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This book is a collection of ten teaching cases for Business Administration studies. It is published with Universiti Malaysia Pahang press in 2017.

Multiple Criteria decision-making (MCDM) approaches are required for complex issue resolution. However, it is debatable whether MCDMs applicability will be able to stay within the analytical possibilities for dealing with divorce issues. As a result, one of the newly introduced MCDMs Weighted aggregated sum product assessment (WASPAS), is chosen for evaluation. Therefore, this study examined 388 documents from archive of the Scopus database. To evaluate the diversity of the technique's application, the data analysis looked at a few bibliometrics measures. So, the publishing hosts and their influence patterns are displayed, the vast majority of the documents were in the fields of engineering and computer science. According to the findings, the WASPAS can deal with variety of problem-solving scenarios. Hence, this work is summed up with the aim of lowering uncertainty among decision-makers and scholars.

This paper considers three factors; the selection of the Performance Measures, selection of the Critical Success Factors, and selection of quality tools as three elements of TQM. The qualitative research of this study tries to find and model the interrelation between elements of Total Quality Management (TQM) practice in companies.