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The aim of the present research is to assess which type of online promotional incentive (monetary or non-monetary) is the most effective at achieving purchase intention for airline tickets, depending on the user’s level of Internet experience (characterized as novice, moderate, or expert user). A Univariate General Linear Model is conducted, using data obtained from an experimental design with two levels: monetary online sales promotion and nonmonetary online sales promotion. The findings indicate that in the case of acquiring an airline ticket online, monetary incentives are more appealing to novice Web users, while non-monetary incentives are preferred by expert users. The present study breaks new ground in that it examines, in the travel sector, the effectiveness of online sales promotions at prompting the individual to purchase online, in a comparative analysis based on online sales incentive type (monetary vs. non-monetary). The work contributes to the literature on the online travel sector by analyzing how the user’s level of Web experience affects the effectiveness of each type of online sales promotion.

This article seeks to identify the perception of industrial controller managers have in regard to strategic and economic aspects of granting bonuses on higher product quantity purchases. The premise is that the economic results generated by the decision to grant a discount or a bonus for higher product quantities is much the same, taking into account the same amount of product delivered to the client. Ninety-one surveys, from the FIPECAFI- FEA-USP database, answered by controllers working in a variety of sectors were analyzed. The results revealed the following: 1) a very significant number of companies from the selected sample adopt a product quantity bonus policy; 2) commercial departments are generally responsible for this decision; and 3) the perception of controllers in regard to decision-making aspects in regard to granting bonuses in relation to product amounts purchased. [ABSTRACT FROM AUTHOR]