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Domestic Violence (DV) is considered as big social issue and there exists a strong relationship between DV and health impacts of the public. Existing research studies have focused on social media to track and analyse real world events like emerging trends, natural disasters, user sentiment analysis, political opinions, and health care. However there is less attention given on social welfare issues like DV and its impact on public health. Recently, the victims of DV turned to social media platforms to express their feelings in the form of posts and seek the social and emotional support, for sympathetic encouragement, to show compassion and empathy among public. But, it is difficult to mine the actionable knowledge from large conversational datasets from social media due to the characteristics of high dimensions, short, noisy, huge volume, high velocity, and so on. Hence, this paper will propose a novel framework to model and discover the various themes related to DV from the public domain. The proposed framework would possibly provide unprecedentedly valuable information to the public health researchers, national family health organizations, government and public with data enrichment and consolidation to improve the social welfare of the community. Thus provides actionable knowledge by monitoring and analysing continuous and rich user generated content.

Domestic Violence against women is now recognized to be a serious and widespread problem worldwide. Domestic Violence and Abuse is at the root of so many issues in society and considered as the societal tabooed topic. Fortunately, with the popularity of social media, social welfare communities and victim support groups facilitate the victims to share their abusive stories and allow others to give advice and help victims. Hence, in order to offer the immediate resources for those needs, the specific messages from the victims need to be alarmed from other messages. In this paper, we regard intention mining as a binary classification problem (abuse or advice) with the usecase of abuse discourse. To address this problem, we extract rich feature sets from the raw corpus, using psycholinguistic clues and textual features by term-class interaction method. Machine learning algorithms are used to predict the accuracy of the classifiers between two different feature sets. Our experimental results with high classification accuracy give a promising solution to understand a big social problem through big social media and its use in serving information needs of various community welfare organizations.