonged to the students and jobseekers categories, who visit the rural public libraries for seeking academic and job-related information. Many students from humble backgrounds were solely dependent on public libraries because they have procured some textbooks from middle school up to graduation level. Jobseekers were mostly consulting the Career Guidance Section of the library to prepare for various competitive exams. The study also revealed that public libraries have been trying to satisfy the intellectual and informational needs of the rural inhabitants by providing various services and facilities. Respondents have further reported that public libraries should adopt modern technologies and provide ICT-based library services as well. The outcome of this study would help to develop and upgrade the public library collection, services, and facilities in developing countries in a way that reflects patrons' stated needs. [ABSTRACT FROM AUTHOR]

With the advent of ICT tools and techniques in library environment library website has served as a gateway to reach out to library system and services. The present study deals with analysis of the content of top ten NIRF ranked universities located within India as per the rank list published in the year 2021 by taking into account 58 criteria arranged in nine checklists. From the study it was found that all the university libraries taken under study have covered a whole range of information related to general information, library collection and E-resources possessed by them. Very few university libraries have included Information related to library sections and the volume and variety of information related to library services and value added services in the libraries is not satisfactory. [ABSTRACT FROM AUTHOR]

Purpose: This empirical study aims to measure the performance of electronic service quality and related infrastructure in a state university library and suggests the strategies for further improvement based on this study. Design/methodology/approach: The data collection was done through a survey questionnaire based on the 22 attributes of four e-Service quality dimensions rated on five-point Likert scale. The sample population consisted of 239 respondents comprising of different categories of users of university library. Findings: The results of this study indicated that all four dimensions rated by the users fell between mean score 3 to 4 (good), the highest score was received in dimension online public access catalogue (OPAC) and internet service with followed by Library website, Library electronic equipment's and e-User education. Out of total 22 e-Service quality attributes, none of the attributes received score above 4 (excellent), which indicates that still university library need to improve the current performance of e-Service quality and to take remedial steps to enhance the existing e-services and infrastructure. Practical implications: Findings from this study could assist university library authority to sustain and enhance performance of e-Services that could achieve the core journey of the modern university libraries. Originality/value: This study was the first endeavour for measurement of the performance of e-Service quality and related infrastructure of federal university libraries in India. [ABSTRACT FROM AUTHOR]

The article presents the discussion on the role of academic libraries during Covid-19. Topics include challenge to the libraries being the current global trends in online education and significant roles libraries play; and understanding the permanent changes in the outlook and behaviour of library professionals bringing about by the covid outbreak.

The article explores the year 2020 has been a challenging one to people all over the world, effecting every perspective of the human life. Role of academic libraries changed according to the evolving paradigm shift in teaching methodologies as a result of the outbreak of Covid-19. The challenge to the libraries were the current global trends in online education and significant roles libraries can play.

Purpose: India is one of the countries which has maximum number of livestock with rules the rural economy, which are eventually dealt by veterinarians to overcome different crisis. Veterinarians are entrusted with combating various disastrous situations whichever come in the way of this natural resource. This article deals with information needs and seeking behaviour of veterinary users who are aspiring to be future experts in the field and faculty personnel of two Veterinary Council of India accredited colleges situated in North East India, namely College of Veterinary Science, Assam and College of Veterinary Science, Mizoram. Methodology: The authors visited the above mentioned colleges to elicit data from respondents. A questionnaire was propounded for the purpose. Later the data were analysed, tabulated and hypothesis were drawn and checked. Scope and Coverage: The article encompasses veterinary college students; faculty personnel of two Veterinary Councils of India (VCI) accredited veterinary colleges of Assam and Mizoram. Findings: Sixty percent female respondents had graduation degree followed by 58.06% male respondents having the same. Overwhelming majority of both the male and female respondents claimed that they visited library for books while, 71.43% female respondents visited library for borrowing books. Chi square test proved that there is a significant relationship between the gender of the respondents and the purpose to visit the library. Originality: This article is entirely original in nature. No other research works have been performed in this region so far. [ABSTRACT FROM AUTHOR]

New and emerging technologies have always been playing the vital role in shaping the different services of libraries. These technologies not only help the users to quick, quality and efficient services but also provide a chance to library and information professionals to think outside the box to make their services effective and responsive. Top trends will be familiar to some readers who will hopefully learn of new equipment to expand their knowledge. Other readers will be made aware of trends that are outside of their experience. This is the nature of trends in our current technological and educational environments. The change is constant, but it affects different libraries at different level. With the arrival of affordable smart mobile phones, libraries all over the world have been trying to utilise them for the betterment of their services. QR code is one of the technologies which can be used with smart phones. In India the use of QR Code and smart phones though started late but in these days emerging as basic element of their day to day life and accelerating technology adoption. In this paper author has discussed and highlighted on QR codes and their use in library. It discusses on how the QR Code technology can enhance the library services with Quick and Quality as prime role. This paper is limited to the library based use and services. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to assess the expectation and perception of the users of a library of reputed special academic institute in India on quality of library services. The paper is an effort to identify a service gap within five SERVQUAL dimensions rated by the library users. Design/methodology/approach: The study was conducted through a survey methodology. The survey was implemented through a questionnaire based on five SERVQUAL dimensions. The data were collected by using 22 attributes of SERVQUAL for user expectations and perceptions of special academic institute library, and the gap score between expectation and perception of users was calculated. Based on the expectation mean score and gap score of each attributes, the researchers have identified the service shortfall in five SERVQUAL dimensions. Findings: The result of the study indicates that there is an overall service quality (SQ) gap in services provided by institute library. However, the library is providing relatively satisfactory services to the faculty, but it needs to enhance up to the expectation level of its services to their registered participants. From the study, the average expectation score is very high and it indicates that users expect more from the institute library, particularly in Reliability and Tangibles dimensions. Out of the total 22 SERVQUAL attributes, the result reflects that 10 SERVQUAL attributes have high expectation and high service gap. Originality/value: This paper will assist libraries to improve their library services, particularly in special academic training libraries. Determining SQ has been originated from marketing discipline that has progressively shown its value in the discipline of library and information science profession. This study contributes to the emergent body associated with SQ measures in libraries. Expectation-service gap chart and expectation-service gap grid are the major contribution and rarely found in SERVQUAL literature. [ABSTRACT FROM AUTHOR]

This survey paper aims to find out how far the security is a concern and how the university libraries are lacking in this sector. The paper reviewed the literature on security issues and identified issues are verified through a survey of 21 University Libraries of West Bengal. The study finds out that security is a neglected area in libraries and only 5 university libraries have been able to cross a significant role. There is a need to evaluate the security scenario in the libraries of India and emphasis should be given on such issues. There has been more concern about the service but there is a need to put emphasis on the security management area in the library and information centre. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of the study is to assess the university libraries in North East India regarding their initiatives towards open access movement and conceptualize a model for Open Access Initiatives (OAI). Approach, Design and Methodology: Surveyed and identified all the universities in the eight states of North East India. Covered 11 central, 5 state and 4 private universities to understand open access initiatives taken up by them in their respective libraries collecting data through a semi-structurally designed questionnaire. Using statistical techniques, data have been analyzed to draw empirical conclusions. Findings: The study have revealed various issues associated with the libraries regarding their automation status, digitization process, different motives towards OA, establishment of institutional repositories, challenges and many more. The need for having a model for OAI for all the libraries of the region has been felt. Came out with a proposed model for OAI having eight phases comprising mainly of rejuvenation of library system, digitization, digital archiving, OA publications, constitution of a committee, etc. However, acceptability of the model by the libraries of the region needs to be taken care of by the concerned universities. Originality/value: The study is first of its kind in the area of open access initiatives taken up in the region. Findings provide a new vista for the university libraries, which are added feature in the context of the stock of the existing knowledge in the field. The conceptualized OAI model is a new proposal the acceptability of which being rest with the universities concerned. [ABSTRACT FROM AUTHOR]

The purpose of this article is to highlight the status and application of an automated cataloging system in central university libraries in north India. Data has been collected using questionnaires. Interview and observation techniques have also been used to bring objectivity in the present study. Results show that varying levels of progress have been made with respect to implementation of a cataloging system. Results also show that with the help of automation, libraries have satisfied user communities by way of easy retrieval. It has removed discrepancies and set a trend for standardization. Furthermore, staff morale has been boosted up in an automated environment. [ABSTRACT FROM PUBLISHER]

Purpose This paper aims to highlight the damage suffered by the prominent libraries of Kashmir during September 2014 floods. The work provide an insight about the response and recovery measures being taken during and after the floods respectively in ten prominent libraries of Jammu & Kashmir [six Academic libraries (S.P. College Library, Women’s College Library, Govt. Degree College Library – Bemina, Amar Singh College Library, Gandhi Memorial College Library and College of Education Library); three Special libraries (J&K Academy of Art, Culture & Languages Library – Srinagar, Govt. Medical College Library – Srinagar and J&K High Court Library) and one Public library (Sri Pratap Singh library)].Design/methodology/approach A variety of data collection tools and techniques such as interview, questionnaire, observation, etc., were used to collect the data. The collected data have been tabulated and analyzed to derive meaningful conclusions and findings as per the set objectives of the study.Findings The results reveal that although libraries in Kashmir are prone to disasters like floods; yet, none of the library seems to be prepared to bear or cope such a disaster. The findings provide a gloomy picture of libraries when it comes to the measures being taken by these libraries during and after the floods to protect their resources. The paper highlights the inefficiency and incapability of libraries (in terms of disaster management) by finding that most of the libraries are without a disaster response and recovery plan as well as a disaster response and recovery team. The study recommends that some tangible measures if taken can save precious resources hosted in libraries.Practical implications The current study can help the stakeholders to chalk out scientific and systematic policy and plans for library and information centers that can be executed with minimum of fuss and anarchy.Originality/value The study offers working knowledge to library professional on ground for effective management of assets and resources in pre- and post-disaster scenario. [ABSTRACT FROM AUTHOR]

The authors present assessment strategies, research results, and decision making in the process of building a website and formalizing management procedures for a library in Kerala, India serving a significant number of deaf students. The strategies include user interviews and developing user experience personas, collecting and incorporating examples from other library sites in building a new website, and communicating new methods of managing and promoting library resources to the university community. The co-presenters encountered difficulties and some resistance regarding their suggestions for changes in the website as well as the public and technical services offered by the library due to differences in infrastructure and expectations in academic culture. [ABSTRACT FROM AUTHOR]

Introduction-This paper discussed the need of performance audit through LibQUAL+ technique in University Library users in West Bengal, India. LibQUAL+ Technique is developed by Association of Research Libraries (ARL) in the year 2000. It is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. In this paper, an attempt has been made to measure the performance of Burdwan University Library and Visva-Bharati Library Users through LibQUAL+ technique. Comparative study of each dimension that is Library as a Place (LP), Information Control (IC) and Affect of Service (AS), Adequacy Gap (AG), Superiority Gap (SG) and Zone of Tolerance has been determined. This technique has been applied to know what library users saying about the performance of the library. Methods-To conduct of this study a large variety of data-gathering and analysis techniques have been adopted such as surveys, interviews, observations, etc. of the users of both the libraries. Findings-Visva-Bharati Library (VBL) performs better in all respect than Burdwan University Library (BUL) specially overall library performance of VBL (3.20 mean score) where as BUL (3.34 mean score) in West Bengal, India. Suggestions-Library authority should concentrate whether minimum service levels are available to users, what their desired service levels are but what they are getting (perceived) at this moment. Faculty, scholars and students opinion (feedback & suggestions) regarding library services have to take regular interval i.e. quarterly, half-yearly or yearly. Besides that, authority of university library should always promote introduction of new services to the academic community through notification as well as put it library website or university website. [ABSTRACT FROM AUTHOR]

Analysis of data collected from a simple random sample of 1130 faculty members belonging to 37 Engineering colleges affiliated to JNTU-Anantapur using a questionnaire, reveals that most of the faculty members are using textbooks (97.3%), and Internet (85.7%) for their teaching activity. Further, most of the faculty members are using e-journals (80.1%) and Internet (79.0%) for their research activity. Most of the faculty members are satisfied with latest editions of books available (79.8%) and with the multiple copies available for prescribed textbooks in their libraries (75.02%). Most of them (77.3%) are consulting periodicals for their teaching and research work. Most of them (78.1%) are satisfied with the present collection of periodicals. Nearly half of them (51.3%) are consulting indexing and abstracting periodicals to know the latest literature for their teaching and research needs. Most of them (77.2%) replied that the latest issues of periodicals are available in their libraries concerned. Majority of the faculty members replied that current issues of periodicals (68.8%) and the back volumes of periodicals (60.5%) are not issued for home reading. Most of them (81.8%) replied that their libraries are subscribing to e-journals. Majority of them (53.7%) replied that their libraries are not subscribing to e-books. A few recommendations have been made by the researchers on the basis of findings. [ABSTRACT FROM AUTHOR]

Purpose – This paper aims to suggest performance evaluation of university libraries in India using qualitative and quantitative parameters provided by librarians to be collected, analysed and disseminated by a national agency apart from LibQual user surveys. Design/methodology/approach – The status about the university libraries in India provided by the Association of Indian Universities publication Universities Handbook would help to assess the quantity and quality of collection and services offered by these libraries. The framework for performance evaluation of university libraries is presented in three heads: parameters, players and procedures. Parameters cover the various qualitative and quantitative data to be collected for the purpose of evaluation. Players include a vast network of institutions involved in this exercise. Among these, the first and foremost is the individual libraries. There should be a national agency to be identified for collecting, analysing and disseminating the consolidated evaluation reports on a national scale. There may also be international agencies or services involved to support and guide user survey such as LibQual. Procedures involve the processes, actions and activities undertaken by the various players to achieve the basic objective of performance evaluation of these university libraries. Findings – The performance framework suggested when implemented every year by university libraries present the qualitative and quantitative outcome of their functioning and reveal their worth in the university landscape. This may also aid in planned and organised development of university libraries in the country. The results provided by this exercise should influence judicious collection development decisions and pragmatic information service planning. Originality/value – India, perhaps, has the largest number of higher education institutions in the developing world. The national directory Universities Handbook only presents information about library of a university without any attempt to analyse the statistics collected to arrive at national trends or patterns. This may be the first attempt to provide a holistic picture to assess the performance of a varied spectrum of libraries as far as infrastructure, resources and services are concerned. [ABSTRACT FROM AUTHOR]