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This study explores discretionary decision making among parole agents. Key in this process are constructed tipifications of parolees and decision frames that emerge from agent-parolee interaction. The findings emerge from in-depth interviews conducted with parole agents in the California Department of Corrections and Rehabilitation (CDCR) Adult Parole Division, 500 hours of direct observation of parole agent interaction with peers, supervisors and parolees and an examination of institutional data. The study raises questions about the role of relational factors in legal decision-making and carries implications for understanding the normative stages of discretion in criminal justice contexts. ..PAT.-Unpublished Manuscript [ABSTRACT FROM AUTHOR]

The article presents information on a study that discusses public health inequalities and investigates how local government increases, maintains, or decreases inequality, with special reference to the policies of local governments in the California Bay Area. The research for this public health project extended over three months. The research data was gathered at a public health clinic which lies in a poor urban area. The study found that the nature and demeanor of clientele has a profound impact on the behavior of street-level bureaucrats.