1. Technical Efficiency and Profitability in Retail Production of Bank Branches.
- Author
-
Boďa, Martin, Farkašovský, Vlastimil, and Zimková, Emília
- Subjects
BANKING industry ,BRANCH banks ,RETAIL banking ,EXECUTIVE ability (Management) ,STATISTICAL maps - Abstract
In this paper, the spatial disparities in technical efficiency and profitability of providing banking services in the case of a commercial bank that operates a large retail branch network all over Slovakia are studied, visualized and graphically explored. The aim of the paper is to investigate how in the production process of the bank's branches technical efficiency contributes to profitability in order to assess the performance profile of the concerned bank's branches on a comparative level. Founding the investigation on correspondence maps and cartograms, the paper deepens understanding between these two key qualitative indicators of bank branch production and provides evidence of a positive link between them. Spatial disparities are found to be a factor affecting the technical efficiency and profitability of the bank's branches, yet it seems that individual managers have still enough room to show their skills and expertise in managing their branches. [ABSTRACT FROM AUTHOR]
- Published
- 2015