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This paper aims to explore the determinants of social sustainability in the supply chain (SSSC) of the company and examine the role of strategic information systems development as moderating variables in the relationship of SSSC and firm performance. The research setting used a sample of small and medium sized companies of “Batik Tulis” in Bantul Regency, using a sample of 106 SMEs of natural color batik. Testing the hypothesis in this study using hierarchical regression analysis techniques. The results of the study proved that determinant variables such as environmental uncertainty, regulation of environmentally friendly proved to have a significant effect on SSSC, while interdependency determinant variables consisting of three dimensions namely interdependency task, interdependency goal and interdependency reward identified that the three dimensions had no significant effect on SSSC. While the influence of SSSC on firm performance proved to have a significant effect, also the ability of the strategic information system development variable to prove significant was able to strengthen SSSC's influence on firm performance. The results of this study have a theoretical contribution to the development of institutional theory and dynamic capability theory because the research is able to produce business modeling that essential role of strategic information systems development as a strategic effort of SMEs in order to increase the influence of SSSC capability. More specifically, the results of the study provide empirical evidence about the concept of social sustainability in supply chain (SSSC) in order to develop a new theory of Sustainability Supply Chain Management. Keywords: Social Sustainability in Supply Chain (SSSC); Determinants of SSSC; Firm Performance; strategic information system; Hierarchal Moderation Regression

As an old educational institution, SMK Ma'arif NU 1 Ajibarang is growing rapidly, however it has not implemented Information Systems and Information Technology optimally in its business processes and does not yet have an Information Systems strategic planning portfolio. This is deemed necessary in making a strategic information system, in order to provide superiority in business competition. Information system strategic planning is one of the keys in implementing information systems and information technology in business activities. Strategic planning in this study uses themethod Ward and Peppard to compile an information system strategic plan at SMK Ma'aif NU 1 Ajibarang and AHP to determine the application roadmap. The results of this analysis define the information system strategic planning company in the form of an information system business strategy, information system management strategy and information technology, information system strategy, information system recommendations, future applications and implementation plans.

Information systems are defined as systems that consist of a group of people, data records, and some manual and non-manual operations. These systems generally handle data and information related to each system, and it can also be defined as a set of elements that overlap with each other to collect, process, store and distribute information on a specific topic. Systematically, in order to support the organization, control it, and the analysis, and form a clear current and future vision of the topic in question. Information systems are a group of programs that are used to archive, manage and organize data, and process them with specific procedures established according to the workflow mechanism in the organization, in order to obtain the final outputs. It is noteworthy that information systems are completely different from information technology, as information systems use information technology techniques which were created to serve its based business.

As a foundation, At-Thoat school has a routine agenda every year, namely the Admission of New Students (ANS). Even though they have implemented by online, they have not been able to realize one day service. The speed and automation of ANS services greatly helps the acquisition of new students. Because competition for new students is competitive. In addition, the number of new students at At-Thoat has also greatly influenced the survival of the school. The solution offered in this study for this problem is to compile a strategic design for Information Systems (IS) and Information Technology (IT) using the Ward and Peppard method, which are design methods capable of producing IS / IT strategies that are in line with business strategies. The first stage in applying this method in this research is the analysis of current conditions, both the organization as a whole and the IS / IT aspect. The next stage is an analysis of IS / IT needs in the future. The final stage is the preparation of IS / IT strategic steps. To analyze each of these stages, analysis tools are needed, namely: SWOT, critical success factor. The implementation of the Ward and Peppard methods and their analytical tools were able to identify and recommend IS / IT needs at At-Thoat School for the next 5 years. However, the resulting recommendations must be adjusted to the priority scale, because of the various limitations faced.

Special education school is a school established by the government with a special concept for Children with Special Needs. In carrying out activities, there is an Administration section which is an important part of the process of activities at school, but there are obstacles, namely not being well systemed so that it creates difficulties in operating. In building a good system, it is necessary to have a Strategic Information System planning in advance, therefore this research was conducted. This research was conducted using the Ward and Peppard method and using the SWOT, Value Chain, and MCFarland Strategy analysis methods, with qualitative research methods, then providing output in the form of proposed applications to be considered in future application development in order to facilitate all activities in the administrative section of SLBN Nunumeu.

This article conducts a case study with a global logistics service value-added (GLSV) system using big data analytics (BDA), which is implemented in a machinery equipment manufacturing company to provide a multicategory product–service system (PSS) intended to enhance firm performance. Drawing on the product–service system (PSS) concept, application of big data analytics, and strategic information systems planning (SISP), the plan do check action (PDCA) concept is used to develop a research framework in order to achieve the target company's objectives through the use of a global logistics system. The current article considers a machinery and equipment company located in a developing country as the case study. Through the case study, it is ascertained how the case company develops a GLSV system with BDA applications that leads to achieving multicategory PSS applications. The results indicate that a successful multicategory PSS should consider customer demands in the system framework and construct innovative assisting functions to support customer requirements. The proposed model not only demonstrates that a firm's business models should apply big data to align product providers with multicategory product-and-service providers for the PSS in global supply chains but also proves that this approach will enhance competitive advantage.

This study aims to produce a strategic planning proposal for the IS / IT of non-franchise pharmacies to be able to compete with franchised pharmacies and to realize the vision, mission, and objectives of the pharmacy. This research was conducted using a mixed-method with a sequential explanatory design. Observation and interview methods are used to formulate the vision, mission, and objectives of the pharmacy. The data obtained is used as a basis for making objective factors in the form of Likert scale questions. The results of the questionnaire were analyzed for validity and reliability using Pearson's Product Moment and Cronbach's Alpha and showed the results of the r-count value of all the questions were positive and greater than the r-table (r-table>0.457) with a value of α = 0.980, which means the question items in the questionnaire valid and reliable. These questions are then described in the form of a decomposition diagram with the consideration of value chain analysis. The output of the decomposition diagram is used as data for analyzing the company's success factors (CSFs). Quantitative factor analysis was also carried out with the help of statistical applications using Bartlett's Test of Sphericity and the Keizer-Meyer-Olkin (KMO) test. As a result, the chi-square value is 279.591 and the MSA value is 0.738, so it can be concluded that the data has met the requirements for factoring. Based on the factor analysis, 7 (seven) components were also extracted which were then used to compile the application portfolio in the McFarlan quadrant. The Customer Relationship Manager (CRM) application and the Point of Sales (POS) application occupy a strategic position, while the Inventory Module, Finance Module, Sales Module occupy a high potential position.

Without information, you don’t have a problem. Without a problem, you can’t advocate for resources. Without resources to tackle the problem, it grows bigger. However, without information, who would know? There is a vicious cycle of limited STI surveillance and limited funding and responses, especially in resource-limited settings. Strengthened strategic information for STIs is needed to guide programming and service delivery, to rally political commitment and build a strong national investment case. National strategic information systems that incorporate STI case reporting, prevalence assessments, assessment of the etiologies of sexually transmitted infection syndromes, and monitoring for antimicrobial resistance to gonorrhoea are required. Countries with STI surveillance systems rely on STI case reporting to estimate national incidence. Routine screening, currently most feasible for syphilis, address prevalence monitoring of priority populations. Routine reporting and prevalence monitoring have limitations. STI reporting underestimates the burden of STIs as the majority are asymptomatic, limited access to care and challenges to collect verifiable data including limited diagnostics. Without diagnostics, it is difficult to count STI cases reliably. Periodic prevalence surveys using standard methods, increase confidence in trends by validating routine data with population denominators. Specific studies including prevalence studies nested within DHS, biobehavioural surveys among key populations, a meta-analysis of STI data from other sources can enhance surveillance. Tools are available to support STI surveillance. Modelling tools including Spectrum STI and the congenital syphilis estimation tool are available for national-level analysis of incidence and prevalence trends. Prevalence survey tools for pregnant women and enhanced gonorrhoea antimicrobial resistance surveillance programme protocol are available. A review of reporting tools is underway. Striking the right balance of STI surveillance activities requires resources, building reporting systems and strengthening capacity at the national level to conduct and improve routine surveillance, while simultaneously investing in prevalence surveys and special studies.

The article deals with the structure of the modern information technology system used in the tourism industry. It is emphasized that the use of information technology in each separate segment of the tourism industry, such as hotels, ticket reservations, the creation of specialized tourist products, is interlinked with all others. The purpose of the article is to reveal the peculiarities of the using of modern information technologies in the tourism industry. It was established that the introduction of information technology in the tourism industry took place in four stages, from the creation of data, through the direct development of information technologies , the development of strategic information systems and the integration of individual IT components in a network of different levels, from local to global. It is revealed that the majority of tourist enterprises use both standard and special software in their activity. For tourism enterprises to carry out marketing activities successfully, the information market offers technologies aimed at the process of automating the accumulation of survey results, planning and developing a marketing strategy. One of the most important elements in the tourism industry is computer reservation systems, which eventually integrated into global booking systems. These systems provide not only transport services, but also hotel accommodation, cruise trips, location information, bus, rail and air connections, exchange rates, weather reports, etc., allowing one to reserve all major components of the tour. Tour operators use several classic approaches to building a reservation system. The features of the market of tourist services, the specific characteristics of the services themselves and the peculiarities of their perception by consumers determine the specifics of marketing in this area. The use of information technologies, in particular the Internet, enables businesspeople and marketers to explore new market opportunities for their travel services, to highlight and explore various market segments (geographic, demographic, professional, organizational, behavioural, etc.). Tracking relevant information can be used to predict the future development of consumer demand and identify new trends in the behaviour of existing and potential customers. The use of geoinformation systems opens up broad prospects for engineering justification and design of new tourist routes and recreational areas, the publication of thematic tourist maps and the creation of web atlases, etc. Thus, thanks to information technologies, a single tourist information space is created that allows all players in the tourist market to quickly receive real information.

Purpose The purpose of this paper is to identify the factors that managers have to take into consideration when they implement the strategic information systems planning (SISP) process to develop information systems (IS) in the logistics sector. Design/methodology/approach Data were collected using questionnaires to IS executives in Greek small- and medium-sized enterprises (SMEs) of the logistics sector. Factor analysis is performed on the detailed items of the SISP process constructs. Findings The results of this paper indicate that IS executives do not focus on defining goals, which will be used to improve the operations of the supply chain for the IS development. Both IS executives and managers from the logistics department of each organization should participate in the process of information technology (IT) strategy formulation and implementation. Executives from the logistics department of each organization should be aware of implementing environmental and organizational analysis with greater meticulousness, to identify IT opportunities and apply IT strategy with greater agility rather than now. Practical implications A strategic planning process for IS development in the logistics sector is required to achieve the consistently IS planning objectives. This is an important challenge for executives in SMEs who do not concentrate on implementing a strategic planning process for IS development. Originality/value This paper examines the factors that influence the strategic development of IS in the logistics sector and improve the effectiveness of decision-making regarding the supply chain’s operation.

Blockchain, the technology underlying bitcoin, is an emerging financial technology (FinTech) that is poised to have strategic impacts on organizations. Because it is a new phenomenon, there are few studies on blockchain, and those studies have focused mainly on the technology’s potential impacts, whereas how to effectively implement it in an organization remains unknown. Our study intends to fill that gap. Using affordance-actualization (A-A) theory as the theoretical lens, we conducted a case study of blockchain implementation in an organization that has effectively implemented it. We identify three affordances of blockchain in the organization and a process model whereby these affordances are actualized. The process model extends A-A theory by adding an experimentation phase where blockchain’s use cases within the organization are identified, developed and tested through conceptual adaptation and constraint mitigation. Our study makes important theoretical contributions to the literature on A-A theory, blockchain, information technology (IT) implementation, and strategic information systems (SIS). Our study can also help IT practitioners to implement blockchain effectively and extract value from their investment.

The formulation and implementation of a digital transformation strategy (DTS) has become a key concern for many pre-digital organizations across traditional industries, but how such a strategy can be developed remains an open question. We used interpretive in-depth case study research to study how a European financial services provider has formulated and implemented a DTS. By focusing on the underlying processes and strategizing activities, we show that digital strategy making not only represents a break with the conventions of upfront strategic information systems (IS) planning, but reveals a new extreme of emergent strategy making. Specifically, we conclude that a DTS is continuously in the making, with no foreseeable end. By building on theory from IS strategizing and strategy-as-practice literature, we theorize an integrated process/activity model that characterizes DTS formulation and implementation in pre-digital organizations. Our model shows that the crafting of a DTS is a highly dynamic process involving iterating between learning and doing.

In common with much contemporary discourse around big data, recent discussion of datafication in the Journal of Strategic Information Systems has focused on its effects on individuals, organisations and society. Generally missing from such analysis, however, is any consideration of data themselves. What is it that is having these effects? In this Viewpoint article I therefore present a critical analysis of a number of widely-held assumptions about data in general and big data in particular. Rather than being a referential, natural, foundational, objective and equal representation of the world, it will be argued, data are partial and contingent and are brought into being through situated practices of conceptualization, recording and use. Big data are also not as revolutionary voluminous, universal or exhaustive as they are often presented. Some initial implications of this reconceptualization of data are explored. A distinction is made between “data in principle” as they are recorded, and the “data in practice” as they are used. It is only the latter, typically a small and not necessarily representative subset of the former, that will contribute directly to the effects of datafication.

Informatization intensification of the modern economy stresses the importance to discuss the following group of issues: 1) the establishment of criteria and measurement of the effectiveness of the information system; 2) the definition of the information potential of the agent and the assessment of effective information action; 3) information security of the social and economic system. The purpose of the study is to analyze theoretically the functions of various types of information with the determination of the efficiency of information and the modes of economic systems information development. Economic agents are known to search for relevant information that is only a part of total information in the system to make efficient decisions. The action of an agent as well as the development of an economic system is generally characterised with an efficiency coefficient that assesses the opportunity to obtain relevant information. The research methodology is the classification method that allows us to highlight the properties of information, to introduce quantitative indicators for measuring these properties and using mathematical tools to determine possible relationships between them, building theoretical models of the dynamics of information development of economy. Using this approach the functions of information, namely, notification, accumulation, cumulative amplification within the framework of consideration of the informational interaction schemes “object-agent” and “agent-agent” have been determined. The criterion of information potential of the controlled system and the information efficiency coefficient have been introduced. The latter means the ratio of information security to the level of information completeness of the system. Using the analysis of the dynamics of the efficiency and the ratio of relevant and general information, the modes of information development of the controlled system have been determined; three options for the accumulation of information with the ability to quantify the effect that determines the development of the knowledge economy have been suggested. Standard, enhanced and storage accumulations have been shown in the framework of the “object-agent” information interaction model, formal parameters for their quantitative assessment have been introduced. We have proved that one of the goals of economic policy should be the insurance of the necessary regime of information development of the economy, that is aimed at solving problems in the field of information security due to the fact that the functions of information can be violated, i. e. performed with different results, which indicates the dysfunction of the information system and economic management. Such the approach will reduce the depth of dysfunctions of economic policy measures and the application of the information security loop proposed by the author will provide the tool for comparing the damage and benefits from possible information threats, which predetermines the practical application of the conducted theoretical analysis applied to different information modes. Sustainable development of the modern economy should consider the elimination of information threats especially in the context of overcoming opportunism in the form of deliberate distortions of information in order to obtain additional benefits. At the same time, the use of the information security loop for the development of economic policy measures will allow not only to diagnose the damage and benefits within the existing information processing regime, but also to identify the dynamics of the economic system development as a result of changes in the ratio of information benefits and costs. Keywords information, informatization of economy, information potential of economy, function of information, information development mode, information interaction models, information security of economy, combinatory principle, information security loop, dysfunction of information system, dysfunction of economic policy. References 1. Thomas H. Powerful knowledge, technology and education in the future-focused good society. Technology in Science, 2018, no. 52, pp. 54–59.2. Kianto A., Saenz J., Aramburu N. Knowledge-based human resource management, intellectual capital and innovation. Journal of Business Research, 2017, vol. 81, pp. 11–20.3. Shujahat M., Sousa M.J., Hussain S., Nawaz F., Wang M., Umer M. Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity. Journal of Business Research, 2019, vol. 94, pp. 442–450. doi: https://doi.org/10.1016/j.jbusres.2017.11.001.4. Liebowitz J. Successes and failures of knowledge management. 1st ed. Elsevier, Morgan Kaufmann Publ., 2016. 240 p. 5. Tarango J., Machin-Mastromatteo J. The role of information professionals in the knowledge economy. Skills, profile and a model for supporting scientific production and communication. 1st ed. Oxford, Chandos Publ., 2017. 148 p.6. Porrini P., Starbuck W.H. Information and knowledge, Organizational. In Book: International Encyclopedia of the Social and Behavioral Sciences (2nd ed.). 2015, pp. 72–76. doi: https://doi.org/10.1016/B978-0-08-097086-8.73074-1.7. Du K., Dai Y. The doctrine of the mean: Reference groups and public information systems development. The Journal of Strategic Information Systems, 2018, vol. 27, iss. 3, pp. 257–273.8. Cram W., Brohman M.K., Chan Y.E., Gallupe R.B. Information systems control alignment: Complementary and conflicting systems development controls. Information and Management, 2016, vol. 53, iss. 2, pp. 183–196.9. Al-Emran M., Mezhuyev V., Kamaludin A., Shaalan K. The impact of knowledge management processes on information systems: A systematic review. International Journal of Information Management, 2018, no. 43, pp. 173–187.10. Costa E., Soares A.L, Pinho de Sousa J. Information, knowledge and collaboration management in the internationalisation of SMEs: A systematic literature review. International Journal of Information Management, 2016, vol. 36, no. 4, pp. 557–569.11. Hilbert M. Formal definitions of information and knowledge and their role in growth through structural change. Structural Change and Economic Dynamics, 2016, vol. 38, pp. 69–82.12. Temel T., Karimov F. Information systems model for targeting policies: A graph-theoretic analysis of expert knowledge. Expert Systems with Applications, 2019, vol. 119, pp. 400–414.13. Flowerday S.V., Tuyikeze T. Information security policy development and implementation: The what, how and who. Computers and Security, 2016, no. 61, pp. 169–183.14. Machlup F. Knowledge: Its creation, distribution, and economic significance. NJ, Princeton University Press, 1982. 304 p.15. Porat M.U. The information economy: Definition and measurement. Washington, DC, US Department of Commerce, 1977. 319 p.16. Stigler G.J. The economics of information. Journal of Political Economy, 1961, vol. 69, no. 3, pp. 213–225.17. Stiglitz J. Economic organization, information, and development. In Book: Handbook of Development Economics. Vol. 1, 1st ed. Chenery H., Strinivasan T.N. (eds.). 1988, pp. 93–160.18. Sukharev O.S. Informatsionnaya ekonomika: znanie, konkurentsiya i rost [Information economy: Knowledge, competition and growth]. Moscow, Finansy i statistika Publ., 2015. 287 p. (In Russian).19. Andress J. The Basics of information security. Understanding the fundamentals of InfoSec in theory and practice. 2nd ed. Syngress, 2014. 240 p.20. Iannarelli J., O’Shaughnessy M. Information governance and security. Protecting and managing your company’s proprietary information. 1st ed. Elsevier, Butterworth-Heinemann Publ., 2014. 210 p.21. Vacca J. Managing information security. 2nd ed. Syngress, 2013. 372 p.22. Breznik K. Knowledge management – from its inception to the innovation linkage. Procedia – Social and Behavioral Sciences, 2018, no. 238, pp. 141–148.23. Freund J., Jones J. Measuring and managing information risk. A FAIR approach. 1st Ed. Elsevier, Butterworth-Heinemann Publ., 2014. 408 p.

The COVID-19 pandemic has had an impact worldwide with regions experiencing varying degrees of severity. African countries have mounted different response strategies eliciting varied outcomes. Here, we compare these response strategies in Rwanda, South Africa and Zimbabwe and discuss lessons that could be shared. In particular, Rwanda has a robust and coordinated national health system that has effectively contained the epidemic. South Africa has considerable testing capacity, which has been used productively in a national response largely funded by local resources but affected negatively by corruption. Zimbabwe has an effective point-of-entry approach that utilizes an innovative strategic information system. All three countries would benefit having routine meetings to share experiences and lessons learned during the COVD-19 pandemic.

Big Data, being a massive amount of data, which requires technologies, information architecture and systems design, and analytical methods, has a significant impact on modern society and the development of security area strategies. This paper investigates the importance of Big Data in policing and discusses the challenges arising from its appliance to maintain public order. It is presented a theoretical study, based on a literature review in the context of policing that allows the establishment of the construct in which the Portuguese National Public Security developed its own Strategic Information System. For the study, some inclusion and exclusion criteria were used to narrow the gaps for a better understanding of the subject. Even though some questions arise from using the Big Data, such as processing, profiling, parsing algorithms that can conduct excessive normalisations of the data, Big Data is leverage in policing and a tool of predictive policing.

This chapter examines power dynamics in organizations and their implications for the study of strategic Information Systems (IS). It outlines existing frameworks on power and how these have been utilized in IS and IS strategy research. The chapter emphasizes the multitude of connotations of power and examines the interplay between the different types of power, and their effect on IS and IS strategy. It outlines an analytical framework of power examining the interplay of different types of power (episodic and systemic), the role of actors and the role of IS. The Power Matrix outlines four quadrants of different types of power: power as possession, power as control, power as practice, and power as facilitation, differentiating between episodic and systemic power, the role of actors and the role of IS.

Parishes, being a community service organization provides a wide range of transactions and activities to accommodate the needs of the congregation (both in terms of ecclesiastical and financial aspects) thus, Parishes ought to have a plan with systematic strategies in order to serve their people more accurately and efficiently. The study aims to support the Strategic Information Systems Plan (SISP) of the Diocese of Cubao through the design and development of a centralized Information System for its parishes to address the issues on their traditional system such as spending much time searching for information, generating reports, and loss of valuable records. The researchers validated those issues through conducting interviews and observations. By implementing iterative approach in system development, a prototype named “Centralized Parish Record and Information Management System”, has been developed and simulated.

Strategic Information Systems Planning (SISP) is an important process in the implementation and use of IT systems in today’s dynamic and increasingly digitalized organizations. However, SISP is not a straightforward task, it is a process that covers simultaneous multiple planning issues often in changing environmental and organizational climates. Although SISP has been widely studied, and evaluating the SISP process has matured, theory on SISP facilitators that enable successful outcomes remain sparse. The main objective of this paper is to explore such facilitators and to investigate their relationship and contribution in achieving SISP success. By postal surveying a random sample of managers with SISP experience in South Korean organizations, we modeled the relationship between facilitators of SISP and their outcomes. The study used Structural Equation Modelling to analyze and validate its findings. This study suggests that facilitators positively affect successful SISP through business and IT alignment. It also demonstrates that effective SISP has a positive effect on organizational outcomes by ensuring organizational capabilities and IT infrastructure flexibility. The findings of this study expounding the role of facilitators adds to the theory of SISP and provides a guide to planners and managers responsible for information systems.

The purpose of this chapter is to explore the nature of SISP implementation and also determine the factors that influence as enablers or inhibitors to the implementation and use of SISP in Ghanaian organizations. The methodology adopted was the qualitative method and underpinned by Earl and Lederer and Sethi's approaches to SISP development. The results indicated that many firms have applied Earl's approaches in their SISP implementation. The findings also revealed that factors such as IS alignment, awareness, environmental assessment, budget, and top management involvement are the critical success factors enabling the use of SISP in the organizations studied. Inhibitors to SISP implementation include budget constraint, regulatory requirements, absence of IT/IS steering committee, among others. The study highly recommends that the inhibiting factors are given the necessary attention by the government to enable firms to implement SISP with ease. The originality of this study lies in the dearth of literature about SISP implementation in sub-Saharan economies.

Purpose This study argues that strategic information systems (SISs) are necessary for organizations’ survival and corporate performance in turbulent economic environments. Applying Miles and Snow’s strategy typology, the purpose of this paper is to explore how SIS supports business strategy and corporate performance. Design/methodology/approach This study uses quantitative survey data from 389 Brazilian companies during economic crises and analyzes them using structural equation modeling. Findings There is strong evidence that SIS promotes capacity and flexibility to create competitive strategies in response to environmental changes. SIS significantly and positively predicts firms’ use of prospector strategies, reducing the need to sacrifice efficiency for innovation. SIS can predict corporate performance more strongly than firms’ strategic orientations can. Practical implications The results provide organizations insights on how SIS enables strategic planning processes to create competitive strategy and improve performance during economic turbulence. Originality/value This research demonstrates SIS’s positive effects during economic turbulence on competitive strategy and performance, revealing that corporate performance is influenced more by SIS (strategic process) than strategic orientation (content). Hence, this study fills a research gap in the information systems strategy literature by contributing new insights about SIS.

Saat ini perusahaan fabrikasi baja telah menyadari pentingnya penggunaan informasi sebagai sebuah tools baru untuk mendapatkan keunggulan bersaing dengan kompetitor. Namun sayangnya penggunaan informasi ini masih diterapkan secara konvensional, yaitu penggunaan informasi yang hanya terbatas pada penggunaan IT, tanpa menyadari sebenarnya penggunaan informasi masih menyimpan banyak potensi besar jika digunakan secara optimal. Penggunaan Informasi yang “asal pakai” tidak hanya kurang efektif namun juga seringkali menimbulkan permasalahan baru. Hasil penyajian data yang diolah oleh orang IT seringkali tidak sesuai dengan tujuan yang ingin dicapai oleh manajemen perusahaan karena perbedaan penafsiran, adapun hasil pengolahan data seringkali juga dapat menimbulkan kesalahpahaman antar pihak manajemen. Pada penelitian ini akan dicoba pemanfaatan Informasi dengan menggunakan bantuan Porter’s Five Forces sebagai alat bantu untuk mendapatkan keunggulan bersaing. Akan dijelaskan juga bagaimana cara untuk mengumpulkan informasi apa saja yang ada di dalam business process yang dibutuhkan dalam perusahaan dan bagaimana cara mengolah data ini menjadi keunggulan bersaing bagi perusahaan fabrikasi. Nowadays, steel fabricator has realized the importance of the use of information as a new tools to gain the competitive advantages with competitors. Unfortunely the use odf the information is still applied in an unconventional manner, the use of information are limited only to IT, without realizing actual use information has a lot of great potential if used optimally. The “reckless” use of information was not only less effective but also often lead to new problems. The result of data processed by IT’s, usually are not in line with the purpose to be achieved by company management due the differences in the interpretation of the concept, and as for the results of data processing can also cause misunderstanding between management. On this research will try the utilization of information by using Porter’s Five Forces as the tools to gain the competitive advantages. It will be explained also how to collect all information in business process that required in company and how to process this data to be competitive advantages for steel fabrication company.

Decision support systems (DSS) are sophisticated tools that increasingly take advantage of big data and are used to design and implement individual - and organization - level strategic decisions . Yet, when organizations excessively rely on their potential the outcome may be decision - making failure, particularly when such tools are applied under high pressure and turbulent conditions. Partial understanding and unidimensional interpretation can prevent learning from failure. Building on a practice perspective, we study an iconic case of strategic failure in Formula 1 racing. Our approach, which integrates the decision maker as well as the organizational and material context , identifies three interrelated sources of strategic failure that are worth investigation for decision - makers using DSS and big data: (1) t he situated nature and affordances of decision - making ; (2) t he distributed nature of cognition in decision - making; and (3) the performativity of the DSS. We outline specific research questions and their implications for firm performance and competitive advantage. Finally, we advance an agenda that can help close timely gaps in strategic IS research.

This study aims to identify the influences of strategic information systems (SIS) on the relationship of innovation (exploration/exploitation), ambidexterity and organizational performance (OP). We used the statistical technique of Partial least squares path modeling (PLS-PM) with a sample of 256 Brazilian companies from different sectors. The data revealed that exploitative innovation was positively associated with OP. As a result of the study, it was confirmed that a strong SIS presence increases the influences of innovation (exploration and exploitation) and ambidexterity on OP. Ambidexterity was positively associated with OP and presented higher path coefficients compared to the relationships between exploratory and exploitative innovation and OP. This relationship shows that ambidextrous organizations have higher OP. The study also confirmed that 96% of ambidextrous organizations have a strong SIS presence. This study may have implications for the management practices of organizations that use SIS in their strategic planning stages by enabling innovation focused on improving OP.

Strategic Information Systems Planning (SISP) as a means for technology optimization plays important role along with Information system as the key player. Security information as the major resource for Information Systems is produced from the massive data collected by security agencies on daily basis. While other countries continuously strive to be several steps ahead of crime and their perpetrators, map out crime pattern, and implement efficient security personnel allocation by mining the voluminous data from their Information Systems (IS) as a means of achieving their organization goals, the absence of both hard and soft working infrastructure that can serve the purpose of collecting adequate data further complicates matters for Nigerian security agencies. These different security challenges can be identified and linked with strategic planning, obsolete computing resources, Information Systems features, data collection and Information Systems adoption. This study targets the audience of the top decision makers and managers of Nigerian security agencies by provides a framework for integrating SISP into security agencies. This is in order to facilitate the achievement security agencies organizational goals and make them benefit from a functional IS and put them on track to catching up with their counterparts around the world within the shortest possible time.

Resumo Recentes pesquisas da nova era do planejamento estratégico (PE) destacam a sua capacidade ambivalente de racionalidade prescritiva como forma de orquestrar a criação de estratégias emergentes e flexíveis para enfrentar os desafios da turbulência ambiental. Contudo, há um número limitado de pesquisas sobre como essa capacidade pode ser desenvolvida e, ainda menos, sobre o papel das práticas do PE habilitadas pelo strategic information systems (SIS). Investigou-se sobre a lente da teoria da Contingência e da Prática, como o SIS habilita a efetividade do PE na dimensão da prática sobre a influência da incerteza ambiental. Utilizou-se da técnica estatística de PLS-PM com uma amostra de 139 empresas. O estudo confirmou que o SIS habilita a efetividade do PE em todas as suas fases sobre a influência dos diferentes níveis de contingência de dinamismo, heterogeneidade e hostilidade. Resultados a partir do estudo pós-análise: (a) o SIS demonstrou maior poder preditivo na formulação e no controle da estratégia e da menor ênfase para executá-la; (b) o SIS apresentou maior influência da efetividade do PE em ambientes de alta heterogeneidade; (c) as empresas mostraram maior ênfase para controlar e formular do que para executar a estratégia. O estudo contribuiu para compreensão da criação de valor do SIS na abordagem da estratégia-como-prática frente aos desafios da incerteza ambiental.

This study aimed to develop and test a research model that examined 7effective factors on the effectiveness of laboratory information system (LIS) through strategic planning. This research was carried out on total laboratory staff, information technology staff, and laboratory managers in Shiraz (a city in the south of Iran) teaching hospitals by structural equation modeling approach in 2015. The results revealed that there was no significant positive relationship between decisions based on cost-benefit analysis and LIS functionality with LIS effectiveness, but there was a significant positive relationship between other factors and LIS effectiveness. As expected, high levels of strategic information system planning result in increasing LIS effectiveness. The results also showed that the relationship between cost-benefit analysis, LIS functionality, end-user involvement, and information technology-business alignment with strategic information system planning was significant and positive.

Organizations increasingly use social media and especially social networking sites (SNS) to support their marketing agenda, enhance collaboration, and develop new capabilities. However, the success of SNS initiatives is largely dependent on sustainable user participation. In this study, we argue that the continuance intentions of users may be gender-sensitive. To theorize and investigate gender differences in the determinants of continuance intentions, this study draws on the expectation-confirmation model, the uses and gratification theory, as well as the self-construal theory and its extensions. Our survey of 488 users shows that while both men and women are motivated by the ability to self-enhance, there are some gender differences. Specifically, while women are mainly driven by relational uses, such as maintaining close ties and getting access to social information on close and distant networks, men base their continuance intentions on their ability to gain information of a general nature. Our research makes several contributions to the discourse in strategic information systems literature concerning the use of social media by individuals and organizations. Theoretically, it expands the understanding of the phenomenon of continuance intentions and specifically the role of the gender differences in its determinants. On a practical level, it delivers insights for SNS providers and marketers into how satisfaction and continuance intentions of male and female SNS users can be differentially promoted. Furthermore, as organizations increasingly rely on corporate social networks to foster collaboration and innovation, our insights deliver initial recommendations on how organizational social media initiatives can be supported with regard to gender-based differences.

Companies are increasingly relying on social media brand communities to interact with consumers and achieve business values. Thus, it is essential to understand how companies can extract value from consumers in social media brand communities. We develop a model clarifying the dual concept of consumer value and illustrating how consumer-perceived value can be transformed into consumer-generated value from a trust transfer perspective. Specifically, we identify three types of consumer-perceived value: utilitarian, hedonic, and social. We capture consumer-generated value in terms of purchase intention and social media word of mouth. Using a two-wave survey, our results strongly support the research model. Specifically, the three types of consumer-perceived values positively affect consumer trust in social media brand communities, which in turn leads to trust in brand and in social media and, thereafter, consumers’ subsequent social media word of mouth and purchase intentions. Our study makes several contributions to the strategic information systems literature concerning leveraging social media brand communities into business strategies. Theoretically, our study expands the understanding of the dual concept of consumer value in social media brand communities through the trust transfer theory. Practically, our study delivers insights for companies into how social media brand communities can be used as a strategic tool for achieving business values.

Organizations face significant challenges in capturing value from their investments in strategic information systems such as enterprise systems (ES). Managers are a powerful source of influence shaping the post-adoption attitudes and behaviors of users and the success of ES. However, the extant IS literature has focused primarily on the role of top management and theoretical explanations of the role of supervisors in fostering continuing usage of ES are lacking. Drawing on transformational leadership theory and the IS continuance (ISC) model, this paper conceptualizes a theoretical model differentiating the influence mechanisms through which different types of leadership behaviors influence the success of ES. Data collected from 192 users of ES confirms our theorization. We find that transformational leadership behaviors of supervisors influence users’ evaluations of satisfaction and perceived usefulness, while their transactional leadership behaviors influence users’ ES continuance intention by moderating the effects of user satisfaction and perceived usefulness on ES continuance intention. This study advances research on the role of leadership behaviors of supervisors in capturing value from enterprise systems. The research also contributes to practice by suggesting effective strategies for promoting continued usage of mission critical systems such as enterprise systems and delivering value from firms’ IT investments.

As modern organisations are using strategic information systems as their competitive advantage, the management of information security (IS) is regarded as a top priority. However, technical measures are no longer sufficient for protecting IS, and the prevalence of centralised IS controls and top-down approach in IS management are challenged by the dynamic socio-organisational environment. In this article, a canonical action research (CAR) project discusses the use of social network analysis (SNA) methods to design and implement a cascading IS training/diffusion, which leveraged the social dynamics in the workplace to enhance the IS-related interactions between the employees in a large construction organisation in Southeast Asia. Through the enhanced IS interactions, which involved the employees' provisions of IS resources and IS influence, results indicated an improvement in the employees' attitudes towards IS. The research outcomes advocated the effective use of SNA methods, in combination with the CAR approach, which included the network metrics and means to select the suitable champions for the diffusion of IS, as well as to measure the diffusion effectiveness. Future directions to develop new IS-related network theories and apply SNA methods to study other IS concepts are also discussed.

Voluntariness is recognized as an important influence on individual and collective technology acceptance. We conducted a comprehensive review of this literature and identified a rich set of voluntariness concepts and methods of operationalization. However, while considerable empirical evidence is reported in the literature, our review also revealed inconsistent results concerning the relationship between voluntariness and other concepts. Against that backdrop, we synthesized the literature into three types of voluntariness - perceived, intended and realizable voluntariness (RVOL), and showed how prior literature had not adequately accounted for RVOL. Moreover, we examined the multiple mechanisms that influence voluntariness and created a model to describe how to advance new knowledge about the important relationships among the three types of voluntariness and between voluntariness and user behavior. We argue that these concepts and relationships may help advance our knowledge of how a new technology is used individually and collectively in organizations.

In this paper, we examine the relation between social media use and the absorptive capacity of organisations. Over the past 10 years, many organisations have systematically adopted social media. Trade press and consulting companies often claim that the systematic use of social media increases the performance of organisations. However, such claims are typically neither empirically grounded nor theoretically examined. In this paper, based on key informant interviews at 20 organisations, we examine these claims empirically and theoretically. Firstly, we examine the ways in which social media are used by organisations. We identify five different social media use types that support different organisational purposes (broadcast, dialogue, collaboration, knowledge management and sociability). Secondly, we analyse how these five social media use types relate to organisations' absorptive capacity. We find that particular social media use types (e.g., dialogue) support organisations' absorptive capacity and, ultimately, their performance although others (e.g., sociability) do not.

A combination of big data and predictive analytics orchestrated through the Internet of Things (IoT) offers many opportunities for researchers in Information Systems, Operations Management and Strategy to look at old problems in new ways, and to identify completely new research areas. While there is much hype, little research has been conducted that informs companies about how to profitably integrate the IoT with strategic or operational processes. This paper views the IoT through the lens of predictive maintenance -- the use of real-time data and predictive analytics algorithms to dynamically manage preventive maintenance policies. These are being used by numerous manufacturing organizations to transition from product-oriented to service-oriented business models. In particular, we analyze optimal preventive maintenance policies in an environment where equipment is subject to a deterioration, which shifts it from its initial, fully-productive state, having a specified, age-dependent failure rate to a less-productive or deteriorated state, having a different, presumably higher, age-dependent failure rate. The deterioration, itself, is a random process.

Nowadays E-Commerce business is appealing for majority investor. Almost every month, we hear new startup iscreating a new innovative product ready to be released into the market. There are many types of of startup with vary types of business, such as marketplace, ecommerce, etc. With limited resources and budget, it is very essential for a startup to begin the journey with the the right information and IT Strategic Planning. The aim is to have clear goals and framework before developing the business into real product.

Purpose This paper aims to highlight dysfunctional multi-stakeholder relations and negative business outcomes, evidenced in lose/lose results, exacerbated by failure to acknowledge strategic business focus as a means to redress problematic business thinking and practice amongst key leadership teams associated with achieving balance between competitive advantage and corporate social responsibility. Design/methodology/approach The reframed strategic business focus has been developed using Eastern philosophy and Western organization theory and refers to four case examples of dysfunctional business thinking and practice. Findings Strategic business focus results from an interdependent and complementary positive mediating relationship between competitive advantage and corporate social responsibility, which is moderated by organization culture (organization core values, including shared value) and strategic human resource management (talent and mindset). Research limitations/implications Strategic business focus as proposed has not been empirically tested but seeks to address a conceptualization that competing business and stakeholder agendas are interdependent and complementary. Practical implications Strategic business focus seeks to redress traditional win/lose and lose/lose business outcomes, by supporting win/win results, represented by shared value amongst multi-stakeholders. Social implications Strategic business focus seeks to provide a means whereby corporate social responsibility, particularly the social contract, plays a key role in the decisions and practices of key leadership teams and the behaviour of corporate staff in host environments when seeking competitive advantage. Originality/value Eastern thinking and behaviour are usually undervalued in the western business literature, particularly in western business practice. Joint attention, however, may improve competitive advantage and corporate social responsibility agendas in support of diverse management practices, including shared value.

Although scientometrics is seeing increasing use in Information Systems (IS) research, in particular for evaluating research efforts and measuring scholarly influence; historically, scientometric IS studies are focused primarily on ranking authors, journals, or institutions. Notwithstanding the usefulness of ranking studies for evaluating the productivity of the IS field's formal communication channels and its scholars, the IS field has yet to exploit the full potential that scientometrics offers, especially towards its progress as a discipline. This study makes a contribution by raising the discourse surrounding the value of scientometric research in IS, and proposes a framework that uncovers the multi-dimensional bases for citation behaviour and its epistemological implications on the creation, transfer, and growth of IS knowledge. Having identified 112 empirical research evaluation studies in IS, we select 44 substantive scientometric IS studies for in-depth content analysis. The findings from this review allow us to map an engaging future in scientometric research, especially towards enhancing the IS field's conceptual and theoretical development.

As the business environment becomes more turbulent, firms ponder how to become more flexible in reallocating or reconfiguring resources, processes, and strategies to respond more efficiently and effectively. In this context, the question of whether and how information technology (IT) can support strategic flexibility remains unresolved. This paper theorizes that firms that use IT to support core competencies will experience improved strategic flexibility, which may enhance their performance. It further theorizes that these effects are contingent on the form and nature of the firm's IT infrastructure, as well as its type of ownership - state-owned or private. Using data from a matched survey of IT and business executives in 148 Chinese manufacturing firms, we reveal positive, significant links between IT support for core competencies and strategic flexibility, and between strategic flexibility and firm performance. The findings further show that the effect of IT support for core competencies on performance is partially mediated by strategic flexibility, and that IT infrastructure positively moderates the link between IT support for core competencies and strategic flexibility. We also demonstrate that state-owned firms are less likely to apply IT applications to collect and analyse market information and thus surrender opportunities for achieving strategic flexibility and stronger firm performance.

Studies for over 30 years have consistently indicated that enterprise-level Business-Information Technology (IT) alignment is a pervasive problem. While significant progress has been made to understand alignment, research on IT alignment is still plagued by several problems. First, most alignment models approach alignment as a static relationship in contrast to analyzing the scope and variance of activities through which the alignment is (or can be) attained. Second, most alignment models are not founded on strong theoretical foundations. Third, because of their static view, these models do not guide how organizations can improve alignment. This study addresses these weaknesses using a capability-based lens. It formulates and operationalizes a formative construct rooted in the theory of dynamic capabilities and defines the scope and nature of activities that contribute to alignment. The construct identifies six dimensions promoting alignment: (1) IT-Business Communications; (2) Use of Value Analytics; (3) Approaches to Collaborative Governance; (4) Nature of the affiliation/partnership; (5) Scope of IT initiatives; and (6) Development of IT Skills. The construct measures are validated in terms of their dimensionality, item pool sampling, and the nomological and predictive validity. The research uses Partial Least Squares (PLS) to statistically validate the construct using a dataset covering over 3000 global participants including nearly 400 Fortune 1000 companies. All construct dimensions contribute significantly to the level of alignment and the construct shows strong nomological and predictive validity by demonstrating a statistically significant impact on firm performance. Scholars can leverage this research to explore additional activity-based constructs of IT-business alignment.

This chapter seeks to contribute to the corporate social responsibility (CSR) discourse of “doing well by doing good” in the domain of Global Information Technology Outsourcing (GITO). Matten and Moon (2008) define CSR as a “clearly articulated and communicated set of policies and practices of corporations that reflect business responsibility for some of the wider societal good” (p. 405). Authors including Bishop and Green (2008), Emerson (2003), and Porter and Kramer (2006, 2011) have all argued for a “doing well by doing good” approach to corporate social responsibility that utilizes pro-market strategies to increase returns on philanthropic investment. They posit that corporations that embrace social concerns create a “win-win” outcome for both parties (Falck and Heblich 2007). However, Ahmad and Ramayah (2013) highlight the controversy that exists, questioning whether ventures that devote resources and effort in trying to improve society will suffer in terms of performance, or whether enterprises that “do good” will also “do well,” and thus be successful both financially and socially. This issue remains inconclusive, as prior studies have presented mixed results (Roper and Parker 2013), highlighting the need for further empirical research. Furthermore, prior studies have largely been situated within a firm hierarchy or strategic alliance, and there is a paucity of literature exploring how the “doing well by doing good” approach to CSR might prevail in market-based interfirm outsourcing relationships. GITO presents an interesting context in which to study this phenomena, as it involves the subcontracting of IT services by transacting partners (client to a vendor) with some or all of the tasks undertaken in a different country (Sahay, Nicholson, and Krishna 2003).

This paper examines the application of strategic planning characteristics from prior strategic planning research to project management. Drawing from prior research in strategic planning, strategic information systems planning and strategic manufacturing planning, this research combines strategic planning characteristics derived from a rational approach with a second set of adaptive characteristics to create a comprehensive model. The resulting “rational adaptive” approach is then assessed empirically to evaluate its relevance to PM and whether it is associated with increased project success. In addition, the “rational adaptive” approach is mapped to established PM tools/techniques. Findings indicate that PM is captured by varying degrees of a rational adaptive approach, which is positively correlated with PM success and use of PM tools/techniques. These results suggest that strategic planning characteristics can be effectively incorporated into a generalized PM framework, yielding potentially useful insights regarding the relationship of PM behaviors to eventual project success.

In this paper, DeLone and McLeans IS Success Model is empirically tested on a Business Intelligence System applied to Healthcare Information Systems at 12 public hospitals in Denmark. The purpose of the study is to investigate which factors contribute to BI Success. A total of 1351 end-users replied to the questionnaire, and the response rate was 32%. Eight relationships in the model were tested, and four relationships were found to be significant. Our results are as follows: System Quality is positively and significantly associated with Use and User Satisfaction. Information Quality is positively and significantly associated with User Satisfaction but not Use, and User Satisfaction is not significantly associated with Use and vice versa. User Satisfaction is positively and significantly associated with Individual Impact, but Use is not significantly associated with Individual Impact.

Many companies are using only a portion of what is needed in terms of Information Technologies (IT) and this has caused the researcher to study how best MSD can effectively utilize Management Information Systems (MIS). The objective that directed the study was to investigate value addition by information systems to a service providing business with specific reference to the weather station in Zimbabwe (Meteorological Services Department). Knowing the value added by MIS to one’s business and working environment is key to cope with the ever increasing challenges such as the volume of information resources, nature and quality of information, user needs and expectations, information and communication technology competencies and infrastructure, inflated cost of information resources and staffing needs. The researcher studied how information systems add value to the daily business of Meteorological Services Department (MSD) in the following areas of the organisation processes: products, quality, management, problem solving and decision of the organisation. The study on value addition by management information systems will assist in the improvement of the MSD in Zimbabwe. The study used a multistage sampling process for drawing sample from the target population. Secondary and primary data collection methods were used for data collection purposes. The source for primary data was questionnaire. Five different types of Management Information Systems that add value to the MSD were identified; Management Information Systems, Office Automation Systems, Executive Support Systems, Expert Systems, Decision Support System and Transaction Processing System. From the findings it was concluded that management information systems add value by allowing valid decisions which provide accurate and up-to-date information and performing analytic functions. This study demonstrated the importance of information systems in an organisation and outlined the fundamental roles of Information Systems (IS) which are to support business processes and operation, support decision making by employees and managers and support strategies for competitive advantage.

Recent years were marked by the implementation of many eHealth projects using information and communication technologies to provide health services in developing countries. While generating great expectations, these projects remain poorly documented and available data suggest high failure rates. This raises a practical question: How are such eHealth networks to be effectively designed and implemented? This paper addresses this question. Specifically, it presents an ethnographic study of the Pan-African e-Network, a project which connects many hospitals all across India and Africa, providing medical teleconsultations and distance learning services. The study investigates the low utilisation of the network, an issue undermining its potential and efficiency. Factors contributing to this situation include communication barriers, the presumed ego of doctors, poor awareness of the project, and a lack of flexibility to work with the specificities of the connected sites. Above all, these factors point towards a dichotomous approach across the project's design and implementation, and taking two distinct yet related forms: (a) an ontological divide between technical and ‘non-technical’ domains; (b) a political sorting out of what is and what is not the project, aimed at neutralising and accounting for heterogeneous processes and practices. In both cases, low utilisation reveals tensions between processes of closure and control, and the openness of a life that will not be contained. Ultimately, this paper intends to destabilise binary modes of thinking as they crystallise oppositions between design and implementation, project and context, technical and social worlds, efficacy and improvisation, mastery and unruliness, map and territory.