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In a highly competitive industry, it has been a best practice that dynamic capabilities guide technology firms to cope with challenging situations. Meanwhile, knowledge creation enables the firm to condition the success and continuity of innovations, entrepreneurial orientation to support companies in winning the competition, and gamification to engage employees in a collaborative way towards better firm performance. This study examines how technology companies can improve their performance using gamification, knowledge creation, and entrepreneurial orientation. To test the proposed model, we collected data using a questionnaire survey of 124 technology companies in Indonesia. The theoretical model used structural equation modeling (SEM) with SmartPLS 3. The results show that all constructs have a direct and positive relationship, except for the direct relationship between gamification and firm performance. Thus, entrepreneurial orientation and knowledge creation are essential components of technology companies that mediate the effect of gamification on firm performance. This study provides a theoretical and empirical basis for the antecedents of technological firm performance. [ABSTRACT FROM AUTHOR]

Knowledge transfer in software development teams allows their members' non-externalized knowledge to be collected, to form the organizational knowledge from a repository and share it among them. During this process, difficulties may arise in making this knowledge available, which may be associated with the lack of collaboration and motivation of the team, as well as poor communication and little support from the organization. Given these difficulties, the GamifiK strategy, supported by gamification, was proposed to foster collaboration in the transfer of knowledge in software development teams. This paper used an empirical research approach with a quasi-experimental design in an academic context to evaluate the collaboration of agile team members in sharing their knowledge and contributing to knowledge transfer. A statistically significant increase in team productivity was perceived, reflected in the ability to perform more user stories per sprint and complete incidents in less time. GamifiK is a promising strategy for fostering collaborative knowledge transfer across software development teams. [ABSTRACT FROM AUTHOR]

For organisations utilising big data platforms, knowledge sharing helps spread contextualised information of data, increases efficiencies and reduces the cost of lost knowledge when employees leave. Query-Driven Knowledge Sharing Systems (QKSS) partially automate knowledge sharing in analytics teams by building context into data, enabling the reuse of complex queries. Although QKSS can improve knowledge sharing, encouraging reuse behaviour is a significant issue for adoption. This paper analyses the applicability of gamification for improving knowledge reuse in QKSS. In collaboration with a Sydney-based data analytics firm, we recruited professional data analysts to participate in an experiment. The recruited analysts were asked to complete Structured Query Language tasks using either the firm's QKSS platform or a gamified version which included a small number of gamified elements designed to increase the likelihood of query reuse. The results demonstrate the positive impact of gamification on query reuse and the efficiency of tasks. [ABSTRACT FROM AUTHOR]

This paper presents the development of a gamification-based mobile app to support the implementation of an ISO 55000 asset management system in Codensa. The Energy Assets mobile app, proposed as a strategy to introduce the concepts of the ISO 55000 asset management systems and the CREG 015 resolution, which gives the mandate for the implementation of the standard, is shown. The methodology, from which the eight (8) levels of the game were designed, is presented, and the basic concepts of asset management systems, the life cycle of an asset, and the general provisions of CREG resolution 015 are discussed. For the development of the different questions included in each level, multiple strategies were applied, such as single selection, multiple selection, association of concepts, and completing definitions. Finally, gamification as a digital strategy to support Codensa's ISO 55000 certification objective, and in general to involve its collaborators in projects of general interest, is highlighted. [ABSTRACT FROM AUTHOR]

Background. Knowledge sharing among the members of an organization is crucial for enhancing the organization's performance. However, knowing how to motivate and direct members to effectively and efficiently share their relevant private knowledge concerning the organization's activities is not entirely a straightforward matter. Aim. This study aims to propose a gamified approach not only for motivating truthful sharing and collective evaluation of knowledge among the members of an organization but also for properly directing those actions so as to maximize the usefulness of the shared knowledge. A case study is also conducted to understand how the proposed approach works in a live business scenario. Method. A prediction market game on a binary event on whether the specified activity will be completed successfully is devised. The game utilizes an original comment aggregation and evaluation system through which relevant knowledge can be shared verbally and evaluated collectively by the players themselves. Players' behavior is driven toward a desirable direction with the associated incentive framework realized by three game scores. Results. The proposed gamified approach was implemented as a web application and verified with a laboratory experiment. The game was also played by four participants who deliberated on an actual sales proposal in a real company. It was observed that the various valuable knowledge elements that were successfully collected from the participants could be utilized for refining the sales proposal. Conclusions. The game induced motivation through gamification, and some of the designed game scores worked in directing the players' behavior as desired. The players learned from others' comments, which brought about a snowball effect and enriched collective knowledge. Future research directions include how to transform this knowledge into an easy-to-comprehend representation. [ABSTRACT FROM AUTHOR]

Overexploitation is at the centre of an accelerating trajectory that is undermining the long-term ability of our planet to sustain human life. Therefore, the future of humans does not rely on generating new knowledge, but rather on integrating, disseminating and implementing knowledge we already have. Models are one tool for this: by synthesising and representing what we know, models can be useful in answering questions about what should be done. One approach is to create a game in conjunction with a model in a participatory setting. Integrating theory and critical reflection from field experience, I argue that, to be useful, this type of model/game must work as a 'viable metaphor'. This means making the model recognisable, playable and suitable for its intended audience and socio-ecological setting. This paper describes how to apply these three principles to create a gamified model, using the example of 'ReefGame', which has now been played with around 500 fisheries stakeholders in the Philippines. Focusing on small-scale fishers, ReefGame facilitates discussions and raises awareness about overfishing, alternative livelihoods, marine protected areas and coral reef ecology. Following a principles-based 'viable metaphor' design process enabled creating a game/model that contributed to both learning and engagement. [ABSTRACT FROM AUTHOR]

• Gamification can empower and cater to a specific type of knowledge workers. • Transaction model of knowledge work becomes more collaborative with gamification. • Enacted information model of knowledge work becomes more creative with gamification. • Gamification can provide more autonomy and flexibility to knowledge workers. • Gamification can help to reveal new knowledge worker roles. The increasingly popular trend of gamification has proved powerful in many areas, such as education and marketing, and has started making its way to the corporate environment. This exploratory study is focused on a particular part of corporate applications – using gamification to empower knowledge workers and to help them to interact with each other. Based on a review of the extant literature and an exploratory case study, we conceptualise different ways in which gamification supports knowledge workers and influences the dynamics of their interactions. The case study we present is that of online retailer Zappos who have been pioneers in this field. This paper is intended as the beginning of a journey towards utilising gamification in various aspects of knowledge work. Through studying the Zappos case, we draw out key learning points that can be used by other organisations in their journey to use gamification to empower knowledge workers. The paper also identifies areas for further research relevant to expert and intelligent systems, including the potential for synergies between gamification and intelligent systems, and the use of gamification in intelligent systems implementation. [ABSTRACT FROM AUTHOR]