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The advent of globalisation, and the rise of entrepreneurialism and the virtual office, make the ability to communicate independently and effectively increasingly valuable. Against a background of technological innovation, this fourth edition of The Communication Handbook sets out the principles underlying effective communication today and then focuses on their application, enabling students in all fields of study to develop and refine their reading, listening, speaking and writing practices

The third edition of Communication: A Hands-on Approach focuses on different forms of communication, emphasizing writing as a communication tool, particularly within the business environment. To support this, each chapter contains numerous exercises to enable the student to practice the skills learnt in that chapter and to assist lecturers in reinforcing content covered in class. The evolution of technology and its use in the business environment has been taken into account and for this edition the chapter on digital media has been expanded and updated to take into account the advent of the Fourth Industrial Revolution and disruptive approaches to education.

The book discusses five examples of NGO action in four countries - Indonesia, Philippines, South Africa and Sri Lanka - with authoritarian regimes. It poses the question of whose interest was served by these activities, the beneficiary group or the NGOs and argues that where these coincided, identifiable benefits accrued to beneficiary groups. This underlines the importance of ensuring that NGOs are accountable to the communities with which they seek to work.