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Copyright of Contaduría y Administración is the property of Facultad de Contaduria y Administracion-Universidad Nacional Autonoma de Mexico and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Ciencia y Educación (2707-3378) is the property of Duanys Miguel Pena Lopez and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study examines the relationship between ownership structure, capital origin, and technical efficiency of Argentinian banks from 2010 to 2018 using the non-parametric Data Envelopment Analysis (DEA) under an intermediation approach. Two strategies were used to define inputs and outputs: a variant of the intermediation approach and a production approach. Results show that foreign banks in Argentina have competitive advantages over local banks, except in 2011. Additionally, private banks were not found to be more competitive or efficient than public ones. Efficiency estimates varied based on the role assigned to deposits (input or output). [ABSTRACT FROM AUTHOR]

In a highly competitive business environment, the vocation for customer service is presented as an essential strategy for positioning companies in the consumer's mind. The objective of the article is to provide an overview of the current situation of the customer service vocation in Ecuador to be used as an effective positioning strategy in the Ecuadorian market. An exhaustive search was carried out in prominent academic databases supported by keywords. 10 articles were selected that met the relevance and quality criteria. The main results indicate that the vocation for customer service provides a sustainable competitive advantage. In Ecuador, although there are challenges in implementing uniform practices and complying with regulations, improving customer service is a key opportunity for companies. Recommendations include continuous training of staff, the use of advanced technologies for customer management and the creation of a customer-focused organizational culture, among others. [ABSTRACT FROM AUTHOR]

Copyright of Revista Internacional de Estudios en Educación is the property of Revista Internacional de Estudios en Educacion and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Carta Económica Regional is the property of Universidad de Guadalajara and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Pasos: Revista de Turismo y Patrimonio Cultural is the property of Universidad de La Laguna, Instituto Universitario de Ciencias Politicas y Sociales and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Pacha: Revista de Estudios Contemporáneos del Sur Global is the property of PACHA REVISTA DE ESTUDIOS CONTEMPORANEOS DEL SUR GLOBAL and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Telos is the property of Revista Telos and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

In a company, regardless of the sector to which it belongs, there must be an ideal work environment, because the employee's behavior will influence the quality of service. This research aimed to evaluate the work environment and its impact on customer satisfaction of the Chone Savings and Credit Cooperative Ltda. for the generation of competitive advantages. Field research was carried out to extract information on the object of study and correlational research to determine the impact of the variables studied; likewise, the methods carried out: analytical-synthetic and descriptive allowing the precision of information. The results showed that the work environment in this institution is appropriate, with an average of 4.299 on a scale of 1 to 5, in the same way for customer satisfaction that presents a 4.508, who state that they are happy, meeting their expectations in Regarding the attention given to them, however, a weak positive correlation of 0.081 was reflected. In conclusion, the incorporation of the studied variables turns out to be useful given that based on the findings obtained, it is possible to take actions for the good management of the institution. [ABSTRACT FROM AUTHOR]

Copyright of DYNA - Ingeniería e Industria is the property of Publicaciones Dyna SL and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The modern organization faces a constant evolution of management principles towards the management of intangibles, capable of generating sustainable competitive advantages over time. The strategic management of information and knowledge comes to light as tools for disseminating other fundamental processes and systems within the organization. This research carries out an exploratory study of the informational context of a Cuban state company, based on the study of theoretical references related to Information Management and its contribution to strategic decision making. By applying empirical methods in this informational context, a set of actions is projected to form a procedure for Information Management in strategic decision making. The energizing effect of the activity of managers in Information Management as a tool for strategic decision making is ratified, as well as the need for the systemic interaction of three fundamental dimensions: people, processes and technologies. [ABSTRACT FROM AUTHOR]

Copyright of Universidad & Empresa is the property of Colegio Mayor de Nuestra Senora del Rosario and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Contabilidad y Dirección is the property of ACCID and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Investigación Económica is the property of Universidad Nacional Autonoma de Mexico, Facultad de Economia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Saber, Ciencia y Libertas is the property of Saber, Ciencia y Libertad and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This paper analyses the effects of open innovation (OI), organizational strategy and the existence of a corporate risk management (CRM) strategy on competitive advantage (CA) in cost, service and product in the Portuguese hotel sector. This paper uses a survey over 251 CEOs of Portuguese small and medium-sized enterprises (SMEs) hotels and applies two complementary statistical methods: partial least squares regression and quantile regression. It can be stated that both OI and the degree of dynamism and flexibility of the organizational structure and CRM are relevant to explain the different types of competitive advantage. However, the results show that the importance of the incidence of the different explanatory factors considered is different depending on the type of competitive advantage that we are analysing and the relevance of disaggregating those associated with AI (inbound and outbound) and organizational strategy (dynamic of the environment, internal organizational flexibility and innovative strategic position). Thus, the CRM variable is the fundamental variable in the explanation of the competitive advantage in cost, while the incidence of inbound OI is especially relevant in the CA in service and product. Within organizational strategy, the factor that most clearly affects competitive advantage is the strategic position with respect to innovation. [ABSTRACT FROM AUTHOR]

Copyright of Revista Internacional de Ciencias Sociales Interdisciplinares is the property of Common Ground Research Networks and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Ciencias Sociales (13159518) is the property of Revista de Ciencias Sociales de la Universidad del Zulia Venezuela and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Dilemas Contemporáneos: Educación, Política y Valores is the property of Dilemas Contemporaneos: Educacion, Politica y Valores and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of E-balonmano.com: Journal of Sports Science / Revista de Ciencias del Deporte is the property of Federacion Extremena de Balonmano and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Successful implementation of Big Data-based business intelligence (BI) solutions is crucial for companies seeking to improve their decision making and gain competitive advantage. This article details the fundamental strategies for effective implementation. First, the objectives and scope of the project must be clearly defined, setting SMART goals and delineating affected areas. Proper technology selection is crucial, evaluating Big Data tools such as Hadoop and Spark, and BI platforms that offer advanced capabilities. Data integration requires consolidating information from various sources, ensuring its quality, and using data warehouses to manage large volumes. Designing effective analytical models includes implementing predictive models, descriptive analytics, and visualizing data through clear dashboards. Staff training and change management are essential to ensure acceptance and efficient use of new tools. Finally, continuous monitoring and evaluation are necessary to measure system performance and make adjustments. By following these strategies, organizations can maximize the value of their data and improve their business performance. [ABSTRACT FROM AUTHOR]

Copyright of Revista Ciencia Administrativa is the property of Universidad Veracruzana and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Investigaciones Turisticas is the property of Investigaciones Turisticas and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Retos: Nuevas Perspectivas de Educación Física, Deporte y Recreación is the property of Federacion Espanola de Asociaciones de Docentes de Educacion Fisica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Ciencias Sociales (13159518) is the property of Revista de Ciencias Sociales de la Universidad del Zulia Venezuela and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Avances is the property of Instituto de Informacion Cientifica y Tecnologica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista de Ciencias Sociales (13159518) is the property of Revista de Ciencias Sociales de la Universidad del Zulia Venezuela and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Foco (Interdisciplinary Studies Journal) is the property of Revista Foco and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Religación: Revista de Ciencias Sociales y Humanidades is the property of Religacion: Revista de Ciencias Sociales y Humanidades and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista FACE is the property of Universidad de Pamplona and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Innovar: Revista de Ciencias Administrativas y Sociales is the property of Universidad Nacional de Colombia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Iberoamericana de Ciencias de la Actividad Física y el Deporte is the property of Revista Iberoamericana de Ciencias de la Actividad Física y el Deporte and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The article reflects the need for universities to manage knowledge, making a study of postgraduate courses, as generator of knowledge from their academic and research function. Its objective is: to diagnose the management of knowledge and its relationship with the intellectual capital and the academic scientific production that the postgraduate units of the National University of San Agustin de Arequipa have. A methodology is use of a descriptive correlational research, with a mixed, diagnostic and field approach. The results showed a significant relationship between the generation, preservation and dissemination of knowledge and intellectual capital in its human, relational and structural dimensions, presenting administrative, cognitive, technological deficiencies and lack of management expertise; which determines a low level in research and academic/scientific production. It´s concluded that knowledge management within the framework of intellectual capital. It constitutes an essential resource to achieve innovative results and competitive advantages. [ABSTRACT FROM AUTHOR]

Today, the success of any organization depends more and more on its business processes being efficient, effective and generating competitive advantages. In this sense, the management of retail distribution, seen with an integrated approach to logistics and marketing, plays an important role. It will allow decision-making with both approaches and adapt to the new demands of the market and society. In the bibliographic study, an insufficient integration is identified in the theory and practice of commercial distribution management with an integrated approach to logistics and marketing. In correspondence with the above, this article proposes a critical analysis of commercial distribution management models and other models that in their conception take into account distribution as a variable. Study that provides the theoretical-methodological foundations for the design of a retail distribution management model with an integrated approach. [ABSTRACT FROM AUTHOR]

Copyright of Economía del Caribe is the property of Fundacion Universidad del Norte and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Pacha: Revista de Estudios Contemporáneos del Sur Global is the property of PACHA REVISTA DE ESTUDIOS CONTEMPORANEOS DEL SUR GLOBAL and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista CEA is the property of Revista CEA and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Pasos: Revista de Turismo y Patrimonio Cultural is the property of Universidad de La Laguna, Instituto Universitario de Ciencias Politicas y Sociales and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Dictamen Libre is the property of Universidad Libre Seccional Barranquilla and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Iberoamericana de Estudios de Desarrollo is the property of Revista Iberoamericana de Estudios de Desarrollo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Económicas CUC is the property of Corporacion Universidad de la Costa, CUC and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Religación: Revista de Ciencias Sociales y Humanidades is the property of Religacion: Revista de Ciencias Sociales y Humanidades and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This research studies the underlying effects of open innovation on the relationship between entrepreneurial orientation and competitive advantage. The hypotheses were tested using structural equations in PLS-SEM for the data collected in a Likert scale instrument, to a sample of 102 fruit and vegetable SMEs in Valle del Cauca, Colombia. The results show that entrepreneurial orientation positively influences open innovation; In turn, open innovation affects competitive advantage, thus proving the mediating role of open innovation. In other words, it is not enough for SME managers to be proactive, risky and innovative to achieve competitive advantage, they must also incorporate open innovation practices to achieve sustainable competitive advantage. This study contributes to the emerging literature on the underlying effects of open innovation, as well as its effects on competitive advantage. [ABSTRACT FROM AUTHOR]

The brewing industry in Mexico is a key sector in the national economy. This is demonstrated by its economic performance: it generates 2.5 million direct and indirect jobs, produces a turnover of 6 billion dollars and incorporates 100 000 national farmers into its supply chain. The objective of this research was to analyze the factors that determine the competitiveness of the barley value chain (VC). Thus, links and strategies that contribute to strengthening competitiveness were characterized. Analytically, we started from Porter's four components that explain the competitive advantages of an economic actor, and the method formulated by ECLAC to identify internal and external variables of the VC, as well as their control or absence. It was found that the VC-cebada is made up of five links and its articulation is the result of the governance exercised by Grupo Modelo-ABInBev and Cuauhtémoc Moctezuma-Heineken México. Four factors explain the chain's competitiveness: level of articulation, innovation, physical infrastructure and organization. The VC is well articulated in the production zone; however, the brewers generate strong links only with large and medium)sized producers and limit the participation of small producers, generating an asymmetrical and exclusively functional vertical VC. [ABSTRACT FROM AUTHOR]

The objective of this essay of a theoretical-descriptive nature is to offer a review of the most outstanding contributions made by David Teece and his collaborators to the development and expansion of the theory of dynamic capabilities during the period 1994-2020. The analysis was based on the main scientific articles that chronologically represent the development, evolution, and consolidation of one of the theories that explain the behavior of organizations in the face of increasingly dynamic and changing environments, namely the theory of dynamic capabilities. It is thus considered evolution and integration of the contingent and resource and capabilities theories. From the review carried out, it can be argued that organizations require strong capabilities to detect, take advantage of and transform knowledge, resources, and internal competencies in order to obtain competitive advantages, but always considering the opportunities, changes, and requirements of the environment. This work also provides the basis for distinguishing and recognizing that dynamic capabilities require leadership and innovation as essential components for their development. [ABSTRACT FROM AUTHOR]

Copyright of Universidad & Empresa is the property of Colegio Mayor de Nuestra Senora del Rosario and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Contabilidad y Dirección is the property of ACCID and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Contabilidad y Dirección is the property of ACCID and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)