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Your search keyword '"Problem management"' showing total 19 results

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19 results on '"Problem management"'

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1. A Multi-criteria Model Application in the Prioritization of IT Problems in Public Sector Institutions – An Experience

8. Improving IT Service Operation Processes

11. Influential Factors on Incident Management: Lessons Learned from a Large Sample of Products in Operation

12. Improving Customer Support Processes: A Case Study

13. Improving the Problem Management Process from Knowledge Management Perspective

14. A Mechanism of KEDB-Centric Fault Management to Optimize the Realization of ITIL Based ITSM

17. Evaluating CM3: Problem Management

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