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This article describes the experience in making a protocol for nursing consultations in order to subsidize the assistance provided for diabetic patients attended in Hospital das Clínicas State University of Campinas, São Paulo, Brazil, at the stage of beginning their insulin therapy. The development of the protocol was divided into two working stages. On the first stage, a literature research was carried out to survey the scientific production related to the orientations and nursing care, by the introduction of insulin therapy. The second stage was the building of the protocol proposal based on the achieved results. The conception process allowed the acknowledgment of both nursing consultations and systematization of care as a valuable tools to identify the problems individually, besides planning, carrying out, and assessing the assistance and health service plan continually, bringing about the improvement of care and the standardization of documents and records.