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•The transition of children with chronic conditions from pediatric clinics to adult clinics is a challenging process and describing the experiences of young adult patients with multiple sclerosis in pediatric clinics and their experiences in the transition to adult clinics allows for the definition of comprehensive, individualized and transitional nursing interventions.•Considering that the transition from child care to adult care, a natural process, is a part of the care in pediatric clinics, the establishment of transition monitoring and counseling centers and the provision of counseling and education services for adolescents with chronic diseases and for their parents is extremely important for the sustainability of care for all MS services, especially in the center where our study was conducted.