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OBJECTIVE: We applied a user experience (UX) design approach to clinical decision support (CDS) tool development for the specific use case of pediatric asthma. Our objective was to understand physicians workflows, decision-making processes, barriers (ie, pain points), and facilitators to increase usability of the tool. MATERIALS AND METHODS: We used a mixed-methods approach with semi-structured interviews and surveys. The coded interviews were synthesized into physician-user journey maps (ie, visualization of a process to accomplish goals) and personas (ie, user types). Interviews were conducted via video. We developed physician journey maps and user personas informed by their goals, systems interactions, and experiences with pediatric asthma management. RESULTS: The physician end-user personas identified were: efficiency, relationship, and learning. Features of a potential asthma CDS tool sought varied by physician practice type and persona. It was important to the physician end-user that the asthma CDS tool demonstrate value by lowering workflow friction (ie, difficulty or obstacles), improving the environment surrounding physicians and patients, and using it as a teaching tool. Customizability versus standardization were important considerations for uptake. DISCUSSION: Different values and motivations of physicians influence their use and interaction with the EHR and CDS tools. These different perspectives can be captured by applying a UX design approach to the development process. For example, with the importance of customizability, one approach may be to build a core module with variations depending on end-user preference. CONCLUSION: A UX approach can drive design to help understand physician-users and meet their needs; ultimately with the goal of increased uptake.

Digital health interventions (DHIs) can facilitate positive health outcomes. User engagement (UE) plays an important role in DHI efficacy. Yet, DHIs vary in functionality, design and intended outcomes, underscoring the importance of incremental, user-centred design to understand engagement in specific settings. This study explores the relationship between user engagement and DHI implementation in three design iterations, or rounds, of a unique, multi-week asynchronous intervention that leverages online discussion and problem-solving therapy (PST). The intervention seeks to engage older adults to improve problem solving skills relating to the intervention focus, health aging (two rounds) and Lewy Body Dementias (LBD) caregiving (one round). The PST component drew upon personas, a common user-centered design method, in a novel way. Exit interviews were conducted at the end of each round to understand participants' experiences. Using thematic analysis, we identified factors that contributed to social engagement ('engaging with others') and learning engagement ('engaging with content') with the DHI. The findings demonstrate how iterative changes in the design and delivery of a DHI can contribute to user engagement, increasing the likelihood of knowledge acquisition and developing problem-solving skills as part of health self-management. [ABSTRACT FROM AUTHOR]

The design thinking process is a human-centered, iterative methodology that designers use to solve problems and often results in an innovative approach to problem solving. Using a User Centered Design approach by applying the design thinking process, the researchers sought to know: 1. What national challenges were priority for Nigerians and 2. What solutions were best to tackle the problem that had the highest votes. To understand the need assessment, a survey form was designed and disseminated. A total of 406 participated in the poll, with over 70% votes for agriculture as the problem that requires urgent attention in Nigeria. Further research revealed post-harvest loss as a predominant problem in Nigeria’s agricultural sector. Key stakeholders in the sectors including farmers and agricultural experts were interviewed to further empathize, understand and redefine the problem. The design thinking process helped to refine the problem statement and identify other problems as well as potential solutions. From the survey, it was clear the majority of Nigerians who participated felt that agriculture and post-harvest loss were high priority needs that required urgent attention. Applying design thinking to prioritize agriculture in Nigeria reveals its power to address complex socio-economic issues effectively. By deeply understanding stakeholders' needs, clearly defining the problem, and iteratively developing and refining solutions, design thinking ensures that interventions in agriculture are not only relevant and impactful but also sustainable and scalable. This approach aligns perfectly with the urgent need for agricultural development in Nigeria to mitigate economic instability and enhance food security.

The rapid growth of the e-commerce industry, driven by technological advancements and increased internet access, has intensified competition for attracting and retaining customers. In Indonesia, the shift from desktop computers to smartphones has made mobile commerce (m-commerce) increasingly dominant. PT Datascrip, a leading Indonesian company, launched Datascripmall, a B2C and B2B e-commerce marketplace, in August 2020. Despite initial success, a decline in mobile app users indicated a need for an improved user interface (UI) and user experience (UX). This research underscores the urgent need to redesign the Datascripmall mobile app's UI using the User-Centered Design (UCD) methodology, focusing on user needs and preferences. The study employed questionnaires to identify the need for clearer explanations and a more consistent interface. Adding smart features and shortcuts for experienced users was found to boost efficiency and satisfaction. Interviews with the Datascripmall manager confirmed the necessity of a UI/UX redesign to enhance mobile app user numbers. The UCD process involved understanding the context of use, specifying user requirements, designing solutions, and evaluating them against these requirements. The study highlights the benefits of a redesigned UI/UX, enhancing the user experience with greater intuitiveness and engagement. Both qualitative and quantitative data support recommendations for creating a user-friendly interface and increasing overall user engagement. The result of this redesign is a prototype framework developed using Figma, which encompasses page structure, features, and content, providing a comprehensive view of the Datascripmall application UI design. This redesign aims to enhance user satisfaction and increase user numbers, leading to a more comfortable and engaging shopping experience.

Pentingnya Bimbingan Konseling pada lingkungan perguruan tinggi sangat dibutuhkan dan tentunya berdampak bagi instansi terkait. Perguruan tinggi memiliki tanggung jawab untuk memfasilitasi dan menciptakan ruang aman bagi para mahasiswa dengan melakukan pencegahan dan penanganan masalah yang mungkin timbul. Dalam penelitian ini, salah satu universitas swasta di Bandung dipilih sebagai subjek studi kasus, yang menyoroti bahwa walaupun telah tersedia fasilitas Bimbingan Konseling, penggunaannya belum optimal karena kurangnya pemahaman mahasiswa mengenai fungsinya. Oleh karena itu, pendekatan user centered design digunakan untuk mengidentifikasi permasalahan pada antarmuka dari fasilitas Bimbingan Konseling tersebut melalui kuesioner. Proses ideation menghasilkan keputusan penelitian berupa perbaikan antarmuka dengan pembaruan visualisasi, layout, dan tipografi, serta penambahan fitur agar dapat berfungsi secara optimal. Selain itu, dilakukan studi komparasi dengan situs web lain yang memiliki fungsi serupa sebagai acuan dalam melakukan perbaikan pada antarmuka Bimbingan Konseling pada situs web milik universitas tersebut. Hasil penelitian ini menghasilkan beberapa alternatif prototype, dan terpilih satu desain yang dianggap ideal dalam proses desain dan penggunaannya. Selain itu, dilakukan evaluasi internal dan validasi oleh para pengguna untuk melihat pengaruhnya dan memberikan masukan bagi pihak pengembang dalam melakukan perbaikan antarmuka agar dapat berfungsi secara optimal.

Abstract\nIMPLICATIONS FOR REHABILITATIONObjective: A systematic review of 30 full-text articles was conducted on user acceptance of technologies that assist people who have functional difficulties (FD) with activities of daily living (ADLs) and mobility. Our objective was to better understand the adoption of mobility assistive products (mobAP) among people with FD.Methods: A literature search in EBSCO, PubMed, SCOPUS, and Web of Science yielded 423 articles. Ultimately, thirty articles met our inclusion criteria.Results: Four overarching themes were identified using a thematic analysis approach. The themes were Empowerment Through the Use of Mobility Assistive Products, Incorporating User-Centered Design, Understanding the Challenges Users Encounter, and Improvements to Research Design. These themes highlight trends across studies that indicate that mobility assistive products have the potential to improve the well-being of people with FD. Still, significant efforts need to be made to improve the training with these devices. Moreover, researchers, healthcare providers, and designers should carefully consider the environmental, social, and facilitating conditions that moderate acceptance of these products.Conclusion: This work advocates for more inclusive research design methodologies based on the limitations of the included studies. Ultimately, this review highlights the importance of understanding mobility assistive product acceptance among people with FD. By synthesizing the literature and identifying knowledge gaps, this review informs evidence-based decision-making for healthcare professionals, policymakers, and designers to develop user-centered healthcare assistive products, training, and assessments.This review provides insight into the factors contributing to accepting healthcare assistive products among people with functional difficulty.It identifies areas where additional research is needed to develop, train, and assess the use of healthcare-assistive products while advocating for more inclusive and statistically valid research design methodologies.Researchers and healthcare professionals can use the information in this review to inform the design, training, and assessment of healthcare assistive products to optimize the effectiveness of rehabilitation training and product design in such a way that it can improve the overall well-being of people with functional difficulty.This review provides insight into the factors contributing to accepting healthcare assistive products among people with functional difficulty.It identifies areas where additional research is needed to develop, train, and assess the use of healthcare-assistive products while advocating for more inclusive and statistically valid research design methodologies.Researchers and healthcare professionals can use the information in this review to inform the design, training, and assessment of healthcare assistive products to optimize the effectiveness of rehabilitation training and product design in such a way that it can improve the overall well-being of people with functional difficulty. [ABSTRACT FROM AUTHOR]

The fusion of human-centric design and artificial intelligence capabilities has opened up new possibilities for next-generation autonomous vehicles that go beyond traditional transportation. These vehicles can dynamically interact with passengers and adapt to their preferences. This article proposes a novel framework that leverages large language models (LLMs) to enhance the decision-making process in autonomous vehicles. By utilizing LLMs’ contextual understanding abilities with specialized tools, we aim to integrate the language and reasoning capabilities of LLMs into autonomous vehicles. Our research includes experiments in HighwayEnv, a collection of environments for autonomous driving and tactical decision-making tasks, to explore LLMs’ interpretation, interaction, and reasoning in various scenarios. We also examine some well-defined real-time personalized driving tasks, demonstrating how LLMs can influence driving behaviors based on drivers’ verbal commands. Our empirical results highlight the substantial advantages of utilizing chain-of-thought prompting, leading to improved driving decisions and showing the potential for LLMs to enhance personalized driving experiences through ongoing verbal feedback. The proposed framework aims to transform autonomous vehicle operations, offering personalized support, transparent decision making, and continuous learning to enhance safety and effectiveness. We achieve user-centric, transparent, and adaptive autonomous driving ecosystems supported by the integration of LLMs into autonomous vehicles. Experiment videos are available at https://youtube.com/playlist?list=PLgcRcf9w8BmLJi_fqTGq-7KCZsbpEIE4a&si=dhH9lgaeSmB5K94t. [ABSTRACT FROM AUTHOR]

Despite the explosive growth of the aging population worldwide, older adults have been largely overlooked by visualization research. This paper is a critical reflection on the underrepresentation of older adults in visualization research. We discuss why investigating visualization at the intersection of aging matters, why older adults may have been omitted from sample populations in visualization research, how aging may affect visualization use, and how this differs from traditional accessibility research. To encourage further discussion and novel scholarship in this area, we introduce GerontoVis, a term which encapsulates research and practice of data visualization design that primarily focuses on older adults. By introducing this new subfield of visualization research, we hope to shine a spotlight on this growing user population and stimulate innovation toward the development of aging‐aware visualization tools. We offer a birds‐eye view of the GerontoVis landscape, explore some of its unique challenges, and identify promising areas for future research. [ABSTRACT FROM AUTHOR]

Taring Dukcapil adalah sistem untuk mengurus pembuatan dokumen kependudukan seperti kartu tanda penduduk (KTP), akta kelahiran dan lain-lain secara online. Saat ini sistem Taring Dukcapil sudah berjalan sebagaimana mestinya, namun dalam pengimplementasianya sistem ini masih belum berjalan secara maksimal. Masih terdapat beberapa permasalahan dan kebingungan yang dialami oleh pengguna. Penelitian ini bertujuan untuk mengetahui sejauh mana tingkat usability sistem Taring Dukcapil menggunakan metode usability testing berdasarkan standar ISO 9241-11 dan membuat rekomendasi perbaikan antarmuka dengan pendekatan User Centered Design (UCD). Hasil penelitian ini menunjukkan perbandingan hasil nilai yang didapatkan pada uji usability awal sebelum dilakukan perbaikan antarmuka dengan hasil uji usability akhir setelah dilakukan perbaikan. Hasil dari uji usability awal yaitu, aspek efektivitas mendapat nilai 89%, aspek efisiensi mendapat nilai 83%, dan aspek kepuasan mendapat nilai 56,5%. Setelah dilakukan perbaikan antarmuka berdasarkan tahap-tahap pada pendekatan UCD, didapatkan hasil pada uji usability akhir yaitu adanya peningkatan nilai pada ketiga aspek antara lain nilai pada aspek efektivitas meningkat menjadi 98%, nilai pada aspek efisiensi meningkat menjadi 97% dan nilai pada aspek kepuasan meningkat menjadi 84%. Hal tersebut menunjukkan antarmuka sistem setelah dilakukan perbaikan memiliki nilai usability yang lebih baik dan dapat lebih mudah digunakan oleh pengguna dibandingkan dengan sistem sebelum dilakukan perbaikan.

Brain-computer interface (BCI)-controlled wheelchairs have the potential to improve the independence of people with mobility impairments. The low uptake of BCI devices has been linked to a lack of knowledge among researchers of the needs of end-users that should influence BCI development. This study used semi-structured interviews to learn about the perceptions, needs, and expectations of spinal cord injury (SCI) patients with regards to a BCI-controlled wheelchair. Topics discussed in the interview include: paradigms, shared control, safety, robustness, channel selection, hardware, and experimental design. The interviews were recorded and then transcribed. Analysis was carried out using coding based on grounded theory principles. The majority of participants had a positive view of BCI-controlled wheelchair technology and were willing to use the technology. Core issues were raised regarding safety, cost and aesthetics. Interview discussions were linked to state-of-the-art BCI technology. The results challenge the current reliance of researchers on the motor-imagery paradigm by suggesting end-users expect highly intuitive paradigms. There also needs to be a stronger focus on obstacle avoidance and safety features in BCI wheelchairs. Finally, the development of control approaches that can be personalized for individual users may be instrumental for widespread adoption of these devices. This study, based on interviews with SCI patients, indicates that BCI-controlled wheelchairs are a promising assistive technology that would be well received by end-users. Recommendations for a more person-centered design of BCI controlled wheelchairs are made and clear avenues for future research are identified. Brain-computer interface (BCI)-controlled wheelchairs are a promising assistive technology. The majority of participants had positive views of these devices and showed a willingness to try out such a device. Concerns centered on safety, cost and aesthetics. Integrated obstacle avoidance was viewed positively by most of the participants, but some had a negative view, expressing concerns about its safety, or reduced autonomy. Customizable control options should thus be integrated to cater for the needs of different individuals. [ABSTRACT FROM AUTHOR]

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Antibiotic stewardship is continuously evolving to incorporate results from novel research, clinical findings, and specialist recommendations. Numerous dedicated information sources, including web-based solutions, are available to keep medical practitioners informed. However, the provided information is often extensive, requiring users to extract the relevant facts. This study aimed to deliver an information platform that provides references, links, and information in a straightforward and engaging manner. Implementing a high-fidelity prototype prioritized medical and patient-oriented functionalities, structured around questions and quizzes. Additionally, the platform offers access to professional references, such as official healthcare guidelines and scientific articles. The development process adhered to design principles and included user testing with established usability measures (SUS, Nielsen’s heuristics), resulting in satisfactory scores from IT experts and somewhat lower scores from users. Although designed to cater to a broader range of users, more work is needed to improve usability for the general public. [ABSTRACT FROM AUTHOR]

Copyright of Actas de Diseño is the property of Facultad de Diseno y Comunicacion, Fundacion Universidad de Palermo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In recent years, technologies have evolved towards social, universal and collaborative uses involving multiple users. However, methods and models from user centered design are focused on single-user design and do not take into account the impact of other users on intentions and behaviors to use the technology. The objective of this article is to provide paths of reflection on how to integrate a multi-user centered approach to existing user centered design methods and models. Each phase of user-centered design has been rethought to implement this new framework. Guidelines for moving from user experience to Multi-User eXperience (MUX) are provided. In the same way, we recommend adding a multi-user variable in the technology acceptance models to become the Multi-user Acceptance Model (MAM). User research and user testing have also been rethought to a multi-user reach and a multi-user testing. All these considerations are discussed, and lead to a proposal of a future Multi-user Centered Design (MCD) approach, specifically adapted to manage multi-user digital technology development projects. Finally, it is therefore necessary and important to direct research in the fields (acceptance, user experience, user research and user testing) to assist designers with the development of new methods of product design more respectful of social, environmental and collaborative values. [ABSTRACT FROM AUTHOR]

Purpose: The research aim was to gather applicant expectations and perspectives with a user‐centered approach during a pilot application process for a new dental school. The goal was to inform future admissions practices at our institution and for programs broadly. Methods: The High Point University admission team developed an electronic application external to current centralized services that was launched from May to August 2022. Participants who completed the application were requested to complete an electronic survey of closed‐ and open‐ended questions about the factors influencing their application decisions, feedback about how to optimize the experience, and their overall satisfaction using a Net Promoter Score. Results: A total of 303 applicants (79% response rate) completed the survey about their application experience. The most influential reason for applying to the program was the optional Dental Admissions Test requirement (43%). Participants frequently referenced a need for a more human‐centered process focused on the candidate rather than their numerical values and that the process should be smooth, straight‐forward, short, easy, and simple. Participants requested that experiences should be weighed the most in the application process followed by letters of recommendation. Most applicants were "promoters" (68%) for the program with a Net Promoter Score of 62. Moreover, 32% and 45% rated the application process as the best or better application experience compared to other programs. Conclusion: Programs can benefit from collecting applicant's (i.e., users) opinions and feedback about their expectations and experiences to inform more user‐centered application processes. [ABSTRACT FROM AUTHOR]

The five daily prayers are an obligation of worship for Muslims in the world. Prayers have a predetermined time schedule according to the teachings of the Prophet Muhammad SAW and have different schedules according to each region. As Muslims, it is obligatory to pray five times a day. However, there are a lot of start-up company which forgot about the employee need such as praying. One of them is called byPulsa Start-up company which wants anticipates delays in praying. Because of this reason, the Ceo at byPulsa need an application to remind the employee about praying. So, this company wants to improve the additional feature into its application and develop its application more less interaction and efficient. So, this research aims to develop the previous application into an application that can remind employees to pray. In this research, Kiss Principle Method and User Centered Design were used to this application to make it more efficient and usable for user. The results show that the user feels more satisfied with the application because it has prayer schedule feature based on user's position. The CSAT score from evaluation has score 80% which higher than previous application. This application can help and guide users in exploring their religion by following online studies and using features such as prayer beads, Islamic book recommendations, even Islamic podcasts. As well as the Kiss principle method used here, it functions to make it easier for users to interact with the application. [ABSTRACT FROM AUTHOR]

Digital mental health interventions (DMHIs) offer potential solutions for addressing mental health care gaps, but often suffer from low engagement. Text messaging is one promising medium for increasing access and sustaining user engagement with DMHIs. This paper examines the Small Steps SMS program, an 8-week, automated, adaptive text message-based intervention for depression and anxiety. We conducted an 8-week longitudinal usability test of the Small Steps SMS program, recruiting 20 participants who met criteria for major depressive disorder and/or generalized anxiety disorder. Participants used the automated intervention for 8 weeks and completed symptom severity and usability self-report surveys after 4 and 8 weeks of intervention use. Participants also completed individual interviews to provide feedback on the intervention. Participants responded to automated messages on 70 % of study days and with 85 % of participants sending responses to messages in the 8th week of use. Usability surpassed established cutoffs for software that is considered acceptable. Depression symptom severity decreased significantly over the usability test, but reductions in anxiety symptoms were not significant. Participants noted key areas for improvement including addressing message volume, aligning message scheduling to individuals' availability, and increasing the customizability of content. This study does not contain a control group. An 8-week automated interactive text messaging intervention, Small Steps SMS, demonstrates promise with regard to being a feasible, usable, and engaging method to deliver daily mental health support to individuals with symptoms of anxiety and depression. • Daily interactive SMS is acceptable for supporting affective self-management skills. • A personalized automated SMS intervention supports sustained engagement (8 weeks). • An SMS-based mental health intervention is associated with reductions in depression. [ABSTRACT FROM AUTHOR]

BackgroundText messaging interventions can be an effective and efficient way to improve health behavioral changes. However, most texting interventions are neither tested nor designed with diverse end users, which could reduce their impact, and there is limited evidence regarding the optimal design methodology of health text messages tailored to low-income, low-health literacy populations and non-English speakers.ObjectiveThis study aims to combine participant feedback, crowdsourced data, and researcher expertise to develop motivational text messages in English and Spanish that will be used in a smartphone app-based texting intervention that seeks to encourage physical activity in low-income minority patients with diabetes diagnoses and depression symptoms.MethodsThe design process consisted of 5 phases and was iterative in nature, given that the findings from each step informed the subsequent steps. First, we designed messages to increase physical activity based on the behavior change theory and knowledge from the available evidence. Second, using user-centered design methods, we refined these messages after a card sorting task and semistructured interviews (N=10) and evaluated their likeability during a usability testing phase of the app prototype (N=8). Third, the messages were tested by English- and Spanish-speaking participants on the Amazon Mechanical Turk (MTurk) crowdsourcing platform (N=134). Participants on MTurk were asked to categorize the messages into overarching theoretical categories based on the capability, opportunity, motivation, and behavior framework. Finally, each coauthor rated the messages for their overall quality from 1 to 5. All messages were written at a sixth-grade or lower reading level and culturally adapted and translated into neutral Spanish by bilingual research staff.ResultsA total of 200 messages were iteratively refined according to the feedback from target users gathered through user-centered design methods, crowdsourced results of a categorization test, and an expert review. User feedback was leveraged to discard unappealing messages and edit the thematic aspects of messages that did not resonate well with the target users. Overall, 54 messages were sorted into the correct theoretical categories at least 50% of the time in the MTurk categorization tasks and were rated 3.5 or higher by the research team members. These were included in the final text message bank, resulting in 18 messages per motivational category.ConclusionsBy using an iterative process of expert opinion, feedback from participants that were reflective of our target study population, crowdsourcing, and feedback from the research team, we were able to acquire valuable inputs for the design of motivational text messages developed in English and Spanish with a low literacy level to increase physical activity. We describe the design considerations and lessons learned for the text messaging development process and provide a novel, integrative framework for future developers of health text messaging interventions.

Perpustakaan Universitas Muhammadiyah Riau menawarkan sistem perpustakaan digital sebagai wadah repository dengan mencakup jurnal online, skripsi, disertasi, riview penelitian ilmiah, e-book hingga prosiding. Dalam pelaksanaanya terdapat permasalahan yang terjadi diantaranya fitur unduh pada sistem seringkali hanya menampilkan pesan error serta tidak tersedia nya fitur layanan komentar dan share. Penelitian ini dilakukan untuk menganalisa dalam segi usability serta design yang ada pada sistem perpustakaan menggunakan metode User Centered Design dengan hasil berupa direkomendasikan sebuah prototype design interface baru sesuai dengan kebutuhan user. Dalam penelitian yang dilakukan didapatkan hasil berupa 2 variabel yang ditolak sehingga harus dilakukan peningkatan layanannya, diantaranya variabel Assistance agar user bisa berkomunikasi dengan pihak pengelola dan variabel Usability agar user dapat men­-share sebuah informasi dan mengkomentari informasi yang diberikan dengan usulan perbaikan ini di implementasikan ke dalam design tampilan yang baru berdasarkan aturan atau prinsip UCD yang perhitungannya dinyatakan tidak dapat diterima tanpa mengubah design lainnya. Hasil yang diperoleh dalam pengujian usability didapatkan sebesar 86,5% yang dikategorikan sangat baik untuk keseluruhan sistem perpustakaan. Kata kunci: Sistem Informasi, Analisa, Usability, User Centered Design, Perpustakaan

User criticism on the Play Store revealed some flaws in the Kejar Mimpi App review. Observations were made on research that discussed the Kejar Mimpi Application, and it discovered that no prior research on User Experience and User Interface had been conducted. Interviews will be conducted to collect additional data, and the initial questionnaire will be distributed on May 6, 2022. Developers and designers use User-Centered Design (UCD) design methodologies to ensure that the product or system meets the users' needs. This study used the System Usability Scale (SUS) and User Experience Questionnaire (UEQ) methods or techniques to assess user interface and user experience. This research has produced as many as 24 design recommendations and a style guide. The final evaluation results measured using the SUS questionnaire increased the average value by 14,9% from a value of 67 (adjective rating Ok category, grade scale D, High Marginal category) to 77 (adjective rating Good, grade scale C, Acceptable category). The results of the UEQ also have gained an average increase in the ratio, where previously most were in below-average positions, now in good positions. Research on the user interfaces analysis and user experience of the Kejar Mimpi Application has the potential to be developed further. Therefore, the author has several suggestions that can be used for further research so that prototype part can be developed again to be more responsive and use different methods for evaluation of design results, such as Eye Tracking, Cognitive Walkthrough, and Heuristic Evaluation.

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Advancements in technology have impacted how people gather and obtain new information. This phenomenon is especially apparent among younger generations where there has been an increase in the number of students who are visual learners. To continue to best serve these students, librarians need to begin to adapt library instructional material, such as research guides, to also present information using visual multimedia resources. While adapting research guides to increasingly visual learners, the opportunity exists to ensure that research guides follow a user centered design. In the process of updating these guides, librarians can also provide some assistance with web accessibility by meeting several criteria from the Web Content Accessibility Guidelines 2.1. This article highlights criteria from the Perceivable, Understandability, and Operable sections that can be met by non web designers. The foundation of this process is the development of a content strategy that guides the planning and adapting of research guides. This article presents some of the best practices that can be used to guide librarians as they proactively adapt their research guides to current learners learning styles, while still meeting web accessibility expectations. [ABSTRACT FROM AUTHOR]

Not all drugs side-effect that occur can be avoided, but those caused by drug-drug interactions (DDI) are among the most likely to be prevented and managed due to their predictability. The increasing number of drugs co-prescribed, affects the potential for drug interactions exponentially. Clinical Decision Support System (CDSS) is a promising strategy to prevent patient safety risks caused by drug interactions. This study aims to design a CDSS for DDI on e-Prescription. This research is qualitative study with action research design. The research was carried out at Digital Health Innovation Studio (DHIS) UGM, and at Budi Rahayu Hospital Magelang with the implementation time November 2021 - April 2022. Data collection for user needs analysis was carried out by interviewing management, doctors and pharmacists at the hospital, and also pharmacologists. Design and development of CDSS-DDI was executed in collaboration with DHIS UGM programmers. The evaluation was done by interviews and a System Usability Scale (SUS) questionnaire filled in by 17 system-related users. CDSS-DDI successfully developed according to user needs, it can be accessed by doctors and pharmacy units. The drug interaction warning display pop-up appears on one screen in the e-Prescription menu with a description of drug interactions in Bahasa. Drug interaction data refers to the National Drug Information Center (PIONas) which is managed by the POM. CDSS-DDI then implemented in hospital after going through socialization. Based on evaluation with SUS data processing tools, the CDSS-DDI received a score of 83 in the acceptable category and excellent rating. Based on results of evaluation interviews, CDSS for DDI is considered to have been successfully developed with the principle of user centered design and optimally efficient to help improve the quality of patient care.

Persekutuan JOY Indonesia adalah sebuah organisasi non-profit yang berada di kota Yogyakarta. Persekutuan JOY Indonesia bergerak di bidang pelayanan mahasiswa kristen dan katolik yang anggotanya merupakan mahasiswa dan mahasiswi kampus-kampus di Yogyakarta. Sumber keuangan Persekutuan JOY Indonesia sepenuhnya didukung oleh alumni organisasi ini sendiri dan donor pendukung dari Korea. Pengelolaan keuangan sepenuhnya dikerjakan oleh staf manajemen. Saat ini pengelolaan keuangan masih menggunakan excel dan pelaporan masih berbentuk file PDF yang biasa dipublikasikan pada website persekutuan tersebut setiap awal bulan. Hal tersebut membuat para alumni dan pendukung tidak mengetahui informasi penting seperti dana mana yang lebih prioritas untuk didukung atau dana mana yang belum mencapai target anggaran. Tujuan penelitian ini adalah untuk mengembangkan sebuah dashboard berbasis web dengan metode User Centered Design (UCD) yang membantu staf manajemen Persekutuan JOY Indonesia dalam pengelolaan data keuangan dan mempermudah alumni dan pendukung memonitoring keuangan persekutuan tersebut. Penelitian ini menghasilan sebuah dashboard keuangan untuk persekutuan JOY. Proses pengembangan dengan metode UCD dilakukan dalam dua iterasi. Pengujian dashboard melibatkan lima belas responden yang terdiri dari lima responden yang staf dan sepuluh responden alumni. Hasil pengujian menunjukkan bahwa dashboard efektif digunakan untuk menyajikan informasi keuangan untuk mendukung pengurus dalam pengelolaan keuangan organisasi.

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Copyright of DYNA - Ingeniería e Industria is the property of Publicaciones Dyna SL and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

While the term “safety vests” has been used to capture these products to reduce the potential for harm in jockeys under the Personal Protective Equipment (PPE) umbrella, much of the research in this area has focused on factors typically echoing health, well-being, physiological and cognitive function, and performance of horse riders with very little work about examining how its design may reduce the severity of jockeys' injuries. Due to the recent advances in technology and wearable sensors, the author considered a qualitative study focusing on the analysis of a real-life example involving end and co-dependent users in the design development of jockeys' safety vests. This little article offers an overview of the most popular jockeys' injuries, why there is a need for better protection, and also describes how data were collected and present a summary of the key findings to encourage future research in this field, aiming to create a new prototype. High-impact sports may potentially create severe injuries or deaths to athletes: thus, there is a strong faith in the application of wearable sensor data and data science to also enhance jockeys' safety vest performance.

Kegiatan monitoring pada proses persiapan akreditasi program studi sebagai bentuk penilaian kelayakan kompetensi adalah kegiatan yang sangat penting. Sementara itu, data status akreditasi program studi di PENS beserta dokumen pengajuan akreditasi masih belum terintegrasi dengan baik sehingga dapat menghambat proses monitoring akreditasi dan menimbulkan kekurangsiapan dalam menindaklanjuti hasil monitoring akreditasi. Pada penelitian ini telah dikembangkan sebuah Aplikasi Sistem Informasi Monitoring Akreditasi Program Studi untuk PENS berbasis website. Aplikasi ini dikembangkan dengan mengimplementasikan User Centered Design guna mengakomodasi kebutuhan pengguna dengan maksimal. Pengguna yang diakomodasi pada aplikasi ini diantaranya adalah tim SPM dan Tim Akreditasi dengan fitur aksi CRUD (Create, Read, Update, Delete) dan manajemen file untuk keperluan pengajuan akreditasi program studi. Uji coba dilakukan pada setiap role di aplikasi, pada perangkat yang berbeda, dan dilakukan melalui kuesioner dengan menggunakan System Usability Scale (SUS). Hasil uji coba menunjukkan aplikasi dapat berjalan sesuai dengan rancangan sistem pada masing-masing role, dapat berjalan di perangkat yang berbeda, serta memperoleh skor kuesioner terhadap pengguna menggunakan System Usability Scale sebanyak 85,875 dari skor maksimal 100 atau 85,875%.

Background: Different curative treatment modalities need to be considered in case of localized prostate cancer, all comparable in terms of survival and recurrence though different in side effects. To better inform patients and support shared decision making, the development of a web-based patient decision aid including personalized risk information was proposed. This paper reports on requirements in terms of content of information, visualization of risk profiles, and use in practice. Methods: Based on a Dutch 10-step guide about the setup of a decision aid next to a practice guideline, an iterative and co-creative design process was followed. In collaboration with various groups of experts (health professionals, usability and linguistic experts, patients and the general public), research and development activities were continuously alternated. Results: Content requirements focused on presenting information only about conventional treatments and main side effects; based on risk group; and including clear explanations about personalized risks. Visual requirements involved presenting general and personalized risks separately; through bar charts or icon arrays; and along with numbers or words, and legends. Organizational requirements included integration into local clinical pathways; agreement about information input and output; and focus on patients' numeracy and graph literacy skills. Conclusions: The iterative and co-creative development process was challenging, though extremely valuable. The translation of requirements resulted in a decision aid about four conventional treatment options, including general or personalized risks for erection, urinary and intestinal problems that are communicated with icon arrays and numbers. Future implementation and validation studies need to inform about use and value in practice.

Final Judgment is a process of consideration to declare a student has met the academic and administrative requirements to hold a scholarship academic degree from the college. The Final Judgment management process business in universities involves many processes and stakeholders. Based on the result of observations and interviews, it is known that Final Judgment Management at the Informatics Faculty of ITTP is currently done manually by filling out the registration form and takes a long time for its processing. This study aims to develop Information Systems using User-Centered Design (UCD) methods that can meet the users' needs in implementing and managing Final Judgment processes. The developed system was tested for usability using a questionnaire to users with the Nielsen Attribute Usability (NAU) method. The method consists of five criteria, they are Learnability, Memorability, Efficiency, Errors, and Satisfaction. Usability test results showed: Learnability rate of 3.60, Memorability of 3.35, Efficiency of 3.90, Errors of 3.12, and Satisfaction of 3.63. Therefore, the average usability level of the Final Judgment system is 3.52. The user agrees that the developed Final Judgment information system has met the expected functional needs and is considered more effective and efficient.

Smart-SITA merupakan sebuah aplikasi berbasis web untuk membantu mahasiswa FTKI UNAS melakukan proses pengerjaan Tugas Akhir secara online. Dalam pembuatan suatu sistem, tiap-tiap aspek harus diterapkan dengan baik demi kenyamanan user dalam berinteraksi dengan aplikasinya yang dimana dapat dinilai dari usability User Interface (UI) dan User Experience (UX) nya. Penelitian ini memiliki tujuan, yaitu, menganalisis UI/UX dari Smart-SITA dan membuat desain solusi UI/UX nya untuk diterapkan dalam perancangan ulang Front-End Web Smart-SITA dengan menggunakan metode User Centered Design (UCD). Dalam tahapan evaluasi sistemnya, digunakan evaluasi User Experience Questionnaire (UEQ) yang diajukan kepada minimal 72 responden mahasiswa FTKI UNAS dan didapatkan hasil nilai mean dari total 6 aspek UEQ pada desain lama sebesar 0,20, lalu 1,28 untuk desain baru. Selanjutnya, testing menggunakan toolLigthouse untuk mengetahui kualitas halaman web dari Front-End WebSmart-SITA yang sudah dirancang ulang mendapat nilai meanPerformances sebesar 91, Accessibility 88,7, Best Practise 95,2.

Pada saat ini bencana merupakan salah satu peristiwa yang mengancam kehidupan masyarakat oleh sebab itu komunitas kristen untuk penanggulangan bencana di Indonesia (JAKOMKRIS PBI) melakukan sebuah langkah untuk menanggulangi bencana dengan upaya meningkatkan peran pendamping bagi gereja atau lembaga untuk dapat mewujudkan konsep gereja tangguh bencana. Berdasarkan permasalahan yang dihadapi maka diperlukannya sebuah sistem informasi berbentuk website yang dapat menampilkan data dalam bentuk visualisasi dashboard. Penelitian ini dibangun dengan menerapkan prinsip-prinsip User Cenetered Design dimana dalam pengembanganya berfokus kepada pengguna. User Centered Design memerlukan informasi mengenai tampilan antarmuka yang diinginkan oleh pengguna. Hasil dari penelitian nantinya diharapkan mampu untuk dapat membantu pengguna dalam menyiapkan gereja dalam menghadapi kejadian bencana dengan memberikan bekal dan pengurangan risiko bencana berdasarkan data yang telah dikelola. Penelitian ini menggunakan uji usabilitas dengan menggunakan metode performance metrics dan System Usability Scale (SUS). Hasil pengujian performance metrics untuk nilai efisiensi sebesar 90.95% untuk role pengguna dan 100% untuk role admin, sedangkan untuk nilai efektivitas sebesar 96% untuk role pengguna dan 100% untuk role admin dan hasil pengujian System Usability Scale (SUS) didapatkan hasil 81.5 untuk role pengguna dan 81.25 untuk role admin.

Background: Eating disorders (ED) are severe psychiatric conditions, characterized by decreased quality of life and high mortality. However, only a minority of patients with ED seek care and very few receive treatment. Internet-delivered cognitive behavioral therapy (ICBT) has the potential to increase access to evidence-based treatments. Aims: The aims of the present study were to (1) develop and evaluate the usability of an Internet-delivered guided self-help treatment based on Enhanced Cognitive Behavioral Therapy (ICBT-E) for patients with full or subthreshold bulimia nervosa (BN) or binge eating disorder (BED) with a user centered design process, and (2) to evaluate its feasibility and preliminary outcome in a clinical environment. Method: The study was undertaken in two stages. In Stage I, a user-centered design approach was applied with iterative phases of prototype development and evaluation. Participants were eight clinicians and 30 individuals with current or previous history of ED. In Stage II, 41 patients with full or subthreshold BN or BED were recruited to a single-group open trial to evaluate the feasibility and preliminary outcome of ICBT-E. Primary outcome variables were diagnostic status and self-rated ED symptoms. Results: The user-centered design process was instrumental in the development of the ICBT-E, by contributing to improvements of the program and to the content being adapted to the needs and preferences of end-users. The overall usability of the program was found to be good. ICBT-E targets key maintaining factors in ED by introducing healthy eating patterns and addressing over-evaluation of weight and shape. The results indicate that ICBT-E, delivered in a clinical setting, is a feasible and promising treatment for full or subthreshold BN or BED, with a high level of acceptability observed and treatment completion of 73.2 %. Participation in ICBT-E was associated with significant symptom reductions in core ED symptomology, functional impairment as well as depressive symptoms, and the results were maintained at the 3-month follow-up. Conclusions: ICBT-E was developed with end-users' preferences in mind, in accordance with the identified recommendations, and the program was perceived as usable by end-users. The study demonstrated the potential of ICBT-E, which marks a step forward in the effort to make powerful, empirically supported psychological interventions targeting ED more widely available and accessible.

The TravelAja application is mobile commerce that aims to serve online travel booking services. This application has a basket feature that other mobile commerce competitors do not have. This cart feature makes the user's habits in using mobile commerce applications different and makes it easier for users to find out the entire item to be paid for. In addition, this feature can also assist users in making payments simultaneously for several orders. However, the user interface on the TravelAja application is still not good, and improvements are needed so that users will feel comfortable when using the application. The application needs to be analyzed first to find the problem. This is done to improve the user interface of the TravelAja application. This study uses the User Centered Design (UCD) method because this method places the user at the core of the whole process. This method begins with interviews with several respondents who usually use travel applications and have tried the TravelAja application to find out user problems. After the interview, the user is asked to assess the application's usability using the System Usability Scale (SUS). Furthermore, the repair process is carried out, and a prototype is obtained, which is then evaluated. Based on the evaluation results, the results of SUS were obtained with a grade of A+. It can be concluded that the prototype is excellent. [ABSTRACT FROM AUTHOR]

Vibratory stimulation may improve post-stroke symptoms such as spasticity; however, current studies are limited by the large, clinic-based apparatus used to apply this stimulation. A wearable device could provide vibratory stimulation in a mobile form, enabling further study of this technique. An initial device, the vibrotactile stimulation (VTS) Glove, was deployed in an eight-week clinical study in which sixteen individuals with stroke used the device for several hours daily. Participants reported wearing the glove during activities such as church, social events, and dining out. However, 69% of participants struggled to extend or insert their fingers to don the device. In a follow-up study, eight individuals with stroke evaluated new VTS device prototypes in a three-round iterative design study with the aims of creating the next generation of VTS devices and understanding features that influence interaction with a wearable device by individuals with impaired upper-limb function. Interviews and interaction tasks were used to define actionable design revisions between each round of evaluation. Our analysis identified six new themes from participants regarding device designs: hand supination is challenging, separate finger attachments inhibit fit and use, fingers may be flexed or open, fabric coverage impacts comfort, a reduced concern for social comfort, and the affected hand is infrequently used. Straps that wrap around the arm and fixtures on the anterior arm were other challenging features. We discuss potential accommodations for these challenges, as well as social comfort. New VTS device designs are presented and were donned in an average time of 48 seconds. [ABSTRACT FROM AUTHOR]

From automated customer support to virtual assistants, conversational agents have transformed everyday interactions, yet despite phenomenal progress, no agent exists for programming tasks. To understand the design space of such an agent, we prototyped PairBuddy--an interactive pair programming partner--based on research from conversational agents, software engineering, education, human-robot interactions, psychology, and artificial intelligence. We iterated PairBuddy's design using a series of Wizard-of-Oz studies. Our pilot study of six programmers showed promising results and provided insights toward PairBuddy's interface design. Our second study of 14 programmers was positively praised across all skill levels. PairBuddy's active application of soft skills--adaptability, motivation, and social presence--as a navigator increased participants' confidence and trust, while its technical skills--code contributions, just-in-time feedback, and creativity support--as a driver helped participants realize their own solutions. PairBuddy takes the first step towards an Alexa-like programming partner. [ABSTRACT FROM AUTHOR]

Background: Intervention development is a critical stage. However, evidence indicates that the substandard reporting of intervention details is widespread. Objective: This study aimed to provide an overview of the guiding frameworks, methodology, and stages for the design and construction of a new complex intervention--the Phone Pal. Methods: The intervention development process followed the Medical Research Council framework for developing complex interventions as well as the person-based approach. The intervention was developed following the evidence synthesis of a literature review, a focus group study, and a survey after consultation and input from advisory groups with a range of stakeholders, including patients, volunteers, clinicians, and academics. Results: The developed logic model outlines the contextual factors, intervention, mechanisms of change, and short- and long-term outcomes. The operationalized intervention required matching 1 patient with 1 volunteer to communicate with each other through a smartphone via SMS text messages, WhatsApp messages or email, and audio or video calls. Each participant was encouraged to communicate with their match at least once per week for a 12-week period using informal conversation. Conclusions: The systematic process and theoretically sound strategy through which this intervention was developed can provide insights to future researchers on the reality of developing and preparing the operationalization of a digital intervention using multiple components. [ABSTRACT FROM AUTHOR]

Background: Low- and middle-income countries face difficulties in providing adequate health care. One of the reasons is a shortage of qualified health workers. Diagnostic decision support systems are designed to aid clinicians in their work and have the potential to mitigate pressure on health care systems. Objective: The Artificial Intelligence-Based Assessment of Health Symptoms in Tanzania (AFYA) study will evaluate the potential of an English-language artificial intelligence-based prototype diagnostic decision support system for mid-level health care practitioners in a low- or middle-income setting. Methods: This is an observational, prospective clinical study conducted in a busy Tanzanian district hospital. In addition to usual care visits, study participants will consult a mid-level health care practitioner, who will use a prototype diagnostic decision support system, and a study physician. The accuracy and comprehensiveness of the differential diagnosis provided by the diagnostic decision support system will be evaluated against a gold-standard differential diagnosis provided by an expert panel. Results: Patient recruitment started in October 2021. Participants were recruited directly in the waiting room of the outpatient clinic at the hospital. Data collection will conclude in May 2022. Data analysis is planned to be finished by the end of June 2022. The results will be published in a peer-reviewed journal. Conclusions: Most diagnostic decision support systems have been developed and evaluated in high-income countries, but there is great potential for these systems to improve the delivery of health care in low- and middle-income countries. The findings of this real-patient study will provide insights based on the performance and usability of a prototype diagnostic decision support system in low- or middle-income countries. [ABSTRACT FROM AUTHOR]

Many individuals with mild cognitive impairment (MCI) struggle with the decision to cease driving prematurely due to cognitive deficiencies in processing speed, memory, attention, judgment, or visuospatial skills. Highly automated vehicles (AVs) can be used as assistive technologies for individuals with MCI, performing all driving tasks for them, and extending their safe and independent mobility. However, use of highly AVs introduces a different set of challenges than manual driving. These challenges rely more heavily on memory and decision-making abilities of its users. Therefore, the objective of this study was to investigate the barriers that individuals with MCI face when interacting with highly AVs to support the design of in-vehicle interfaces that will help users with non-driving related travel tasks. Specifically, we aimed to design a system for providing reminders and other guidance to individuals with MCI during solo trips in personally owned or private AVs. To achieve this goal, we conducted individual interviews with experts in driving rehabilitation, rehabilitation professionals, and academics with a focus on assistive technologies, rehabilitation sciences, engineering, and inclusive design (N = 7). The thematic analysis of the data from these subject matter experts highlighted the necessity for reminders, defined as system-initiated prompts that assist individuals with remembering or acknowledging a specific piece of information, and resulted in a set of user needs. We then created a set of prototype interfaces based on these user needs that help individuals with MCI complete their trips by providing reminders of important trip related information. The reminders system was designed to be displayed on a central dashboard display placed in front of the passenger’s seat and present important information that address the users’ difficulties with prospective memory, remembering and understanding the features of the highly AV, and understanding the current trip status. This study serves as an initial investigation into ensuring that the experience of using highly AVs is inclusive and can support the needs of individuals with MCI. The designed interactions proposed by the reminders system can serve as a platform for future in-vehicle interfaces.

Copyright of Actas de Diseño is the property of Facultad de Diseno y Comunicacion, Fundacion Universidad de Palermo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Automatic systems that can monitor the usage profile of vehicles are of particular interest in shared fleets because similar vehicles might be subject to radically different usage modes according to individual driving styles and trip demands. Moreover, such systems must be as vehicle independent as possible so as to be widely applicable without specific training phases. [ABSTRACT FROM AUTHOR]

Problem solving in Industry 4.0 often requires collaboration among remote team members, which face increased complexity on their daily tasks and require mechanisms with adaptive capabilities to share and combine knowledge. Augmented Reality (AR) is one of the most promising solutions, allowing taking advantage from seamless integration of virtual and real-world objects, which can be used to provide a shared understanding of the task and context. In this regard, most research works, so far, have been devoted to explore and evolve the necessary technology. However, it is now important to revisit the subject of remote collaboration in relation with AR to understand how much of the collaborative effort can already be supported and identify gaps that should inform further research. In line with this mindset, we adopted a user-centered approach with partners from the industry sector, including participatory design and a focus group with domain experts to probe how AR could provide solutions to support their collaborative efforts. We focused on using tangible artifacts in the form of storyboards to create a shared understanding with target users in remote collaboration. Afterwards, we identify a set of requirements, which we materialize through the design and creation of a collaborative prototype based on sharing of enhanced AR annotations. Finally, we present and discuss the results from a case study on a maintenance context, which provides interesting insights that can be applied to other remote settings, thus facilitating the digitization of the industry sector. [ABSTRACT FROM AUTHOR]

Regeneration of existing buildings and abandoned areas is a governmental and European key objective. This research focuses on Poveglia: an abandoned island in the Venetian lagoon, Italy. The underpinning idea concerns the upgrade of Poveglia to a zero energy Cognitive University Campus, connected to other educational institutions in the lagoon. The vision aims at reusing abandoned islands combining architecture, learning environments and digital networks, to demonstrate the potential of new technologies for the transformation of abandoned areas. The case study demonstrates the effectiveness of employing improved and revised systems and tools, developed in eLUX lab at the University of Brescia, for the regeneration of the island. The inclusion of the island in a smart campus network results in triggering positive synergies both enhancing energy efficiency and the learning environment. A further development concerns the setup of strategies for historical preservation, energy efficiency and renewable energy production.

Designing an innovation strategy in a world of rapid technological change has become increasingly challenging. Some companies are finding that anchoring technology choices in deeper understanding of the value users seek allows them to find a better balance among feasibility, viability, and desirability of potential solutions, and thus create more successful user outcomes. They do so by involving designers earlier in the roadmap development to guide product and technology selection, toward a future vision based on user value and aspirations. In this article, we extend two streams of prior research on technology roadmapping (TRM) and design roadmapping (DRM). First, we identify and compare technology and DRM approaches and their distinct strategic emphases: Technology selection and user value, respectively. Second, we compare two cases of DRM deployment in corporations: Siemens and Air France-KLM. The intent is to provide an in-depth understanding of why and how DRM complements TRM and how DRM facilitates making tradeoffs among strategic goals to more comprehensively address the feasibility, viability, and desirability of new product and service designs. We find that DRM embeds a deep understanding of current and future user needs, linking user-centered design and technology selection to strategy in practice. [ABSTRACT FROM AUTHOR]

Copyright of Techno.com is the property of Universitas Dian Nuswantoro, Fakultas Ilmu Komputer and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article investigates how managers of firms awarded for their design excellence build organizational‐level design‐related dynamic capabilities by selecting designers with specific individual capabilities and managing how and the extent to which users of the firms' products are actively involved in design activities. The following two types of dynamic capabilities were studied: user‐centered design (UCD) and meaning innovation (MI). Data from a survey of managers of 106 Italian firms recognized for their products' "design excellence" during the 2011–2016 period were analyzed using a structural equation model (PLS‐SEM). The results suggest that managers seeking to build dynamic UCD capabilities prefer designers with holistic thinking capabilities over those with ideation and envisioning capabilities and value user involvement throughout the design process. In contrast, managers seeking to build dynamic MI capabilities search for designers with holistic thinking and envisioning capabilities and avoid ideation capabilities. They also consider the value of involving users in the design process to be limited. This study is among the first to present the results of an empirical investigation of the microfoundations of dynamic design capabilities. Limitations of the research and prospects for future work are discussed. In particular, our findings point to the need for additional studies that further specify the routines and associated competencies that managers responsible for design employ to attract, nurture, integrate and exploit the micro‐level capabilities required for UCD and MI. Given that some of these microfoundations were found to be differentially important, unimportant, or even detrimental to the development of either UCD or MI, an important remaining question is the extent to which, and how, a single firm can accommodate and effectively exploit both of these dynamic design capabilities. [ABSTRACT FROM AUTHOR]

Copyright of HMD: Praxis der Wirtschaftsinformatik is the property of Springer Nature and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The advantage use of information technology is not only limited to individuals, but also organizations, especially government organizations. In 2003 the Indonesian government issued Presidential Instruction No. 3/2003 concerning national policies and strategies for e-government development. Based on this, a usability analysis is performed on the Daily Evaluation System (DES) application with the Customer Satisfaction Index (CSI) method and the Potential Gain Customer Value (PGCV) method. The User Centered Design (UCD) is used as an indicator of the questionnaire and the results are analyzed using the CSI and PGCV methods. The results of CSI analysis of the satisfaction level showed the value of 70.95% for female respondents, while it is 70.84% for male respondents. The value of the level of satisfaction is equal to 67.42% for respondents aged 20-30 years, 72.07% for respondents aged 31-40 years, and 73.87% for respondents aged 41-60 years. The level of satisfaction for respondents in structural positions is 72.65% while for respondents in functional positions is 69.73%. Based on the ten UCD indicators, the highest percentage of satisfaction is the consistency indicator which is 77.82% and the lowest is the assistance and documentation indicator which is 63.00%. Based on the results of the PGCV analysis, it is showed that 11 attributes are needed to be the priority for improvement.