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COVID-19 caused a worldwide paralysis. An asynchronous study among executive officers was developed, using the qualitative Delphi method, during the confinement stage, by a couple of companies, one from Colombia, another from Spain. Participants were human resources and marketing managers (some of them working in both areas) of large companies, SMEs, non-profit organizations, and professional unions, located in both countries. A forecast of expected changes in interpersonal relationships was the main objective of the study; however, as participants broadened the debate, topics related to administrative functions emerged. This paper focuses in the latter. Administrative planning was the most affected function by the pandemic. Organizational arranges like telecommuting became more common, their interaction and control difficulties raise concerns among directors. Strengthening trust and communication bonds is important. Decision making process was faster during the quarantine period, it is a lesson learned by the participants. Increased empathy to the personal necessities and functionality prevalence in the performance of administrative tasks are both in the future expected by participants. [ABSTRACT FROM AUTHOR]

This paper starts from a basic premise: During the last years, there have been multiple corruption cases that affected public administrations credibility, but also the one of the private sectors of the economy. Areas such as urban planning or public contracting have been prolix regarding the occurrence of criminal activities that undermine the proper functioning of the Public Administration and business activity based on ethics and legality. Consequently, it is very important to implement internal complaint mechanisms to improve organizations (public and private ones) by prematurely discovering illicit conduct and, in turn, identifying the individuals responsible for such acts. In the same way, for some companies, the verification of the effectiveness of the complaint channels in court contributes to corporate defenses and in achieving exemption from criminal responsibility. Therefore, from a technical perspective, guidelines and recommendations are offered from different regulations point of view to increase the effectiveness of these channels and to reduce the legal uncertainty that occurs in Spain, given the limited drafting of the Penal Code. Likewise, anonymity, paid denunciation and the protection of the complainant against retaliation are addressed. [ABSTRACT FROM AUTHOR]