1. Communicator Style: A Study of Human Resource Managers.
- Author
-
Evans, Jennifer Payne
- Abstract
Researchers who have focused on issues of interpersonal communication in organizations have concluded that it is an essential component of organizational life. This paper presents findings of a study that examined the communicator image of human-resource managers. A survey instrument called the Norton Communicator Style Measure (CSM) was sent to 136 Alabama members of the Society for Human Resource Management. A total of 109 managers responded, an 80 percent rate of return. Seventy-two percent of the respondents reported a positive communicator image. However, nearly 30 percent were uncertain or held a negative opinion about their personal communicator style. Future research is necessary to determine the impact of human-resource managers with low communicator images on the success of organizations. The findings have implications for all leaders, including principals, who are the instructional supervisors and human-resource managers for their schools. A principal's communicator image may affect his or her ability to attract the best teachers for the school. One table is included. (Contains 18 references.) (LMI)
- Published
- 1996