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Your search keyword '"Hill, Nigel"' showing total 2 results
Start Over Author "Hill, Nigel" Publication Type News
2 results on '"Hill, Nigel"'

1. Got to keep the customer satisfied

Author

Hill, Nigel and Alexander, Jim

Subjects
Customer service -- Economic aspects, Customer satisfaction -- Valuation, Advertising, marketing and public relations, Business
Abstract

In a CLT exclusive Nigel Hill and Jim Alexander focus on the ownership experience and customer value package, examining the complex link between satisfaction and profit. Does good customer service [...]

Published
2000

2. You can't cut his hand off, Sir, he's our conjuror and a bloody brilliant one too!

Author

Emily Hill; Nigel Blundell

Abstract

IN THE Chungkai prisoner of war camp in a sweltering Thai jungle, Fergus 'Gunner' Anckorn pulled off his greatest ever trick. An egg was the food of fantasy for the skeletal soldiers interned there 68 years ago, who were used to enduring 14 hours of hard labour every day on just a few handfuls of rice. [ABSTRACT FROM PUBLISHER]

Published
2011

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