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Introduction. The paper reports the findings of research into information literacy in the context of workers’ rights in Croatia. It analyses workers’ information behaviour and the ways in which they obtain and use information to seek the protection of their rights. The paper aims to map out a new research framework for information literacy situated at the junction of workplace and critical information literacy. Method. Quantitative data were collected by an online questionnaire with 50 primarily close-ended questions on a nationally representative sample of N=500 employed workers. Analysis. Quantitative analysis was carried out on the data employing SPSS and Excel. Results. Higher levels of being informed and information competences, and active information behaviour, lead to less frequent violations of workers’ rights and to a greater readiness to seek the protection of, and fight for, those rights. Conclusions. The findings confirm the importance of information literacy in the prevention of violations of rights and in mounting effective opposition when these occur, and in the empowerment of workers to seek their protection and improvement. The results allow further delineation of the information literacy practices of workers. The paper brings the first attempt to look into the prospect of the critical workplace information literacy construct.

Cilj. Cilj je prikazati rad na testiranju metodologije prikupljanja podataka i izrade retrospektivne bibliografije iseljeničkog tiska na primjeru bibliografije serijskih publikacija Hrvata u Australiji. Pristup/metodologija/dizajn. Na temelju SWOT-analize izrađen je plan rada na prikupljanju podataka i testiranju odgovarajuće metodologije izrade bibliografije. Osmišljena je metodologija za koju se pretpostavilo da će iskoristiti pozitivne strateške čimbenike, a umanjiti ili potpuno ukloniti negativne. Za prikupljanje podataka korištena je metoda analize sadržaja primarnih i sekundarnih izvora te metoda uključivanja zajednice Metodologija izrade retrospektivne bibliografije iseljeničkog tiska osim samih istraživačkih metoda uključuje i metode izrade bibliografskih zapisa te promociju projekta. Za izradu bibliografskih zapisa odabran je softver koji zadovoljava potrebe i kriterije projekta. U svrhu promocije projekta izrađene su mrežne stranice i ostvareni kontakti sa zajednicom Hrvata u Australiji. Rezultati. Rezultati su rada nove spoznaje o naslovima serijskih publikacija te sveobuhvatna bibliografija. Na temelju rezultata moguće je planirati prikupljanje podataka i izradu bibliografija za druge vrste građe i druga geografska područja. Ograničenja. Zbog veličine zajednice moguće je da nisu uključeni svi subjekti koji bi bili relevantan izvor informacija o građi za bibliografiju. Originalnost/vrijednost. Do sada nije testirana metodologija uključivanja zajednice za prikupljanje podataka i izradu sveobuhvatne bibliografije iseljeničkog tiska. Purpose. The aim of the paper is to present the testing of the methodology for data collection and production of the retrospective bibliography of emigrant press on the example of serial publications of Croats in Australia. Approach/methodology/design. Based on the SWOT analysis, a plan for producing a retrospective bibliography of emigrant press was created. A methodology that was designed to take advantage of positive strategic factors (strengths and opportunities) and to reduce or eliminate the negative factors was developed. For data collection, the methods of content analysis of primary and secondary sources and crowdsourcing method were used. The methodology of producing a retrospective bibliography of emigrant press, apart from the research methods themselves, includes the methods for creating bibliographic records and promotion of the project. The software that meets the needs and criteria of the project has been selected for the creation of bibliographic records. For the promotion of the project, the website was created and contacts were made with the Croatian community in Australia. Findings. The results of the project brought the discoveries of new titles and a comprehensive bibliography. The results are applicable in planning the production of bibliographies for other types of material and for other geographic areas. Research limitations. Because of the size of the Croatian community in Australia, it is possible that not all the relevant persons and sources have been consulted. Originality/value. The crowdsourcing method has not been tested before for data collection and the development of a comprehensive bibliography of emigrant press.

Knjižnica Filozofskog fakulteta u Osijeku svojim je poslovanjem i strateškim dokumentima jasno naglasila svoju orijentaciju na unapređivanje kvalitete svoga poslovanja. S tim u vezi obvezala se i na kontinuirano istraživanje zadovoljstva svojih korisnika koje se provodi svake tri godine. U ovom se radu prikazuju usporedni rezultati istraživanja zadovoljstva korisnika Knjižnicom Filozofskog fakulteta u Osijeku provedenih u ak. god. 2009./2010. i 2012./2013. Rezultati pokazuju kako Knjižnica uspijeva održati razinu zadovoljstva svojih korisnika. Faculty of Humanities and Social Sciences Library in Osijek has demonstrated through its activities and emphasized in its strategic documents that it is focused on the continuous improvement of its quality. In connection with this focus, the library has decided to conduct a regular triennial user satisfaction survey. This paper presents the comparative results of the two user satisfaction surveys conducted in the academic years 2009/2010 and 2012/2013. The results show to what degree the library manages to maintain the level of user satisfaction.

Cilj: Cilj je ovoga rada istaknuti temeljne probleme izrade smjernica u knjižničnom poslovanju, njihov značaj, elemente koje trebaju sadržavati te navedeno prezentirati na primjeru izrade smjernica Sveučilišne knjižnice Rijeka (SVKRI). Pristup/metodologija/dizajn: U radu se iznose definicije smjernica za izgradnju fonda, naglašava njihov značaj, nužnost izrade i nužni elementi samog dokumenta. Prezentiraju se rezultati pretraživanja mrežnih stranica sveučilišnih knjižnica provedenog tijekom prosinca 2016., a potom se iznose temeljne postavke smjernica koje se izrađuju u Sveučilišnoj knjižnici Rijeka. Rezultati: U izradi smjernica SVKRI se služi postojećim teorijskim spoznajama i praktičnim primjerima sveučilišnih knjižnica zapadnoeuropskih zemalja i SAD-a. Praktična primjena: Izneseni teoretski podaci i primjeri iz SVKRI-a mogu poslužiti kao pomoć knjižnicama koje se odluče na izradu vlastitih smjernica za izgradnju fonda. Originalnost/vrijednost: Iz rezultata pretraživanja vidljivo je da izrada smjernica za izgradnju fonda nije raširena u hrvatskim knjižnicama. Autorice smatraju važnim izraditi i javno objaviti takav dokument, koji treba biti jedan od temelja knjižničnog poslovanja. Prezentirane teorijske spoznaje, kao i predviđeni elementi smjernica SVKRI-a, prilog su poticanju knjižnica na njihovu izradu, posebno u suvremenom promjenjivom okruženju u kojem knjižnice djeluju., Purpose. The purpose of this paper is to emphasize the diffi culties in the process of creatig the library development guidelines document, its importance and the elements it should include, and then present all these factors on the example of creating the collection development guidelines in the University Library Rijeka. Approach/Methodology/Design. The paper presents several defi nitions of collection development guidelines, emphasizes their signifacance and the necessity of creating this document for libraries, as well as the elements it should contain. The paper presents the results of the research conducted by browsing the web sites of six Croatian university libraries in December 2016, and then discusses the fundamental principles of collection development guidelines in the University Library Rijeka. Findings. In the process of creating the guidelines for the University Library Rijeka, the selected theoretical fi ndings as well as some examples of good practices in Western European and American university libraries were used. Practical implications. The presented data and the examples may serve as a model to other libraries that decide to create and implement their own library collection development guidelines. Originality/Value. The research results have shown that the practice of creating the collection development guidelines is still not widely accepted in Croatian libraries. The authors point out the importance of creating this document and making it public for libraries, emphasizing that it should be one of the fundamental documents in library business.

U radu se govori o početku djelovanja knjižnice Prehrambeno tehnološkog fakulteta koji je vezan uz osnivanje Prehrambeno tehnološkog odjela pri Poljoprivredno-prehrambeno tehnološkom fakultetu te prostorima u kojem je knjižnica bila smještena.