1. Metodologia Ágil como Vetor da Transformação Digital em um Banco Federal Brasileiro.
- Author
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Tavares de Oliveira, André de Almeida and Asrilhant, Boris
- Subjects
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DIGITAL transformation , *DIGITAL technology , *CORPORATE culture , *SENIOR leadership teams , *DEVELOPMENT banks , *AGILE software development - Abstract
In the last years a type of financial institution has emerged, named fintechs, with reduced capital structure, no physical bank agencies and offering more agile functionalities, without the majority of fees and the typical bureaucracy of the traditional banks. In order to extend the credit offers possibilities, the Brazilian Economic and Social Development Bank (BNDES) sought the fintechs as partners, causing the Bank to adapt to a more agile business model. Such a process was characterized as an organizational culture change put into practice through its digital transformation. At the same time, the world has been impacted by the COVID-19 pandemic, which was a trigger to accelerate the process. This article presents a case study that describes the adaptation process of BNDES to the agile methodology of the fintechs, during the period of 2019 to 2021, as a vector of the bank's digital transformation. The results of this article aligned the main topics of the case study to the theoretical references, thus allowing the identification of the convergence points between theory and practice. Amongst the main results, one highlights the effort made to disseminate the agile methodology by forming multidisciplinary squads with the delivery of incremental minimum viable products, the integration of data bases and systems for real time collaboration, and the importance of the senior management to sponsor BNDES successful digital transformation process. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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