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In this research a supplier evaluation framework based on Balanced Scorecard (BSC) with integrated Corporate Social Responsibility (CSR) has been developed from literature review of 76 related papers. It was found that quality, delivery, and cost are the most significant criteria. Moreover, some criteria are changed according to shorten product life cycle, technologies, improvement of service, evolution of production system, and emergence of supply chain management (SCM). Based on BSC and CSR, 5 perspectives namely financial, customer, internal business process, learning and growth, and corporate social responsibility are proposed for categorizing supplier selection criteria. Measures for each criterion are also collected for decision makers. This framework is presented in the form of a table in which both criteria and measures are contained, this would be facilitated to use. Moreover, its BSC basis verifies suitability of a supplier with the corporate strategies. As a consequence, evaluating supplier using the proposed framework can be helpful for decision makers to qualify the most eligible supplier who can meet qualifications and buyer's strategies as well as environmental and social responsibility issues. [ABSTRACT FROM AUTHOR]

With a major financial crisis troubling the world, managers nowadays are under a lot of pressure to reduce the costs of their day-to-day operational processes. One important business process is purchasing and nowadays, proper selection of suppliers is the primary focus of these purchasing organizations in which the ultimate goal is to select the best supplier with the lowest price, highest quality and on-time delivery. Furthermore, in terms of the philosophy of JIT, long-term partnerships between the buyer and the supplier are preferred. The aim of this study is to systematize the supplier selection process for long-term purchasing with the use of a computer-based expert system that mimics the purchasing decisions of a purchasing professional. The proposed expert system is called Contract Expert System or CES, which is composed of four functional modules: Configuration, Supplier Evaluation, Supplier Selection and Supplier Performance Monitoring. Preliminary validation of the CES was done by comparing the thought process of CES with that of and purchasing managers from two companies that were studied, and results show that the purchasing processes of the two companies are similar to the CES methodology. Further validation of CES will be done by comparing the results of purchasing decisions made by CES and the actual decisions made by purchasing managers. [ABSTRACT FROM AUTHOR]