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"And the question will then arise whether we are still willing to use the concept ... or whether in such circumstances it has lost its purpose, because the phenomena gravitate [...]

Family-owned businesses (FOBs) face unprecedented challenges in the wake of COVID-19. New revenue sources, workplace health and safety issues and an urgent need to drive both internal and customer-facing systems online all require quick and effective responses.This article explores how a skilled mediator can assist FOBs in reimagining themselves for the post COVID-19 environment. ‘There is no doubt that it is around the family and the home that all the greatest virtues … are created, strengthened and maintained.’ – Winston Churchill‘Change or Die.’ – Alan Deutschman