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The article explains the importance of customer service to the banking industry in light of the Holacracy experiment of retailer Zappos. The aim of the experiment is to empower front line workers to make decisions. It describes the possible consequence of ordering lower level front line workers to operate within the limits of rigid processes. The need for customer service to be integrated into the systems and processors used by employees is highlighted.

The author examines the convergence between traditional and emergent financial technology markets and its impact on the financial sector. Topics discussed include partnership between emergent financial technology market and banks, how Blockchain will lead to business process elimination, and the use of strategic model of disruptive innovation by the traditional financial technology sector to handle disruption from cloud and open source.

The article discusses the importance of technological and process improvements to insurance innovation. It points out the key role of technological innovations in successful process improvements. Also emphasized is the need for innovations to be focused on customers before proceeding to improvement efforts. It explores several process innovations that incorporate technology such as the insurance electronic commerce platform of insurance innovation firm Insureatoasis.com.

The company has been appraised at level 5 for Software Development and Business Process Management (BPM) Services [ABSTRACT FROM AUTHOR]

The company has been appraised at level 5 for Software Development and Business Process Management (BPM) Services [ABSTRACT FROM AUTHOR]

The article discusses the importance of the long-term and sustainable support of local population to keep the licence of port operation. It highlights the demand of an innovative marketing communication for service-based businesses of the seaports or inland ports. It also cites the efforts of the port centres by offering educational programs and theme visits for the young people.

The article focuses on the significance of the introduction of blockchain which promotes business process elimination in the banking industry in 2016. It recalls the effect of the introduction of core banking systems in the 1970s. Also described is the possible impact of the introduction of concurrent delivery versus payment (CDVP). The innovation is expected to affect almost every asset class and the insurance claims process.

The author provides insights for banks on determining the benefit of a financial technology. She points out the various perspectives of organizations and individuals to the word better based on strategic focus and priorities of an organization. She emphasizes the need to identify the meaning of better for a particular bank. She notes the use of the definition in planning to test and adapt a better technology or process.

The new center in Waterford will provide voice support, customer service and technical support operations for large global enterprises [ABSTRACT FROM AUTHOR]

The new center in Waterford will provide voice support, customer service and technical support operations for large global enterprises [ABSTRACT FROM AUTHOR]

The above information is a part of company's filings submitted to BSE. Hinduja Global Solutions has informed that it has enclosed a Press Release on 9th August 2021 titled 'The Hinduja Group's Business Process Management entity, HGS, to divest its Healthcare Services business to BPEA'. [Extracted from the article]

The theme for this year's Run was 'FurtherTogether', which celebrated the spirit of camaraderie [ABSTRACT FROM AUTHOR]

The report authored by DD Mishra, To Chee Eng, and Claudio Da Rold was published on July 24, 2019 [ABSTRACT FROM AUTHOR]

SBI Cards & Payment Services has informed that pursuant to the Scheme of Amalgamation approved by Honorable NCLT via order No. 824 dated 4th June 2019 for amalgamation of erstwhile SBI Business Process Management Services with the company, 95,112,054 equity shares were allotted to the shareholders of erstwhile SBI Business Process Management Services (Transferor Company) by the company on July 22, 2019. The above information is a part of company's filings submitted to BSE. [Extracted from the article]

The company has been recognized as Gartner Peer Insights Customers' Choice for RPA Software [ABSTRACT FROM AUTHOR]

Zensar Technologies has been named a Niche Player in the Gartner 2019 Magic Quadrant [ABSTRACT FROM AUTHOR]

TruBot has more than 96 customers globally and has automated over 800 processes [ABSTRACT FROM AUTHOR]

The company has been investing significantly in four areas - digital, cloud, engineering services and cyber security [ABSTRACT FROM AUTHOR]

The company has collaborated with Thomson Reuters to bring together TaxAnalyze, a Tax Validation tool [ABSTRACT FROM AUTHOR]

The solution is designed not only to make corporate action processing cost effective for the smallest industry participants [ABSTRACT FROM AUTHOR]

The award recognizes company's leadership role in JD Edwards EnterpriseOne UX One [ABSTRACT FROM AUTHOR]

Newgen Software Technologies has released a major update to its iBPS Process Insights offering, a core component of its business process management suite-Newgen OmniFlow iBPS [ABSTRACT FROM AUTHOR]

It enables workflow designers and owners to optimize business processes by analyzing historical operational data [ABSTRACT FROM AUTHOR]

This recognition by IAOP further strengthens company's commitment to deliver quality business centric solutions across the outsourcing value chain [ABSTRACT FROM AUTHOR]

This new partnership will unlock competitive advantage for clients, ultimately setting them up for growth [ABSTRACT FROM AUTHOR]

The Board of Directors of the Company at its meeting held on April 25, 2019 has approved the same [ABSTRACT FROM AUTHOR]

The partnership will bolster Datamatics presence in the global markets [ABSTRACT FROM AUTHOR]

The divestment of Wipro's Workday & Cornerstone OnDemand Business in various jurisdictions, except Portugal, France and Sweden [ABSTRACT FROM AUTHOR]

The award acknowledges Datamatics' exceptional work in driving business value and industry success across Asia Pacific [ABSTRACT FROM AUTHOR]

The article presents a case study on the effectiveness of Six Sigma initiative of engines, filtration and power generation products manufacturer Cummins Inc. for rapid improvement of its business processes. It explains the nature of business-to-business operations, importance of customer focus and role of statistical data like the mean and standard deviation in analysing the capability and status of business processes. It also discusses its marketing, product development and customer services.

The article presents a case study of footwear company Airwair International Ltd.'s (Dr. Martens) business process after a reorganisation in April 1995. An overview of Dr. Martens is provided which reorganised to improve its control of its selling and operational activities worldwide. It also examines the operational review which reportedly revealed numerous problems within its business processes.

The article discusses the adaptation of the consequences of climate change in the port-cities wherein the maritime frontier are aware on the environmental impact of climate change to the maritime transport. It highlights the importance of planning for the adaption of climate change in changing business circumstances. It also notes that examines the lifespan of the port infrastructure such as docks and port terminals against climate change.

The HAPPI Lab gives customers a real-time view of innovative business process management solutions [ABSTRACT FROM AUTHOR]

The article discusses Premier Foods PLC's strategy and business process management decisions as presented by the group CFO, Alistair Murray at the Consumer Analyst Group of Europe (CAGE) conference in London. Topics include investment areas, supplier relationship management, opportunities in the private-label business with retailers Aldi and Lidi, and strategic partnership with Great Britain's top 4 retailers.

The article reports on the push of the U.S. Congress for a multi-year commercial satellite communications (COMSATCOM) acquisition strategy under 2014 National Defense Authorization Act (NDAA). Implications of the bill include the need for the Department of Defense (DoD) to develop such strategy, restoration of the flying hours programs, facilities maintenance and fuel rate stabilization of the Air Force and the reform of the business process of the DoD.

The article offers information on the selection of the Tata Consultancy Services (TCS) by Bank of Bhutan for core banking. Topics discussed include capability of TCS BaNCS to handle increased transaction volumes with improved success rate of delivery channel transactions; migration of Internet banking subscribers from the erstwhile Oracle FLEXCUBE system to TCS BaNCS; and services offered by TCS including business process services (BPS), infrastructure, and engineering.