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* OBJECTIVE To describe and classify process errors and preventable adverse events that occur from medical care in outpatient primary care settings. * STUDY DESIGN Systematic review and synthesis of [...]

Qualitative research is now published across the family practice and medical literature. This article is designed to help busy family physicians decide which qualitative studies are worth reading and to [...]

Background. Competent physicians occasionally make critical errors in patient care that can lead to long-lasting remorse and guilt. The perceived causes of self-admitted physician errors have not been previously explored. [...]

Every family physician knows the frustration of seeing patients with diabetes who never seem to be able to control their blood sugar level. Since the prevalence of diabetes mellitus in [...]

Are the Best Doctors Sued More? BACKGROUND. Physicians who have been sued multiple times for malpractice are assumed to be less competent than those who have never been sued. However, [...]

Inadequate follow-up of abnormal test results is a common safety problem in outpatient practice. However, it is unclear exactly where and how often failures occur in the results management process. Our goal was to determine where breakdowns occur by examining 4 high-risk abnormal test results in a group of 11 clinics of an urban community health center organization.

To describe models of nursing communication about medical error.

Most advice to patients regarding advocating for their safety relates to hospital care and is not grounded in the patient experience. We developed a patient-centered intervention to train elderly patients to be self-advocates for safer care in ambulatory settings.

To test whether family doctors, office staff, and patients will report medical errors and to investigate differences in how and what they report.

Family physicians order laboratory, imaging, and diagnostic tests on a significant portion of their patients. Problems with the testing process, including the steps of ordering tests, tracking and responding to results, notifying patients, and following up with patients, and potential improvement strategies have not been well described. Our objective is to assess problems with the testing process, potential solutions, and barriers to implementation of solutions, as perceived by family physicians and their office staff.