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Purpose – This paper aims to examine the link between spirituality, work-life integration, work passion and mental health among millennial employees. It also tests the mediating effect of the dualistic model of work passion in the framework. Design/methodology/approach – A cross-sectional quantitative design was adopted using samples of 167 millennial employees from the education and service sectors. Results were analysed using Statistical Package of Social Science, Process macro extension and AMOS modelling software. Findings – The findings indicated that millennials’ spirituality was positively linked to harmonious passion, while work-life integration was positively linked with obsessive and high mental health symptoms. Mediating effects were also discovered in which harmonious passion fully mediated the positive relationship between spirituality and mental health symptoms. While obsessive passion partially mediated work-life integration and mental health symptoms. Originality/value – This paper highlights the mediating influence of millennials’ work passion for explaining their mental health symptoms. It also suggests the practicality and essential roles of spirituality and work-life integration in managing the mental health of existing and future millennials in the workforce.

The Pandemic Covid-19 had hugely impacted businesses and economy in every sector of the world through the implementation of Lockdowns and Movement Control Order (MCO). This situation has unavoidably caused a worldwide monetary decline (Cheng, 2020 & UNDP, 2020). , The MCO situation has limited the normal face to face retailing activity and affected consumer goods and the retail industry. Stores of essential items along with meals, groceries, and healthcare experienced extended call for opportunities for serving purchasers at home, at the same time as facing demanding situations of stock, supply chain control, shipping, and maintaining their facility a secure environment (Roggeveen & Sethuraman, 2020).

The coronavirus disease 2019 (COVID-19), is a new type of coronavirus spreading exponentially globally. It was started in December 2019 in Wuhan, China, which caused severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Dashraath et al., 2020 & Chowdhury et al., 2020). Coronaviruses were identified in 1960, which is that everyone will be affected once in life, mostly a young child and more common during fall and winter (D. Bhargava, 2020). SARS-CoV-2 is one of seven types of coronaviruses, including the ones that cause severe diseases like Middle East Respiratory Syndrome (MERS) and Sudden Acute Respiratory Syndrome (SARS). Those affected will experience infection in the nose, sinuses, or upper throat. But Covid-19 will affected upper respiratory tract (sinuses, nose and throat) or lower respiratory tract which is windpipe and lungs (Pathak, 2020).

Without a doubt, COVID-19 is indeed a disease caused by a recently discovered coronavirus strain, a form of a virus known to cause human respiratory infections. On January 24, 2020, the first case of Malaysia with COVID-19 was detected. In Malaysia, the World Health Organization (WHO) worked closely with the Ministry of Health to respond to this epidemic. Furthermore, according to the WHO report, as of November 15, 2020, a total of 47,417 COVID-19 confirmed cases have occurred in Malaysia. There have been 23 new deaths recorded in the past week. This brings to 309 the cumulative number of COVID-19 deaths since the epidemic started in Malaysia (WHO, 2020). At the same time, COVID-19 has a significant effect on businesses and the economy and catastrophic cases for people's health. There has never been a more urgent need for companies to reconsider and reconfigure their businesses for a changing environment as the COVID-19 pandemic continues to evolve. It is now time for organizations to concentrate on supporting critical areas of their companies that will help them stabilize and strategize for what is next in the new climate.

The spread of the first Coronavirus Disease (COVID-19) in Wuhan, China, shocked the whole world at the end of 2019. The World Health Organization (WHO) declared this epidemic a global pandemic for different countries worldwide on March 11, 2020 (Cucinotta & Vanellli, 2020). Due to this, many countries limited the movement of their people and business activities, and large gatherings, including schools, to effectively transmit the disease (Toda, 2020). On March 18, 2020, the Malaysian government had also announced the Movement Control Order (MCO). People of the country were instructed for a 'social distancing' to enable and resolve the spread of COVID-19.

A pandemic is a deadly disease that threatens society by spreading complex diseases and eventually spreads to other communities and areas. History shows that the world was once attacked by the flu pandemic, also known as the Spanish Flu, in 1918. The Spanish Flu 1918 has killed hundreds of millions of people over two years until the vaccine was found. Now, the world is shocked by a new pandemic called Covid-19. This pandemic is believed to have started in Wuhan, China, in December 2019 and has spread worldwide until today. Although the vaccines have been found and millions are already vaccinated, most countries are still closing their borders and enforcing lockdowns to combat Covid-19 infections from spreading wide. Covid-19 has crippled most companies' economic activities, especially small and medium enterprises (SMEs), and has significantly impacted consumer decision-making. Covid-19 has radically changed the context in which we make purchasing decisions, disrupting many deeply-rooted habits and preferences (Mledonova 2020).

The coronavirus (Covid 19) has a significant impact on all businesses in Asia, the Pacific region, and the rest of the world. Indeed, apart from health effects, the Covid 19 pandemic has significant economic effects worldwide. Tourism is the most significantly affected business by COVID-19. As a major economic sector and source of foreign exchange earnings in many countries in Asia, the sudden fall in tourist arrivals has severe economic and social consequences within and beyond tourism. Helble and Fink (2020) stated that one strategy for countries' tourism recovery could be implemented through travel bubbles or the concept of a green corridor. Travel bubbles with the green concept become one of the strategies from countries such as Indonesia and Malaysia.

An outbreak of Covid-19 is not simply a global pandemic and public health crisis only. The pandemic has affected the global economy and financial markets. According to Sheth (2020), the Covid-19 pandemic and lockdown and the social distancing mandates have disrupted consumer buying behavior, especially at shopping. Many industries have undoubtedly been impacted, particularly service and industrial activities, which have been stopped to the point of insolvency. This is because much of the globe has imposed quarantine restrictions to contain the pandemic's spread, advising residents to stay at home and only go to acquire the necessities. Many customers' options for shopping are limited as a result of the lockdown and social distancing. This scenario has undoubtedly had an impact on consumer purchasing patterns. As a result, the shutdown significantly influences consumer behaviour, personal views, individual and household experiences, and traits.

Small and medium enterprises (SMEs) are considered as a vibrant and dynamic sector of the world economy including Nigeria. Small and medium scale enterprises prefer the use of social media marketing because of its ability to connect with many potential consumers at a time, low cost, ease of use, and technical manageability. Hence, social media marketing is rapidly growing among businesses and is currently considered a major key to enhancing a better performance. Thus, this paper provides a systematic literature review (SLR) of previous research studies on social media marketing and SMEs performance in Nigeria. In this work, the research procedure focuses on the subject matters related to social media, marketing, SMEs, and performance, which are selected from three major digital databases, namely Scopus, ScienceDirect, and Web of Science. The study selection process consists of research into two factors; i) literature sources, articles, and journal publications between the years 2014 to 2020; and ii) that investigate the direction of the study of SMEs performance in the context of social media marketing. The articles were screened, filtered and duplicates were excluded, followed by the reading of the full-text articles. The final included result is 65 articles, which will be adopted in this study. From the previous results, most studies applied a quantitative approach which is the most popular research method. But this SLR study discovered social media marketing strongly affects the performance of SMEs worldwide and particularly in Nigeria. Therefore, this study suggests that social media marketing studies should be given adequate concentration. The government should cater for financial assistance with a low-interest rate for SME entrepreneurs. Furthermore, this SLR recommends that researchers should investigate and focus more on the effective use of social media marketing in the context of SME performance.

Pelaksanaan amalan pembuatan mampan telah membawa banyak keuntungan dan manfaat bukan sahaja kepada industri pembuatan itu sendiri malah kepada persekitaran. Antara manfaat tersebut ialah meningkatkan produktiviti, membawa imej yang baik, menghasilkan produk mesra alam. Walaubagaimanapun, masih terdapat banyak organisasi pembuatan yang masih tidak melaksanakan amalan pembuatan mampan oleh faktor kos yang tinggi dan budaya organisasi yang tidak menerima amalan tersebut. Justeru, kajian ini bertujuan mengenalpasti hubungan di antara amalan pembuatan mampan (SMP) dan prestasi mampan organisasi pembuatan. Data dikumpulkan berdasarkan kaedah kuantitatif dengan menggunakan borang soal selidik. Kajian ini menggunakan kaedah persampelan rawak mudah dan SPSS digunakan untuk menganalisis data deskriptif dan korelasi. Sampel sebanyak 51 syarikat pembuatan di Johor digunakan untuk analisis bagi kajian yang akan dijalankan. Amalan pengeluaran bersih dan hubungan pekerja menunjukkan hubungan yang signifikan dengan prestasi mampan. Amalan eko efisiensi menunjukkan tiada hubungan terhadap kemampanan ekonomi, namun terdapat hubungan yang signifikan terhadap kemampanan persekitaran dan kemampanan sosial. Faedah daripada kajian ini ialah organisasi pembuatan dapat melihat beberapa SMP yang bertindak sebagai pemacu untuk meningkatkan prestasi mampan organisasi kerana manfaat jangka panjang yang ditawarkannya.

Problem-based learning (PBL) was known as the student-centered pedagogy where it involves the student to experience solving complex real-world problems and the teacher acts as a facilitator in crafting trigger materials to promote the learning concepts. This study aims to investigate and identify the level of usefulness and challenges as well as the level of student achievement through the perception of academic staff’ on the implementation of PBL in classrooms in Malaysia. A quantitative study was conducted, and the data was collected through a survey questionnaire on 98 lecturers all over Malaysia. The findings from the analysis indicate that lectures in Malaysia have a high perception of PBL implementation in the classroom. Overall, the findings enhance the understanding of higher institution lecturers’ perception of PBL in terms of the usefulness of PBL as one dynamic and active approach that transforms dramatically the routine lecture-based learning. Findings also suggest that sufficient training to learners is required in implementing PBL effectively, thus indirectly facilitate the focus of students that lead to the achievement of course learning outcomes.

Mobile payment is receiving growing attention globally, from consumers to merchants, as an alternative to using cash, check, or credit cards. The potential of this technology is enormous. In this study, the focus was on mobile payment using the QR code. This study aims to determine factors that influence the intention to use mobile payment QR code. To achieve the objective, the Technology Acceptance Model (TAM), namely perceived usefulness and perceived ease of use, was employed to understand factors that influence the intention to use mobile payment. A survey method has opted through the distribution of questionnaires to 172 secondary school teachers in Batu Pahat. Data analysis was conducted using Statistical Package for the Social Sciences (SPSS) software. This study's findings showed that the teachers are ready to use the QR code for mobile payment. Besides, perceived usefulness and perceived ease of use were positively correlated to QR code mobile payment.

Business has become advanced with the revolution of information technology (IT) such as the usage of computer system, servers, internet, wireless connections and electronic gadgets. In fact, IT has enhanced the growth of accounting, where it has replaced the old processes which are paper ledgers and accounting books. These traditional processes have been replaced by the digital transformation in the company such as computerized accounting system. IT has also provide advantages in the current business operations by reducing the lead time required by the accountants in preparing the financial statements of the company and it has enhance the accuracy and the reliability of the information presented by the accountants (Fernandez, Zainol & Ahmad, 2017).

Technology has helped businesses in a number of ways that generally centre on doing things bigger, better or faster. Information Technology (IT) deals with the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data (Wikipedia, n,d). This may also be described as anything that renders data, information, or perceived knowledge in any visual format through any multimedia distribution mechanism (Ghasemi,Shafeiepour, Aslani and Barvayeh, 2011). The role of Information Technology (IT) in business is seen in how it can help a company become more productive, increase performance, save money, improve the customer service and experience, streamline communications and enhance managerial decision-making (Donohue, 2019). ..

In recent times, the usage of advanced technology and information systems have progressively implemented in many practices as well as accounting. Prior to this, when traditional methods were in place, accountants need to perform various accounting tasks. They must prepare daily reports and need to prepare financial statements manually which required a tedious and time-consuming processes (Fernandez & Aman, 2018). However, the implementation of technology has caused significant transformations in organizations relating to their accounting systems and organisational performance, which has been of great concern and interest (Fernandez, Zainol & Ahmad, 2017).

Ejen insurans merupakan jurujual pertengahan bagi syarikat insurans di mana mereka memainkan peranan penting dalam memberi khidmat nasihat kewangan (Hannah, 2011). Ejen insurans bekerja berdasarkan persekitaran pengaturan kerja yang fleksibel di mana mereka boleh menyediakan jadual waktu bekerja sendiri. Sebahagian daripada mereka bertemu dengan pelanggan pada waktu perniagaan siang hari, sementara yang lain pula membuat kertas kerja dan menyediakan konsultasi untuk pelanggan pada waktu petang. Kebanyakan mereka bekerja selama 40 jam seminggu dan ada juga beberapa ejen yang bekerja lebih lama daripada 40 jam (Hannah, 2011). Prestasi ejen insurans sangat penting untuk mengekalkan jenama produk insurans. Penilaian terhadap prestasi di kalangan ejen insurans biasanya bergantung kepada kejayaan atau kegagalan mencapai sasaran penjualan (Insurance Agent Job Overview, 2019). Proses menjual produk insurans memerlukan masa kerana mereka perlu mendekati pelanggan sebanyak mungkin dan ketersediaan waktu bekerja yang tidak tetap.

The advancement of new accounting system had aroused from the growth in information technology. These development had led to new term namely accounting information system which benefits to minimize time, cost, and money by providing more add-value and enhanced transactions and communication for business industries (Teru et al., 2017). An accounting information system (AIS) is defined as mix of general accounting practices with information technology sources (Investopedia, 2020). The function of accounting information system in each business is very important in handling an organization and executing an internal control system (Romney and Steinbart, 2015). ..

The changing in information technology has occured approximately at each stage of human life but being thought in a different way or opinion at every stage (Peter et al., 2018). The nature of small or medium-sized enterprises (SME) are also affected by the quick changes in technology over the passage of time, as well as growing demand from customers, had forced company to run business’s practice at both the technical level and strategic level of the organization (Dameri, Garilli, & Ricciardi, 2013; Shagari et al., 2017). Peter et al. (2018) also claimed that the utilization of computer technology has caused a great world-wide impact in all sectors of life and has made a massive transformation principally in the way of doing business both within and across countries. ..

It is not an easy task to capture the performance of businesses without an organized deliberate effort to record and account for the various activities of the business organizations regardless of the sizes and types of business, most particularly the profit-oriented concerns (Ologhodo, et al. 2020). Therefore the use of Accounting Information System (AIS) is inevitable to organizations as to keep up with the change of technology with regard to the accounting related matters. The purpose of the AIS has evolved from the simple use of formal and financial information to incorporate various kinds of information (Chenhall, 2003).

Customer retention is previously considered as the last resort of a company in traditional marketing approach rather than a way to improve long term profit (Krishnan & Govindarajan, 2013). This is because traditional way of marketing strategy tends to focus more on attracting new customers than satisfying the existing customers. However, as globalization continue to precede, low growth and highly competitive marketplace shows that retaining customers is the more effective way to sustain a company against inroad competition. It is found by some studies showing that companies which emphasize on attracting new customers are actually earning to cover up the regular loss of existing customers without them noticing. Thus, winning new customers are considered a risky way to be profitable (Rosenberg & Czepiel, 1984). Many previous literature reviews also showed the importance of customer retention in increasing company revenue. More companies are now changing their marketing and management strategies to reach out to their existing customers in order to prevent them for opting for service provided by competitive company. A number of researches posit that customer retention increase profitability by lowering the cost used to attract new customers. It is supported by studies showing that there is increase in profit to as high as 95% if customer retention of the company increases by 5% (Sharmeela-Banu et al., 2012). Many researchers came into agreement that repeated customers are the more valuable asset compared to new customers in today’s market (Climis, 2016). Meanwhile, it can be seen in today’s world economy, service industry has emerged to be one of the fastest growing sectors among the others. Customers are considered the real asset to service industry due to the nature of this industry which prioritizes relationship between customers with the service (Alshurideh, 2016). This makes it even more crucial for this industry to practice customer retention strategies in order t

Deceptive marketing is the use of inaccurate or false information to catch the attention of the user through the usage of misleading information to coax purchaser into a business transaction that will unusual be beneficial to the consumer but advantageous to the one that doing the deceptive advertising (Peter & Olson, 2010). Deceptive marketing has been marked in the literature which give an authority view about deception in marketing (Wilkins et al., 2016). Deceptive marketing is also a untrue claims or fake news about a firm’s products by competing firms can be understood in the context of misleading in marketing and unethical business practices and understanding the effects of unethical marketing is important, given that negative information is often more important to buyers than positive information and that firms can easily begin misleading marketing on the internet, especially through social media (Song et al., 2017). The requirement for a description of deceit in spreading is a long way from another concern (Ullah & Hussain, 2015). Overstatement of product quality is same as misleading facts about the product which it can be a structure of false praise. Whether and how much deceptive advertising impacts utilization is uncertain a reasoning because firms can counter-advertise to reveal deceptive assert by their opponents and consumers may be understood to ignore overstate declarations. Advertising in common and deceptive advertising in specific can be united, grow total utilization or ruthless, grow in demand share at the cost of opponents, or both.

The emerging environmental awareness of the public, as well as the implementation of governmental regulations, force organisations to employ corporate environmental practices such as green supply chain management (GSCM) and green innovation. Accordingly, both practices are crucial to achieve professional improvement in the environmental performance of these organisations. However, research on the relationship of GSCM, green innovation, and environmental performance is relatively rare. Therefore, this study is aimed to provide empirical evidence showing that GSCM and green innovation practices significantly improve environmental performance in order to encourage organisations to implement these practices. In addition, this study investigates the relationship between GSCM and green innovation practices and the influence of these practices on the environmental performance in 123 manufacturing organisations with ISO 14001 certification. The results of PLS-SEM revealed that there is a significant and positive relationship between GSCM and green innovation, and the environmental performance. Moreover, green innovation had a positive effect on the environmental performance. Furthermore, green innovation had a mediating relationship between GSCM and environmental performance. Therefore, the present paper confirmed the significant influence of GSCM on boosting the green innovation of organisations and on the manufacturing establishments, which eventually improve the environment. In brief, the outcomes of this study provide enhanced understanding about the significant role of green innovation in the manufacturers for improving their GSCM and organisational environmental performance.

The aim of the study is to identify the importance of poster as a learning media that can be utilized in learning activities. It also aims to explore the learning outcomes of students who use poster as learning media. In Indonesia, high school students are not allowed to carry a mobile phone, while the school on the other hand, does not provide enough computers for all students. The school computer laboratory could only cater for students need interchangeably. Therefore, teachers in schools choose other media that they think are effective, such as poster media. The poster media was seemed very relevant and appropriate to improve the quality of learning and student achievement. This study involved both qualitative and quantitative research method through Four-D model (Define, Design, Development, and Dissemination) that used for the learning material development. The data was collected through interview with two experts and experimental research design among two groups of students. The qualitative data were analyzed and the experimental data was tested using T-test statistical analysis. The learning outcomes with poster as learning media showed the mean values of the control and experimental groups were, respectively, 60.97 and 85.86. It indicated the difference in learning outcomes of 24.89. The produced poster was also assessed by media experts and curriculum experts. This study recommended that poster is very feasible and relevant to be utilized as a form of learning media in improving quality of learning and engagement with students.

PayWave cards are used to make contactless payment be faster. However, the issues on data theft has been questioned by the bank's union. This study has been developed to identify the level of usage of payWave cards among consumers in Kuala Lumpur, as well as identifying the relationship between data security and data privacy towards the usage behavior of the payWave cards. A total of 204 data were collected through questionnaires and Statistical Package for Social Science (SPSS) had been used to analyze the data. The level of usage of payWave cards among consumers in Kuala Lumpur was found moderate. Meanwhile, there was a significant relationship between the data security and privacy and the usage behavior towards payWave cards. The findings of this study enhance the knowledge regarding payWave cards and provide practical contributions to the banking institutions and policy makers in increasing the use of payWave cards among consumers.

The concept of green business is generated from the emerging of environmental pressures that mainly focused on eliminating negative environmental impacts throughout companies’ activities. This purpose of this paper is to review and provide understanding on the stakeholder pressures based on stakeholder theory in driving organization to implement any environmental management practices such as green supply chain management and green innovation. This paper concludes by suggesting the stakeholder theory can be as an underlying theory in supporting the connection between the implementation of an environmental management practices and organizational performance.

Recently, corporate environmental practice such as Green Supply Chain Management (GSCM) and green innovation appears as a novel organized environmental practice for manufacturing companies to handle the increasing environmental issues. The aim of this paper is to assess the level of adoption of GSCM and green innovation practices. A total of 123 responses from Malaysian manufacturing companies were collected from mail questionnaire. The results showed Malaysian manufacturing companies are in trial adoption stage for both GSCM practices and green innovation. Internal environmental management practice of GSCM practices are relatively high adopted in Malaysian manufacturing organisation. Meanwhile, most of all green innovation practices are heavily implemented in Malaysian manufacturing companies. This paper empirically attempts to provide understanding and new insights for sustainability management area where GSCM and green innovation practices are important to improve organisational environmental performance, which can directly offer great benefits for both researchers and practitioners.

The quick technology development in the realm of smartphones has made another medium for marketing of most companies. The utilization of smartphone as a promoting instrument to achieve customers around the global is presently progressively well known, making the smartphone as a perfect medium to reach buyers independently. This empirical study aims to examine the attitudes and behavior of students towards mobile advertising that conducted by marketers. The purpose of this empirical study is to recognize the contributing elements in the advertisement messages which can influence the attitudes toward the advertisement received, and examine the relationship between attitude, intention and behavior of students toward mobile advertising. A total of 100 participants conducted in this study using the convenience sampling method. The results demonstrated consumers for the most part have negative attitudes towards mobile advertising except if they have authorization to get it. The findings also found that entertainment factor positively can improve consumer attitudes. This empirical study also confirmed there is a direct relationship between consumer attitudes and consumer intention, and relationship between consumer intention and consumer behavior. Along these lines, by identifying the elements outlined, this present study may help companies to improve their advertising quality, make strategic planning and identify potential new opportunities emerging in addition to being the most effective company in mobile advertising.

The growing of environmental concern from customers, buyers, communities, and government regulations has forced companies to implement Green Supply Chain Management (GSCM) practices and green innovation. GSCM practices and green innovation is believed to have strategic interconnection in improving environmental performance positively. Objective: This pilot study aims to identify the dominant practices of GSCM and green innovation that is implemented among Malaysian manufacturing companies and the correlation across them to environmental performance. Results: The pilot results reveal that some of GSCM practices and green innovation were found in this study to have direct impact on companies’ environmental performance. Conclusion: As a conclusion, manufacturing companies should focus considerable efforts and develop some innovation in order to deal with environmental issues along their supply chain.

Green Supply Chain Management (GSCM) has appeared as an environmental innovation which integrates environmental concerns into supply chain management. GSCM has gained popularity with both academic and practitioners. The purpose of the paper is to briefly review the recent literatures of the GSCM and also determine the new direction area of this emerging field. A detailed review is used to sort out the literature and develop the research direction of the study. The review is focused on development of GSCM in a developed and developing countries including all those researchers which is relevant to environmental and social sustainability towards operation management and the supply chain. It shows that lack researches to examine the adoption and implementation of GSCM practices especially in developing countries such as Malaysia. Thus, the authors bring forward a proposed research direction on GSCM adoption and implementation in Malaysia’s manufacturing industries.