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Resilience, viewed from an engineering perspective, refers to a system's inherent ability to regulate its operation before, during, and after disruptions. Knowledge is a critical resource that enables resilient responses, as it is essential for responding, monitoring, anticipating unforeseen events, and learning from their occurrences. However, despite the importance of knowledge in promoting resilience in operational safety, there is a lack of tools in the literature that provide evidence and explanation of knowledge resources. To address this gap, this article presents the development stages of an instrument based on the Critical Decision Method to elicit critical knowledge in Operational Safety Events (OSEs). The instrument includes a set of questions that guide the identification of decision-making points and the exploration of knowledge resources mobilized at each stage, founded on situational awareness, resilience engineering, and knowledge engineering. Prospective analysis sessions and retrospective OSE analyses were conducted with teams of workers from offshore oil and gas production and exploration platforms to assess the instrument's feasibility. The instrument enabled the identification of critical knowledge in both scenarios, which served as valuable input for promoting security and resilience. The instrument also facilitated the identification of opportunities to promote organizational learning and the development of effective actions to strengthen intangible resources that influence resilient responses, thereby enabling a thorough exploration of knowledge resources in retrospective analyses or prospective sessions of accidents and severe operational safety events. [ABSTRACT FROM AUTHOR]

For several years now, we have been living in a society called the knowledge society, in which the primary resource is knowledge. It is no longer just a personal input but also a strategic asset in the development of organizations. In this context, we have an area dedicated to studying and analyzing organizational knowledge flow (KF), which is defined as the process of transferring knowledge between people and/or knowledge processing mechanisms. A lack of studies compiling the most recent scientific production on KF has been identified in the literature analysis. This makes it difficult to understand the current context of the field, identify the main knowledge gaps and trends in this area of study. Thus, the research objective was to map the characteristics of scientific production on the knowledge flow construct by analyzing bibliometric and sociometric indicators to discover the state of the art and suggest future research in the field. An analysis was performed based on over 3,000 articles and reviews extracted from Scopus, Web of Science, and IEEE Xplore databases. The results indicate that (i) research on the flow of knowledge has been stable since 2013, with a constant number of studies and publications in recent years; (ii) the main authors are from the Asian, European, and American continents without having a hegemony; (iii) prominent approaches are the relationship of knowledge flow within knowledge management processes and within the innovation ecosystem; and (iv) the analysis of the flow of knowledge gains potential importance, mainly in guiding action plans in knowledge management (KM) and in the search for better results in organizations. [ABSTRACT FROM AUTHOR]

Companies look to be ahead in its segment, or remain in the market. Therefore, it is necessary to obtain competitive advantage, going to have to continuously improve their management strategies. One of these is directly related to how innovative production processes are and how well they are managed, resulting in the launch of new portfolio of projects equal or superior to those previously produced. For this, intellectual capital and its knowledge are fundamental and its wastage management is a factor that could be determinant. Scholars sustains that the effective management of people planning must be a part of overall corporate strategy. But, how about the knowledge waste? In this context, the research highlight the problem associated with the performance of intellectual capital, may be impacted, or not by the use of knowledge in part or in whole process, the loss and / or forgetfulness, or use knowledge that does not add value for the company, its customers consequently. This work researched the databases: EBSCO; Emerald; Compendex; Scopus; ISI; and Wiley that occasioned in 506 articles which were systematically analysed, resulting in this theoretical article that presents the main references on the subject and a scientific essay regarding the importance of managing the intellectual capital knowledge waste. We concluded that managing the forms of knowledge waste, it is expected an improvement of performance and competitive advantage. [ABSTRACT FROM AUTHOR]

When viewing a business opportunity in the market and wanting to exploit it, is necessary to make a business plan. This plan will draw a new company to attend to the needs of a particular market niche. However, if we take into consideration the current marketing context, in the new era of knowledge-base firms, there is great need to deal with Knowledge Management, it is necessary that new companies born differently. This article aims to highlight the importance of Knowledge Management (KM) in Business Plans. This article is an exploratory literature review, establishing the relationship between intellectual capital and its importance for new businesses through a business plan. The method used in the paper is structured in three parts: Literature Review, Research Development and Empirical Evidence. Through the questionnaire applied to 21 professionals (managers, consultants and lecturers) from Brazil, Spain and Germany. It was identified that there was an agreement of most experts highlighting the importance of the inclusion of KM in the preparation of Business Plans. [ABSTRACT FROM AUTHOR]