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In this article, the author focuses on the working of employers and employees regarding the arbitration to address potential legal claims in workplaces. It mentions that U.S. Court of Appeals for the Ninth Circuit has recent federal appellate court to hold that a class action waiver in an arbitration agreement was unenforceable. It also mentions the use of National Labor Relations Act (NLRA) against employees' concerted activity and violence.

The article reports that the U.S. National Labor Relations Board (NLRB) has challenged the validity of class action waivers in mandatory employment arbitration contracts to the U.S. Court of Appeals for the Fifth Circuit. It mentions that NLRB enforceable under National Labor Relations Act (NLRA) and the Federal Arbitration Act (FAA). It also presents the views of Teresa Rider Bult, cochair of the Section of Litigation's Employment & Labor Relations Law Committee, on the same.

The article discusses a court case, AT&T Mobility LLC v. Conception, wherein a group of consumers filed a case against AT&T Mobility saying that there is no free phones given on their services of Cingular Wireless because sales tax is charged on them. The case is reviewed by the U.S. Supreme Court which states that businesses have to expand the use of mandatory consumer arbitration agreements for consumer protection.

The article presents a reprint of the article "Eighth Circuit Upholds Class-Action Waiver," by Anthony R. McClure, which appeared in the "Litigation News" website at litigationnews.org. It discusses the court case of Cicle v. Chase Bank USA wherein the plaintiff alleges Chase for improperly increasing the interest rate charged on credit card balances. However, the U.S. Court of Appeals Eighth Circuit supports the class-action waivers in consumer agreement.