Search

Your search keyword '"Williams, Edward"' showing total 79 results
Start Over Author "Williams, Edward" Publication Type Conference Materials
79 results on '"Williams, Edward"'

2. Simulation Improves Service and Operations at a Franchise Resale Store.

Author

Pethers, Caitlin, Ruesga, Marie, Moesta, Parker, and Williams, Edward J.

Subjects
SECONDHAND trade, DISCRETE systems, MANUFACTURING processes, SUPPLY chains, RETAIL store management, RESOURCE allocation
Abstract

In the early years of the lengthening history of usage of discrete-event system simulation, its primary domain of application was manufacturing and assembly operations; indeed, the automotive industry was one of its early adopters. In the last few years, the range of application of this valuable industrial-engineering analytics tool has greatly expanded to include delivery of health care services (e.g., hospitals, clinics, pharmacies), improvement of supply chains via application to warehousing and transport operations, government services such as airports and mass transit networks, and the consumer sector (hotels, retail stores, and delivery of services such as grooming and hair care). The project described in this paper is an application of discrete-event process simulation to a resale retail store (one of a franchise) which buys and resells gently used children’s clothing, toys, books, equipment, and furniture. The project successfully addressed challenges faced by the store management; these challenges comprise long queues (especially for resale), misallocation of resources, and consequent dissatisfaction of store employees, customers seeking to buy from the store or sell items no longer needed to the store. [ABSTRACT FROM AUTHOR]

Published
2021

4. Simulation Improves Service and Resource Allocation at an Automotive Garage.

Author

Wenqi Deng, Yang Yang, Di Zhao, and Williams, Edward J.

Subjects
MANUFACTURING processes, WAREHOUSE management, TRAFFIC signs & signals, SERVICE industries, GARAGES, PUBLIC transit
Abstract

Discrete-event process simulation historically began its now long and distinguished "career" in support of manufacturing operations, ranging from assembly lines to make-to-order operations. From than auspicious beginning, it has expanded its usage to many other fields, such as warehousing, public transport (e.g., airports, bus terminals, railroads...), health care delivery (e.g., hospitals, clinics, urgent care centers, dental practices...), government functions (e.g., welfare administration, timing of traffic lights, courthouses...), and the service industry. Service industry applications of simulation have included restaurants, retail stores, hotels, and drive-through oil change centers. In this paper, we describe the important and productive role of simulation in improving the service performance metrics and resource allocation within an automotive service center. [ABSTRACT FROM AUTHOR]

Published
2021

Catalog

Books, media, physical & digital resources
See catalog results