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This collection of 11 narratives is a well-crafted assemblage of stories that illustrate diverse experiences in the technical communication academic program offices at colleges and universities across the country. This book is intended for those who are responsible for creating and administering technical communication programs and aims to provide its readers with lessons learned from the field. The readers of this book will come away with some thoughtful points to consider as they work within the framework of their own academic resources, whether it involves multidiscipline departmental influences, or resistance to change from long established traditions. [ABSTRACT FROM PUBLISHER]