1. Consultation call.
- Author
-
Rodway, Helen
- Subjects
INDUSTRIAL hygiene ,CHI-squared test ,FISHER exact test ,OCCUPATIONAL health services ,PATIENT satisfaction ,PROFESSIONAL employee training ,QUESTIONNAIRES ,TELEMEDICINE ,TELEPHONES ,PATIENTS' attitudes - Abstract
The article discusses research on safety and efficiency of telephone consultations on occupational health (OH) matters. Compared to face-to-face meetings, the benefits of telephone consultations include reduction in appointment waiting times, less travel costs, and convenience for clients and OH practitioners. It acknowledged rapid expansion of OH practice supported by electronic communication and processes. The adoption of telephone consultations within OH by the corporate sector is noted.
- Published
- 2013