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Focuses on the changes in management behavior of physicians in specialty hospitals in the U.S. based on the case of El Paso Specialty Hospital in El Paso, Texas. Number of physician-owners of El Paso Specialty Hospital that had been involved in hands-on purchasing; Information on the El Paso Specialty Hospital strategy; Function of the committee established by the El Paso Specialty Hospital; Example of cases about changes in management behavior of physicians.

Comments on the inability of organizations within the healthcare industry to form together a united front. Problems facing the industry; Communication flaw of the industry; Role of physician executives in the rally of the industry.

Discusses myths, misgivings and misunderstandings about healthcare in the United States.

Observes medical malpractice debate in the United States. Role of insurers in effective malpractice reform; View of trial lawyers on error and inefficiency in the nation's healthcare system; Incident that raises concerns about caps and limits on malpractice damages.

Focuses on the customer service of Black Hills Surgery Center in Rapid City, South Dakota. Background on the institution; Guidelines on customer service adopted by the center; Remarks from physician executive Larry Teuber.

Presents an article about medical practices in the U.S. Challenges associated with medical profession; Changes on the activities of physicians; Significance of improving clinical skills to physicians; Decline in medical school applications.

Comments on the respectability gap between physicians and nurses. Ways for physician executives to deal with rude behavior of some physicians to nurses; Impact of nursing shortages; Turnover rates of nurses.

Focuses on the physician executive community in the U.S. Catalyst for the growth of the physician community; Directions in which the wave of physician executives are divided; Areas in which the wave of physician executives are becoming involved.

Discusses the importance of online communications to medical care in the U.S. Information on the Securing messaging service launched by Medem, an online company backed by AMA; Details of Healthwise's database that help physicians guide patients to prescription-strength modules of relevant information; Advantages of educating patients; Attitude of physicians and patients toward online consultations; Difference of information therapy from free-floating Internet content.