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The present study focuses on generating a methodological proposal for the allocation of human resources in the execution of maintenance tasks. This considers the implementation of an algorithm that assumes a set of maintenance activities (tasks or resources), a set of maintenance personnel (agents), a plausibility relationship over resources, a hierarchical relationship over agents and the preference that Agents have about resources. These assumptions lead to a hierarchy of personnel and identification of critical tasks. These hierarchy of personnel takes the management of knowledge as a fundamental part since; the maintenance function requires very specific technical knowledge, normally tacitly stored among the personnel operating in these areas. The methodology is complemented by a new hierarchy of tasks using the methodology of analysis of failure modes, effects and criticality (AMFE). The results applied to a fleet of vehicles show that other assumptions are needed to obtain reasonable and fair criteria in the allocation of maintenance tasks, which are considered as weightings in a knowledge management function that include: Professional experience criteria, experience in the company, talent and self-training. [ABSTRACT FROM AUTHOR]

The purpose of this paper has been to investigate the relationship between intellectual capital (IC) and financial performance, based on two constructs, human capital (HC) and relational capital (RC), measured in financial terms. The methodology was applied to a sample of Universities of Chile. This was done at public and private universities during the 2014-2018 periods. In this investigation, we used descriptive statistics, level of correlation, and panel data analysis to demonstrate the existence of a positive relationship between each component of IC and the performance of universities, measured in terms of financial performance. The panel results confirm the hypothesis that HC and RC positively impact the university financial performance (return on equity, ROE, and return on assets, ROA). The article contributes to improving the conceptualization of Intellectual Capital and its relationship with the financial performance of Universities. [ABSTRACT FROM AUTHOR]

The aim of this study has been to measure the variables of Intellectual Capital at Universidad de Atacama, with a prospective look for the next ten years. To do this, we have used the Delphi methodology. This technique has been supplemented with a mathematical tool called Qualitative Profiling Approach, based on a series of predetermined variables. This work describes the concept of Intellectual Capital divided into three variables, namely: Human Capital, Structural Capital and Relational Capital, since this classification supports firstly elements like the value of knowledge created by the people, secondly knowledge that has been expressed explicitly and documented, finally by external information exchange. To carry out the study a survey was conducted, whose purpose has been to consider a number of variables related to perception. The results have shown that the perception of the community has not been very favorable. However, the opinions have been useful to generate approaches in measuring intangibles and Knowledge Management. [ABSTRACT FROM AUTHOR]