Search

In our era of rapid technological advancement, the research landscape for writing assistants has become increasingly fragmented across various research communities. We seek to address this challenge by proposing a design space as a structured way to examine and explore the multidimensional space of intelligent and interactive writing assistants. Through a large community collaboration, we explore five aspects of writing assistants: task, user, technology, interaction, and ecosystem. Within each aspect, we define dimensions (i.e., fundamental components of an aspect) and codes (i.e., potential options for each dimension) by systematically reviewing 115 papers. Our design space aims to offer researchers and designers a practical tool to navigate, comprehend, and compare the various possibilities of writing assistants, and aid in the envisioning and design of new writing assistants., Comment: Published as a conference paper at CHI 2024

With the rapid growth of scholarly archives, researchers subscribe to "paper alert" systems that periodically provide them with recommendations of recently published papers that are similar to previously collected papers. However, researchers sometimes struggle to make sense of nuanced connections between recommended papers and their own research context, as existing systems only present paper titles and abstracts. To help researchers spot these connections, we present PaperWeaver, an enriched paper alerts system that provides contextualized text descriptions of recommended papers based on user-collected papers. PaperWeaver employs a computational method based on Large Language Models (LLMs) to infer users' research interests from their collected papers, extract context-specific aspects of papers, and compare recommended and collected papers on these aspects. Our user study (N=15) showed that participants using PaperWeaver were able to better understand the relevance of recommended papers and triage them more confidently when compared to a baseline that presented the related work sections from recommended papers., Comment: Accepted to CHI 2024

In communities with social hierarchies, fear of judgment can discourage communication. While anonymity may alleviate some social pressure, fully anonymous spaces enable toxic behavior and hide the social context that motivates people to participate and helps them tailor their communication. We explore a design space of meronymous communication, where people can reveal carefully chosen aspects of their identity and also leverage trusted endorsers to gain credibility. We implemented these ideas in a system for scholars to meronymously seek and receive paper recommendations on Twitter and Mastodon. A formative study with 20 scholars confirmed that scholars see benefits to participating but are deterred due to social anxiety. From a month-long public deployment, we found that with meronymity, junior scholars could comfortably ask ``newbie'' questions and get responses from senior scholars who they normally found intimidating. Responses were also tailored to the aspects about themselves that junior scholars chose to reveal., Comment: Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI '24), May 11--16, 2024, Honolulu, HI, USA

When reading a scholarly article, inline citations help researchers contextualize the current article and discover relevant prior work. However, it can be challenging to prioritize and make sense of the hundreds of citations encountered during literature reviews. This paper introduces CiteSee, a paper reading tool that leverages a user's publishing, reading, and saving activities to provide personalized visual augmentations and context around citations. First, CiteSee connects the current paper to familiar contexts by surfacing known citations a user had cited or opened. Second, CiteSee helps users prioritize their exploration by highlighting relevant but unknown citations based on saving and reading history. We conducted a lab study that suggests CiteSee is significantly more effective for paper discovery than three baselines. A field deployment study shows CiteSee helps participants keep track of their explorations and leads to better situational awareness and increased paper discovery via inline citation when conducting real-world literature reviews.

In order to help scholars understand and follow a research topic, significant research has been devoted to creating systems that help scholars discover relevant papers and authors. Recent approaches have shown the usefulness of highlighting relevant authors while scholars engage in paper discovery. However, these systems do not capture and utilize users' evolving knowledge of authors. We reflect on the design space and introduce ComLittee, a literature discovery system that supports author-centric exploration. In contrast to paper-centric interaction in prior systems, ComLittee's author-centric interaction supports curation of research threads from individual authors, finding new authors and papers with combined signals from a paper recommender and the curated authors' authorship graphs, and understanding them in the context of those signals. In a within-subjects experiment that compares to an author-highlighting approach, we demonstrate how ComLittee leads to a higher efficiency, quality, and novelty in author discovery that also improves paper discovery.

Scholars who want to research a scientific topic must take time to read, extract meaning, and identify connections across many papers. As scientific literature grows, this becomes increasingly challenging. Meanwhile, authors summarize prior research in papers' related work sections, though this is scoped to support a single paper. A formative study found that while reading multiple related work paragraphs helps overview a topic, it is hard to navigate overlapping and diverging references and research foci. In this work, we design a system, Relatedly, that scaffolds exploring and reading multiple related work paragraphs on a topic, with features including dynamic re-ranking and highlighting to spotlight unexplored dissimilar information, auto-generated descriptive paragraph headings, and low-lighting of redundant information. From a within-subjects user study (n=15), we found that scholars generate more coherent, insightful, and comprehensive topic outlines using Relatedly compared to a baseline paper list.

Large language models have introduced exciting new opportunities and challenges in designing and developing new AI-assisted writing support tools. Recent work has shown that leveraging this new technology can transform writing in many scenarios such as ideation during creative writing, editing support, and summarization. However, AI-supported expository writing--including real-world tasks like scholars writing literature reviews or doctors writing progress notes--is relatively understudied. In this position paper, we argue that developing AI supports for expository writing has unique and exciting research challenges and can lead to high real-world impacts. We characterize expository writing as evidence-based and knowledge-generating: it contains summaries of external documents as well as new information or knowledge. It can be seen as the product of authors' sensemaking process over a set of source documents, and the interplay between reading, reflection, and writing opens up new opportunities for designing AI support. We sketch three components for AI support design and discuss considerations for future research., Comment: 3 pages, 1 figure, accepted by The Second Workshop on Intelligent and Interactive Writing Assistants

Scholarly publications are key to the transfer of knowledge from scholars to others. However, research papers are information-dense, and as the volume of the scientific literature grows, the need for new technology to support the reading process grows. In contrast to the process of finding papers, which has been transformed by Internet technology, the experience of reading research papers has changed little in decades. The PDF format for sharing research papers is widely used due to its portability, but it has significant downsides including: static content, poor accessibility for low-vision readers, and difficulty reading on mobile devices. This paper explores the question "Can recent advances in AI and HCI power intelligent, interactive, and accessible reading interfaces -- even for legacy PDFs?" We describe the Semantic Reader Project, a collaborative effort across multiple institutions to explore automatic creation of dynamic reading interfaces for research papers. Through this project, we've developed ten research prototype interfaces and conducted usability studies with more than 300 participants and real-world users showing improved reading experiences for scholars. We've also released a production reading interface for research papers that will incorporate the best features as they mature. We structure this paper around challenges scholars and the public face when reading research papers -- Discovery, Efficiency, Comprehension, Synthesis, and Accessibility -- and present an overview of our progress and remaining open challenges.

Scientific jargon can impede researchers when they read materials from other domains. Current methods of jargon identification mainly use corpus-level familiarity indicators (e.g., Simple Wikipedia represents plain language). However, researchers' familiarity of a term can vary greatly based on their own background. We collect a dataset of over 10K term familiarity annotations from 11 computer science researchers for terms drawn from 100 paper abstracts. Analysis of this data reveals that jargon familiarity and information needs vary widely across annotators, even within the same sub-domain (e.g., NLP). We investigate features representing individual, sub-domain, and domain knowledge to predict individual jargon familiarity. We compare supervised and prompt-based approaches, finding that prompt-based methods including personal publications yields the highest accuracy, though zero-shot prompting provides a strong baseline. This research offers insight into features and methods to integrate personal data into scientific jargon identification.

Navigating the vast scientific literature often starts with browsing a paper's abstract. However, when a reader seeks additional information, not present in the abstract, they face a costly cognitive chasm during their dive into the full text. To bridge this gap, we introduce recursively expandable abstracts, a novel interaction paradigm that dynamically expands abstracts by progressively incorporating additional information from the papers' full text. This lightweight interaction allows scholars to specify their information needs by quickly brushing over the abstract or selecting AI-suggested expandable entities. Relevant information is synthesized using a retrieval-augmented generation approach, presented as a fluid, threaded expansion of the abstract, and made efficiently verifiable via attribution to relevant source-passages in the paper. Through a series of user studies, we demonstrate the utility of recursively expandable abstracts and identify future opportunities to support low-effort and just-in-time exploration of long-form information contexts through LLM-powered interactions., Comment: 21 pages, 10 figures, 4 tables. arXiv admin note: text overlap with arXiv:2305.14314 by other authors

Research consumption has been traditionally limited to the reading of academic papers-a static, dense, and formally written format. Alternatively, pre-recorded conference presentation videos, which are more dynamic, concise, and colloquial, have recently become more widely available but potentially under-utilized. In this work, we explore the design space and benefits for combining academic papers and talk videos to leverage their complementary nature to provide a rich and fluid research consumption experience. Based on formative and co-design studies, we present Papeos, a novel reading and authoring interface that allow authors to augment their papers by segmenting and localizing talk videos alongside relevant paper passages with automatically generated suggestions. With Papeos, readers can visually skim a paper through clip thumbnails, and fluidly switch between consuming dense text in the paper or visual summaries in the video. In a comparative lab study (n=16), Papeos reduced mental load, scaffolded navigation, and facilitated more comprehensive reading of papers., Comment: Accepted to UIST 2023

Efficiently reviewing scholarly literature and synthesizing prior art are crucial for scientific progress. Yet, the growing scale of publications and the burden of knowledge make synthesis of research threads more challenging than ever. While significant research has been devoted to helping scholars interact with individual papers, building research threads scattered across multiple papers remains a challenge. Most top-down synthesis (and LLMs) make it difficult to personalize and iterate on the output, while bottom-up synthesis is costly in time and effort. Here, we explore a new design space of mixed-initiative workflows. In doing so we develop a novel computational pipeline, Synergi, that ties together user input of relevant seed threads with citation graphs and LLMs, to expand and structure them, respectively. Synergi allows scholars to start with an entire threads-and-subthreads structure generated from papers relevant to their interests, and to iterate and customize on it as they wish. In our evaluation, we find that Synergi helps scholars efficiently make sense of relevant threads, broaden their perspectives, and increases their curiosity. We discuss future design implications for thread-based, mixed-initiative scholarly synthesis support tools., Comment: ACM UIST'23

People spend a significant amount of time trying to make sense of the internet, collecting content from a variety of sources and organizing it to make decisions and achieve their goals. While humans are able to fluidly iterate on collecting and organizing information in their minds, existing tools and approaches introduce significant friction into the process. We introduce Fuse, a browser extension that externalizes users' working memory by combining low-cost collection with lightweight organization of content in a compact card-based sidebar that is always available. Fuse helps users simultaneously extract key web content and structure it in a lightweight and visual way. We discuss how these affordances help users externalize more of their mental model into the system (e.g., saving, annotating, and structuring items) and support fast reviewing and resumption of task contexts. Our 22-month public deployment and follow-up interviews provide longitudinal insights into the structuring behaviors of real-world users conducting information foraging tasks.

Reviewing the literature to understand relevant threads of past work is a critical part of research and vehicle for learning. However, as the scientific literature grows the challenges for users to find and make sense of the many different threads of research grow as well. Previous work has helped scholars to find and group papers with citation information or textual similarity using standalone tools or overview visualizations. Instead, in this work we explore a tool integrated into users' reading process that helps them with leveraging authors' existing summarization of threads, typically in introduction or related work sections, in order to situate their own work's contributions. To explore this we developed a prototype that supports efficient extraction and organization of threads along with supporting evidence as scientists read research articles. The system then recommends further relevant articles based on user-created threads. We evaluate the system in a lab study and find that it helps scientists to follow and curate research threads without breaking out of their flow of reading, collect relevant papers and clips, and discover interesting new articles to further grow threads., Comment: To appear at ACM UIST'22

Consumers conducting comparison shopping, researchers making sense of competitive space, and developers looking for code snippets online all face the challenge of capturing the information they find for later use without interrupting their current flow. In addition, during many learning and exploration tasks, people need to externalize their mental context, such as estimating how urgent a topic is to follow up on, or rating a piece of evidence as a "pro" or "con," which helps scaffold subsequent deeper exploration. However, current approaches incur a high cost, often requiring users to select, copy, context switch, paste, and annotate information in a separate document without offering specific affordances that capture their mental context. In this work, we explore a new interaction technique called "wiggling," which can be used to fluidly collect, organize, and rate information during early sensemaking stages with a single gesture. Wiggling involves rapid back-and-forth movements of a pointer or up-and-down scrolling on a smartphone, which can indicate the information to be collected and its valence, using a single, light-weight gesture that does not interfere with other interactions that are already available. Through implementation and user evaluation, we found that wiggling helped participants accurately collect information and encode their mental context with a 58% reduction in operational cost while being 24% faster compared to a common baseline.

Crowd-powered conversational assistants have been shown to be more robust than automated systems, but do so at the cost of higher response latency and monetary costs. A promising direction is to combine the two approaches for high quality, low latency, and low cost solutions. In this paper, we introduce Evorus, a crowd-powered conversational assistant built to automate itself over time by (i) allowing new chatbots to be easily integrated to automate more scenarios, (ii) reusing prior crowd answers, and (iii) learning to automatically approve response candidates. Our 5-month-long deployment with 80 participants and 281 conversations shows that Evorus can automate itself without compromising conversation quality. Crowd-AI architectures have long been proposed as a way to reduce cost and latency for crowd-powered systems; Evorus demonstrates how automation can be introduced successfully in a deployed system. Its architecture allows future researchers to make further innovation on the underlying automated components in the context of a deployed open domain dialog system., Comment: 10 pages. To appear in the Proceedings of the Conference on Human Factors in Computing Systems 2018 (CHI'18)

Mixed language data is one of the difficult yet less explored domains of natural language processing. Most research in fields like machine translation or sentiment analysis assume monolingual input. However, people who are capable of using more than one language often communicate using multiple languages at the same time. Sociolinguists believe this "code-switching" phenomenon to be socially motivated. For example, to express solidarity or to establish authority. Most past work depend on external tools or resources, such as part-of-speech tagging, dictionary look-up, or named-entity recognizers to extract rich features for training machine learning models. In this paper, we train recurrent neural networks with only raw features, and use word embedding to automatically learn meaningful representations. Using the same mixed-language Twitter corpus, our system is able to outperform the best SVM-based systems reported in the EMNLP'14 Code-Switching Workshop by 1% in accuracy, or by 17% in error rate reduction.