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With the growing global energy demand and limited production of conventional crude oil, the extraction of unconventional heavy and extra-heavy oil is receiving unprecedented attention. China is the fourth largest producer of heavy oil. High viscosity and complex formation environments increase the difficulty of exploiting heavy oil. To alleviate the economic cost and environmental pollution pressure brought by heavy oil production, China has achieved significant advancement in the innovation of heavy oil recovery, including accelerating the transformation of thermal technology to non-thermal technology and the use of new energy technology to achieve the goal of low-carbon economy and green environmental protection. Based on the background of heavy oil in China, this paper recharacterizes the high-viscosity mechanism of heavy oil. From different aspects, including basic principles, main characteristics, applicability, limitations, and challenges, this paper comprehensively reviews existing heavy oil recovery technologies, including thermal recovery, in-situ upgrading, cold recovery, and new energy technologies. Currently, in China, the main target of heavy oil recovery is achieving the "carbon peaking and carbon neutrality" goals, which can be described as low energy consumption, low emission, and low pollution. To facilitate the low-carbon transition in the extraction of heavy/extra-heavy oil and attain environmental sustainability goals, it is essential to increase the proportion of non-thermal factors in thermal recovery technologies, develop efficient in-situ catalysts, adopt clean cold extraction techniques, and advance the development of new energy technologies. [ABSTRACT FROM AUTHOR]