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Online counseling is gradually finding its way into therapy in universities in Ghana. The recent outbreak of COVID-19 accompanied by uncertainties and the fears of physical contact signaled a consideration of complete acceptability of online counseling, in addition to face-to-face counseling. Nonetheless, the level of counselors, counselor educators and counselor trainees' knowledge, attitude, and usage of online counseling in Ghanaian universities is unclear. Thus, this study used an explanatory sequential mixed-method design to assess the perception of sampled respondents' and participants' viewpoints on online counseling available at a public university. Amid findings that counselors, counselor educators and counselor trainees have little awareness of online counseling and share a generally negative attitude towards it, the study concluded that online counseling is a highly unexplored option available on the university campus. Suggestions for augmented online counseling opportunities to assist students to resolve their difficulties on the university campus were also made. [ABSTRACT FROM AUTHOR]