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This paper addresses the issue of accessibility to written information in cultural spaces for people with intellectual disabilities (ID). The main goal is to present a process aimed at creating Easy-to-Read (EtR) texts. Two groups of participants with different levels of ID – moderate (N=7) and severe (N=7) – have been actively involved in the process of simplification of written resources within the Natural Science Museum, site in Trieste. We analyze the process that serve to create EtR textual resources functional for people with ID showing different levels of reading and comprehension abilities. By using an Inclusive Research approach, the contribution underlines the importance to include the voice of people with disabilities in the process of transformation of social and cultural spaces. Accessibilità alle risorse testuali per le persone con Disabilità Intellettiva all’interno degli spazi culturali Questo articolo affronta la questione dell’accessibilità alle informazioni negli spazi pubblici per le persone con disabilità intellettive. L’obiettivo principale è quello di presentare un processo volto a proporre comunicazioni comprensibili e informative supportate da testi semplificati. Due gruppi di partecipanti con diversi livelli di disabilità intellettiva – moderata (N=7) e grave (N=7) – sono stati attivamente coinvolti nel processo di semplificazione delle risorse scritte all’interno del Museo di Scienze Naturali, sito a Trieste. Il disegno di ricerca è un metodo misto che comprende la raccolta di dati sia quantitativi che qualitativi volti ad esplorare criteri di leggibilità e comprensibilità delle risorse testuali considerando diversi livelli di semplificazione. Il contributo sottolinea l’importanza di includere la voce delle persone con disabilità nel processo di trasformazione degli spazi sociali e culturali.

This paper describes the process of co-design of technological products to increase museum accessibility and engagement in visitors with mild or moderate intellectual disabilities (IDs). By using an Inclusive Research approach, a multidisciplinary team of experts, including researchers in Users Experience (UX), psychology, and education, museum curators and a group of participants with IDs (n=9) have participated as the research team. Participants with IDs were involved in two rounds of interviews. The first-round interview aimed to explore participants’ use and familiarity with technologies and to understand their interest in using technological tools in different contexts. The second-round interview aimed at exploring participants’ spontaneous choice between different tools classified as low (easy-to-read vs Augmentative and Alternative Communication) or high-tech (Augmented Reality) aids for acquiring new knowledge within a museum space. The analysis of the interviews revealed that there was a general consistency between previous technology use/experience/interest and the choice of ICT-based products by participants with IDs. These results highlight the importance of emphasizing a multidisciplinary dialogue and the active participation of IDs users to outline methodologies, programs, procedures, and international standards to foster inclusive access to cultural heritage.