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Nursing has a not-so-secret problem. The profession is prone to—some would say thrives on—workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments.Written by Cheryl Dellasega—author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up—Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety.

Outside of nursing, most people believe bullies are native only to playgrounds and high school locker rooms. Unfortunately, bullies also frequent hospital units, ambulatory care centers, clinics, and even emergency departments. Their targets? Their own colleagues and peers. Most practitioners know that the old adage “nurses eat their young” is alive and well in the 21st century. This conflict saps energy, destroys teamwork, and hinders motivation. Worst of all, it can decrease the quality of patient care. This fully updated new edition, What to Do When Nurses Hurt Nurses, tackles topics ranging from social media and crucial communications to resiliency and stress management. It provides tools to help nurses create safer, more respectful workplaces and combat the ongoing cycle of bullying. Cheryl Dellasega, author of the groundbreaking Surviving Ophelia, explores relational aggression and the nature of nurse-on-nurse violence while establishing an action plan for the future.

Nurse managers and nurse administrators at all levels are frequently confronted by the need to manage employee issues arising from interpersonal relationships. These include: conflict (relational aggression or covert bullying), cynicism (negative work attitudes), and calamity (drama and overt antagonism). As a much needed follow up to When Nurses Hurt Nurses (STTI, 2011), this book offers numerous concrete strategies for common employee challenges that nurse supervisors face.

This book discusses the phenomenon that has dogged the nursing profession for decades but that is only now getting the serious study and discussion it deserves. The book explains the history of nurse bullying, theories about why it occurs, why the problem is growing, how it damages the profession, and what can be done to prevent it. It is written in a conversational style and focuses on practical information using real-life examples to highlight important points. Includes brief, sample dialogues that nurse readers can use to defuse or prevent bullying behaviors and strategies to promote a more positive work environment.

The only book with a program that is proven to solve the problem of female bullying, a controversial issue first exposed in the bestselling Reviving Ophelia.Stop the Hurting Mary Pipher's bestselling Reviving Ophelia triggered widespread interest in the culture of preteen and teenage girls and the seeming epidemic of relational aggression (bullying) among them. Gossip, teasing, forming cliques, and other cruel behaviors are the basis of this bullying, which harms both victim and aggressor. Until now, no one has been able to offer practical and effective solutions that stop girls from hurting each other with words and actions. But in Girl Wars, two experts explain not only how to prevent such behavior but also how to intervene should it happen, as well as overcome the culture that breeds it. Illustrated by compelling true stories from mothers and girls, the authors offer effective, easy-to-implement strategies that range from preventive to prescriptive, such as how to -Adopt a'help, don't hurt'strategy -Provide positive role models -Teach communication skills online and off -Stress assertiveness, not aggressiveness -Learn conflict resolution skills -Identify alternatives to bullying behavior With their combined experience in offering and evaluating programs that combat bullying, the authors show that girls not only want to help rather than hurt each other, they can do so with guidance from concerned adults.

Almost every woman has experienced bullying. Whether her role was that of victim, aggressor, or bystander, the pain of relational aggression (female bullying) lasts long after the incident has passed. In Mean Girls Grown Up, Cheryl Dellasega explores why women are often their own worst enemies, offering practical advice for a variety of situations. Drawing upon extensive research and interviews, she shares real-life stories from women as well as the knowledge of experts who have helped women overcome the negative effects of aggression. Readers will hear how adult women can be just as vicious as their younger counterparts, learn strategies for dealing with adult bullies, how to avoid being involved in relational aggression, and more. Dellasega outlines how women can change their behavior successfully by shifting away from aggression and embracing a spirit of cooperation in interactions with others.