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The article focuses on the impact of rude managers on the morale of their staff. A boorish manager is unresponsive, publicly humiliates subordinates and arrogant or manipulative and may lack self-control, compassion and appreciation. One study found that managerial and supervisory incivility results to employees feeling afraid, distressed and hostile. Management professor Ella L. J. Edmondson Bell warns that negative attitudes can be contagious and may eventually affect the entire company.

The article reports on the Badbossology.com survey about the impeding manners of executives in the U.S. The survey, which was supported by Development Dimensions International Inc., documented the most habitual manner chiefs uses to infract trust with their employees and has proved that bosses' subjective conclusions without checking first facts is the top ground. In fact, out of 700 respondents, thirty percent signified that it was the most inexcusable conduct a boss could act to discontinue their trust. Other answers include failing their assurance, displaying discrimination and many others.