The potentially bis-terdentate diamide ligand N,N′-bis[2-(2-pyridyl)ethyl]pyrazine-2,3-dicarboxamide (H2LEt) was structurally characterised. Potentiometric titrations revealed rather low pKa values for the deprotonation of the first amide group of H2LEt (14.2) and N,N′-bis(2-pyridylmethyl)pyrazine-2,3-dicarboxamide (H2LMe, 13.1). Two tetranuclear copper(ii) square complexes of H2LEt with a paddle-wheel appearance, in which each ligand strand acts as a linear N3–NO hybrid terdentate–bidentate chelate, have been isolated and structurally characterised. Complex [CuII4(H2LEt)2(HLEt)2](BF4)6·3MeCN·0.5H2O (3·3MeCN·0.5H2O), with two nondeprotonated zwitterionic ligand strands and two monodeprotonated ligand strands, is formed in the 1 : 1 reaction of H2LEt and Cu(BF4)2·4H2O. It has a polymeric chain structure of tetranuclear subunits connected by N–H⋯N hydrogen bonds. The same reaction carried out with one equivalent of base gives the related compound [CuII4(HLEt)4](BF4)4 (4), with all four ligand strands monodeprotonated. It consists of isolated tetranuclear units. In both 3·3MeCN·0.5 H2O and 4 the copper(ii) ions are in five-coordinate N4O environments but the degree of trigonality (τ) differs [3·3MeCN·0.5H2O 0.14 ≤τ≤ 0.26; 4τ = 0.45]. Under the same reaction conditions as for 4 but using Ni(BF4)2·6H2O a tetranuclear [2 × 2] grid-type complex, [NiII4(HLEt)4](BF4)·10H2O (5·10H2O), is formed. The structure determination showed that the nickel(ii) ions have N6 distorted octahedral coordination spheres and all four ligand strands are monodeprotonated and act as N3–N3 bis-terdentate chelates. Magnetic susceptibility data show that the complexes 3·4H2O, 4 and 5·10H2O exhibit very weak antiferromagnetic spin coupling. The energies and multiplicities of the spin states of 3·4H2O and 4 were determined from the temperature dependence of the magnetic susceptibility and indicate that a singlet state is lowest and the quintet state highest. This is consistent with the X-band EPR spectra of polycrystalline powders of 3·4H2O and 4, measured down to 2.3 K, where the resonances observed at the lowest temperature are due to a triplet state. The g-values of the individual ions of 4 are consistent with the expected dx2−y2 ground state for five-coordinate copper(ii) in an approximately square pyramidal configuration. [ABSTRACT FROM AUTHOR]