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Human resources are considered as one of the most valuable resources for an organization. In this context, workforce comprised of dedicated workers is very important in terms of being able to cope with the competition and to carry the contribution of organizational output to a higher level. In terms of these positive organizational effects it is important to determine whether the level of work engagement of the employees differ according to demographic variables. In this context, the study was conducted with the participation of 462 employees working in 4 and 5 star hotels in the Central and Eastern Black Sea Region. Independent sample t-test and oneway analysis of variance (ANOVA) were used to test whether there was a significant difference in the work engagement levels of employees according to the demographic variables. Results indicated that the engagement level of the employees were significantly different according to the educational levels and age groups, and there was no significant difference in terms of the other demografic variables. [ABSTRACT FROM AUTHOR]

Psychological capital is applications related to practicing on the strengths and positive psychological capacities of human resources to improve the performance of businesses and competitive power. The fact that the tourism industry has a labor- intensive structure, working with a labor force that has a high level of positive psychological capital turns to an advantage. Another factor that can make a difference between the opponents is the workers performing tasks with innovative thinking and by applying innovations. The purpose of this research is to measure the effect of psychological capital levels on the innovative thinking structure of the employees working in hotel enterprises of Van Province. The questionnaire was selected as the data collection tool in the study, was implemented between December 2017 and April 2018 and the entire sample was reached. 148 collected data were evaluated and analyzed by the SPSS program. As a result of the research, it has been determined that the psychological capital levels of the employees who work in the hotel enterprises differ according to the number of star hotels. [ABSTRACT FROM AUTHOR]