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Artificial intelligence incorporated into machines utilizes capacities to work and replaces people. Knowledge is the method of assembling empowered machines that can mirror human tasks as unique. With digitalization, organizations are remodifying their enterprises and making new business possibilities. Because of AI innovation, organizations change their dynamic cycles and systems and everyday tasks to accomplish the upper hand. An impressive development in the utilization of AI for activities, the board, is fully intent on observing answers for issues that are expanding in intricacy and scale. With the turn of growth and advancement of data innovation, competitiveness has become increasingly more in-depth worldwide. The AI has its own explanations behind examining and settling the sorts of issues that prompted a critical measure of exploration along with the conventional operational research discipline. Many organizations have estimated the fate of operations management. This paper lines with a descriptive research study highlighting the importance of process operations. This paper gives insights about AI technology into operations management and suggests selecting process technology and deploying AI into operations management. [ABSTRACT FROM AUTHOR]