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For manufacturing companies, quality management is a key feature for increasing the competitiveness, productivity, profitability, and sustainability of their systems. Quality improvement (QI) methods aim to achieve high-quality parts without reducing performance. The Industry 4.0 framework brought technological developments that cannot be used by traditional QI methods, such as Six Sigma, Lean, Lean Six, the Theory of Constraints, and Total Quality Management, which are widely used in manufacturing companies. The need for higher manufacturing sustainability and market requirements has led to the search for alternative QI methods with superior performance to traditional QI methods such as Zero-Defect Manufacturing (ZDM). The current paper is a position paper with a goal to present the ZDM approach and providing a clear definition about ZDM to align everyone in one common understanding of ZDM. Many researchers and manufactures are skeptical about ZDM, therefore, numerous argumentative questions have been created and answered, to convince them why they should migrate from traditional QI methods to ZDM. The migration to ZDM has already started, to support this statement numerous facts from the literature have been presented. Finally, several directions were identified, demonstrating that there is still plenty of room for research in several domains.

In this paper we consider the location of stops along the edges of an already existing public transportation network. The positive effect of new stops is given by the better access of the passengers to the public transport network, while the passengers’ traveling time increases due to the additional stopping activities of the trains, which is a negative effect for the passengers. The problem has been treated in the literature where the most common model is to cover all demand points with a minimal number of new stops. In this paper, we follow this line and seek for a set of new stops covering all demand points but instead of minimizing the number of new stops we minimize the additional passengers’ traveling time due to the new stops. For computing this additional traveling time we do not only take the stopping times of the vehicles but also acceleration and deceleration of the vehicles into account. We show that the problem is NP-hard, but we are able to derive a finite candidate set and two tractable IP formulations. For linear networks we show that the problem is polynomially solvable. We also discuss the differences to the common models from literature showing that minimizing the number of new stops does not necessarily lead to a solution with minimal additional traveling times for the passengers. We finally provide a case study showing that our new model decreases the traveling times for the passengers while still achieving the minimal number of new stops.

Response Surface Methodology (RSM) is a collection of mathematical and statistical techniques useful for developing, improving, and optimizing processes. Applications of RSM can be found in e.g. chemical, engineering and clinical sciences. Still, there does not seem to be an established code of practice for the automated application of RSM in the field of simulation optimization. In this paper our aim is to find the best settings for an automated RSM procedure when there is very little information about the objective function. We present a framework of the RSM procedures for finding optimal solutions and emphasize the use of both stopping rules and restart procedures. Various versions of the RSM algorithms are compared on a number of test functions, including a simulation model for cancer screening. The results show that considerable improvement is possible over the proposed settings in the existing literature. Accordingly, we give general recommendations on the application of automated RSM algori...