1. The identification, analysis and problem solution proposals in the cooperation of the chosen organizations
- Author
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Chovanová, Katarína, Vrbová, Lucie, and Hruška, Jakub
- Subjects
Analýza problémů ,manažerské rozhodování ,Kepner-Tregoe methodology ,Problem analysis ,metodika Kepner-Tregoe ,managerial decision-making ,CRM - Abstract
The focus of this thesis is an identification and analysis of problems which have occurred till now in the cooperation between two chosen organizations, followed by problem solution proposals. Methodology of two sociologists Charles H. Kepner and Benjamin B. Tregoe will be used to undertake this analysis. The thesis is divided in two parts, theoretical and practical. The aim of the theoretical part is to define the various concepts that will be used in this work, such as the Kepner-Tregoe methodology or definition of a problem. The practical part is oriented on the analysis of the cooperation of the chosen organizations and the problems that have occurred with the use of the mentioned methodology. The purpose of the thesis is to propose possible solutions and chose the most appropriate.
- Published
- 2015