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Readers of this journal will need no convincing that nursing makes a difference in society. When nurses are trained and educated to meet the population's needs, their knowledge, skill, compassion and expert care result in transformational care that contributes to desired outcomes. [ABSTRACT FROM AUTHOR]

Objective: The PARENTS 1 study (Parents' Active Role and ENgagement in The review of their Stillbirth/perinatal death) found that parents would endorse the opportunity to give feedback into the perinatal mortality review (PNMR) process. In subsequent focus groups, healthcare professionals were positive about parental engagement, although they considered that there may be significant challenges. The objective of this study was to develop core principles and recommendations for parental engagement in PNMR in the UK.Methods: A two-round Delphi technique was followed to reach consensus on core principles for parental engagement in the PNMR process; Round 1 included a national consensus workshop and Round 2 an online questionnaire. The consensus meeting was attended by a national panel of stakeholders (clinical and academic experts, parent advocates, managers and commissioners) in stillbirth and neonatal and bereavement care. To develop recommendations for parental engagement, participants discussed four key areas comprising: communication with parents, including receiving feedback; the format of the PNMR meeting; the parental engagement pathway; and challenging aspects of engaging with parents in reviews. Content analysis was conducted to generate recommendations from the meeting for a subsequent anonymous web-based survey. Attendees of the consensus workshop and members of the PARENTS 2 Project Advisory Board were asked to rank recommendations using a 9-point Likert scale from 1 (not important) to 9 (critically important). It had been agreed a priori, in compliance with established Grading of Recommendations, Assessment, Development and Evaluation (GRADE) criteria, that 'consensus' would be achieved if over 70% of participants scored the principle as 'critical' (score of 7-9) and fewer than 15% scored the principle as 'not important' (score of 1-3). Principles for which consensus was achieved were included in the core recommendations.Results: Of the 29 invited stakeholders, 22 participated in the consensus meeting and 25 (86% response rate) in the subsequent online questionnaire in June 2017. Consensus was agreed on 12 core principles. Of the 25 participants, 96% agreed that a face-to-face explanation of the PNMR process was of critical importance, 72% considered that parents should be offered the opportunity to nominate a suitable advocate, 92% believed that responses to parents' comments should be formally documented, 96% indicated that it was vital for action plans to be translated into lessons learnt and that this process should be monitored, and 100% of stakeholders voted that a plain-English summary should be produced for the parents following the meeting. There was good agreement on a further seven principles.Conclusions: Key national stakeholders were unanimously supportive of parental engagement in the PNMR process and agreed on core principles to make this process feasible, meaningful and robust. A 6-month pilot of parental engagement in the PNMR process (PARENTS 2 study) in two UK units took place after the consensus on core principles. In collaboration with the National Perinatal Epidemiology Unit, the findings will inform the national standardized PNMR tool. © 2018 The Authors. Ultrasound in Obstetrics & Gynecology published by John Wiley & Sons Ltd on behalf of the International Society of Ultrasound in Obstetrics and Gynecology. [ABSTRACT FROM AUTHOR]

Aim To examine the role of members of the NHS England Youth Forum (NHSEYF) and the strategies used to influence health service provision for children and young people. Method An evaluative mixed-methods study was commissioned by NHS England and undertaken by the University of Hertfordshire between July 2015 and September 2016. Data collection comprised activity logs, a form of questionnaire, and semi-structured interviews. Findings The analysis of the activity logs revealed that the young people were undertaking a wide range of activities across England. Seven themes emerged from the interviews: the young people; motivation; commitment; community (the local area as well as a community spirit); knowledge experts; youth workers; and funding. In summary, the members of the NHSEYF were committed to their role and their work was having a positive effect on health service provision. Conclusion The NHSEYF has developed rapidly and successfully. It is enabling the voice of young people to be heard. [ABSTRACT FROM AUTHOR]

Why do so many people all over the world, so often, react to completely worthless scam offers? In two questionnaire studies, one of which included the distribution of an experimentally manipulated simulated scam, we investigated differences between respondents who did and did not report past compliance with scams. We found that the principal differences were in their response to very high-value incentives, in the extent to which they reacted with positive emotions to the thought of winning a large prize, in their reliance on signs of official authority, and in their self-confidence. The first two of these can be regarded as forms of visceral processing. Some of these differences suggested a dispositional difference between victims and non-victims. [ABSTRACT FROM AUTHOR]

The author reflects on the importance of the first 2-hour community crisis response service in preventing unnecessary hospital admissions of Covid-19 patients in Great Britain by citing the case of a 78-year-old patient who was responded by a service team due to fall and suspected chest infection. Topics include a study by the Mid and South Essex Health Care Partnership showing that the service could have prevented up to 9% of acute admissions and the country's national waiting time standard.

The article focuses on two 2014 reports from the British charity Contact a Family that are designed to raise awareness about the experiences of British parents with disabled children and provide information on how they can better engage with health care services. In the article the author offers opinions on several points raised in the reports and on the organization the Association of Chief Children's Nurses and a national disabled children's campaign in Great Britain called Every Disabled Child Matters.

The article reports on The Fifteen Steps Challenge: Quality From a Patient’s Perspective, a series of tool kits that form resources available for the productive care work stream for the organization National Health Service England and was developed by the National Health Service Institute for Innovation and Improvement. In the article the author offers his opinions on the challenge and the role that it plays in medical care service evaluations within the National Health Service.

The article focuses on Great Britain's NHS (National Health Service) Institute for Innovation and Improvement (NHS III) and NHS III's strategy for teaching children and young people about the appropriate use of emergency services. The article notes the NHS III's school-based initiative's lesson plan and the results of pilot testing. It also notes domestic and international law related to children's health.

The article discusses the importance for nurses and staff to listen to feedback about the care they provide and discuss services with patients for improvement of care outcomes, focusing on the experience of patients and carers and ensuring treatment of people with compassion, dignity and respect. Topics discussed include Patient Experience in Adult Hational Health Service (NHS) Services (National Institute for Health and Care Excellence (NICE) 2012), patient experience, and revalidation.

The article discusses The Always Event programme developed by Picker Institute and Institute of Health Care Improvement in the U.S. , for improvement of care experiences through listening and learning from patients' stories when things go wrong as when things go right. Always Event activities discussed include always introducing one's self and one's role, good experiences of children written on cut-out tops and areas for improvement on pairs of pants, and always asking what matters to them.

Aim To use qualitative data collection approaches to enhance insight and understanding of the NHS England Youth Forum, including its role, value and potential effects. Method A qualitative evaluation research approach was used. Two focus groups were conducted: one with five young people from the NHS England Youth Forum and another with five members of the Adult Reference Group that supports the forum's work. Individual semi-structured interviews were undertaken with four employees of NHS England and the British Youth Council who had a central role in the development and implementation of the forum. Findings The members of the NHS England Youth Forum were participating in an extensive range of activities, and their work is having a direct and positive influence on the provision of healthcare services. The day-to-day management of the forum, in terms of personnel, time and commitment, should be acknowledged. Conclusion Young people are not only highly capable of participating in decision making related to healthcare, but also want to be involved and value the opportunity.