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This paper demonstrates how the innovative application of a Collective Intelligence approach enhanced Local Skills Improvement Planning information for employers, education and skills training organisations and regional economic policy organisations. This took place within a Knowledge Transfer Partnership between a Chamber of Commerce and a University. This aimed to develop and deploy regional business intelligence for enhanced policy and decision-making in enterprise and economic development. The project converged knowledge from several research centres including economics, entrepreneurship and innovation, data science, and Artificial Intelligence. The paper presents a project case study which provides two contributions to applied knowledge. Firstly, it demonstrates how a Collective Intelligence (CI) approach can be applied to achieve rapid results in resolving the real-world problem of local skills information availability. Useful real-time data was gathered from employers in three sectors on skills requirements, supply and training. This was analysed using Artificial Intelligence tools, then shared publicly via an automated Internet portal, providing a scalable model for wider use. Secondly, it explores and evaluates how the knowledge exchange (KE) process can function effectively and quickly in applying CI-based innovation in practical ways which create new value, within a Knowledge Transfer Partnership between a University and Chamber of Commerce.environment.

In this paper, which draws on two years of qualitative research, I examine the ways in which refugees are positioned and position themselves in job training programs and in their initial US jobs. I provide examples of how 'factishes', a combination of facts and fetishes, are fabricated and position the refugees, and those working with them, in discourses associated with migration. Moving from notions of humanitarian aid to economic utility, trainers and employers position the refugees as economic stabilizers, capable of performing low-skill jobs, which US-born workers do not often choose, and which undocumented Mexican migrants do not 'deserve'. In doing so, they also position themselves as helpful humanitarians. The positioning is useful in securing initial employment for the refugees but not in longer term career advancement. Some of the refugees challenge the positioning, modifying the factishes to improve their employment prospects and possibly their long-term integration into society.