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Although culturally diverse students have potential to create enriched learning resources, it is difficult to harness students’ agency and to aggregate individual contributions into a meaningful learning resource. This is one of the challenges facing higher education institutions in South Africa where institutions are increasingly cosmopolitan and culturally diverse, but production of knowledge has largely remained skewed in favour of those students with unlimited access to learning resources, the Internet and peer networks, anywhere, anytime. Although the appropriation of emerging technologies such as mobile phones has enabled a digital sharing culture, this social practice has not been harnessed for co-creation of learning resources. This article reports on a study that sought to uncover the extent to which the use of WhatsApp-enabled phones facilitated the co-creation of learning resources in a human resource management programme at a university of technology in South Africa. The article employed Amartya Sen’s capabilities framework to analyse WhatsApp interactions of 72 participants from underprivileged backgrounds. The article concludes that leveraging students’ capabilities, including rich culturally diverse knowledge, is not a mere outcome of access to a tool such as WhatsApp, but requires pedagogical designs that exploit the affordances of the tool.

Although culturally diverse students have potential to create enriched learning resources, it is difficult to harness students’ agency and to aggregate individual contributions into a meaningful learning resource. This is one of the challenges facing higher education institutions in South Africa where institutions are increasingly cosmopolitan and culturally diverse, but production of knowledge has largely remained skewed in favour of those students with unlimited access to learning resources, the Internet and peer networks, anywhere, anytime. Although the appropriation of emerging technologies such as mobile phones has enabled a digital sharing culture, this social practice has not been harnessed for co-creation of learning resources. This article reports on a study that sought to uncover the extent to which the use of WhatsApp-enabled phones facilitated the co-creation of learning resources in a human resource management programme at a university of technology in South Africa. The article employed Amartya Sen’s capabilities framework to analyse WhatsApp interactions of 72 participants from underprivileged backgrounds. The article concludes that leveraging students’ capabilities, including rich culturally diverse knowledge, is not a mere outcome of access to a tool such as WhatsApp, but requires pedagogical designs that exploit the affordances of the tool.

Lack of training opportunities for new and practicing health care professionals constitutes a major barrier to patient care in many developing countries. Open Educational Resources (OER) hold the potential to provide more training materials and alternative learning opportunities for health professionals. OER are teaching and learning materials made freely and openly available for students, faculty, and self learners around the world. OER is not an online distance learning program. The focus of OER is on scaling up teaching and learning capacity in partner institutions by co-creating new learning materials and converting existing materials into OER. The context for which OER content is produced is often different from the contexts in which it is used. Thus, one of the major challenges of OER is to understand how to create a sustainable OER model to ensure that OER production and use fit different learning and teaching environments. The panel will share their perspectives on the following issues: - How are different types of OER created and packaged for delivery and use? - What are the challenges brought about by different contexts of knowledge creation and use? - How do we design new tools and leverage the existing tools (Sakai course management system, Adobe Connect and similar web conferencing systems, OpenCast and lecture capture systems) to facilitate the creation and use of knowledge? - How can we produce sustainable models of OER creation and use?

One of the most common problems of using Information and Communication Technologies (ICTs) in education is to base choices on technological possibilities rather than educational needs. In developing countries where higher education is fraught with serious challenges at multiple levels, there is increasing pressure to ensure that technological possibilities are viewed in the context of educational needs. This paper argues that a central role of educational technology is to provide additional strategies that can be used to address the serious environmental and educational challenges faced by educators and students in higher education. The educational needs manifest in South African universities include addressing general lack of academic preparedness, multilingual needs in English medium settings, large class sizes and inadequate curriculum design. Using case studies from one higher educational institution, this paper shows how specific and carefully considered interventions using ICTs can be used to address these teaching and learning concerns. These examples serve to demonstrate some ways in which teaching and learning may be enhanced when uses of educational technology are driven by educational needs. The paper concludes that design of educational technology interventions should be driven by educational needs within the context of a broader teaching and learning strategy which requires buy-in of both educators and learners.