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The homestay program is regarded as a community-based tourism product by many nations. Despite the enormous growth of the homestay program in Malaysia, the industry faces numerous new challenges. A moderate level of service quality was one of the main factors contributing to their poor performance. A descriptive research design using a quantitative approach was opted to reach more respondents. The questionnaire was validated based on the content validity and reliability through exploratory factor analysis technique (EFA). This paper confirmed the relationship between community-based homestay service quality and behavioral intention and the moderating roles of satisfaction.

The success or failure of a tourism destination depends on being able to provide safe and secure environment for visitors. Women were more fearful of crime either as a result of perceived vulnerability compounded by sexual risk or by differences in acknowledging fear. In this study, 99 percent of respondents perceived that walking around in Kuala Lumpur (KL) during day time as very safe. This perception decreased to 15 percent during night time. The significant unsafe condition perceived by respondents was the road traffic. Main concern reported was pick-pocketing and snatch thief case. Closed-circuit television (CCTV) was found to be an important mechanism that may enhance the safety perception.