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Background: Interruptions have been reported to contribute to clinical errors and procedural failures. Objective: To analyze the interruptions experienced by nurses during the preparation and administration of high-risk medications. Methodology: A cross-sectional study was conducted in an intensive care and inpatient unit. The interruptions experienced by nurses during the medication process were observed through two checklists. The sample was selected by convenience in April-May 2019. Descriptive statistics was used to analyze quantitative data in IBM SPSS Statistics software, version 24.0, while content analysis was used to analyze qualitative data. Results: In 193 medication processes, there were 137 interruptions. Other members of the healthcare team initiated most interruptions through conversations. These interruptions were mostly negative and occurred during the preparation phase. The multitasking strategy was used to manage them. Conclusion: Interruptions during the medication process were primarily associated with professional and social communications. The impact of these interruptions varied depending on the phase of the process. [ABSTRACT FROM AUTHOR]

Difficulties related to communication are the main causes of adverse events in the context of health care, which emphasizes the need for new strategies aimed at efficient communicability, especially in the nursing team. Objective: To know the perception of nurses in a surgical clinic regarding the standardization of the shift change. Method: Descriptive study, with a qualitative approach, carried out at the Surgical Clinic of a medium-sized Hospital of the State Public Network, located in Fortaleza, Ceará, Brazil. Data collection took place through a semi-structured interviews, between April and June 2021, after respondents signing the Free and Informed Consent Form. For data encoding and information categorization, the NVivo® 12 Plus software was used. The substantive analysis of the results was carried out by the researchers using bardanian content analysis. Results: Seven professionals who work as assistants in the health unit, referred to as the empirical field of this essay, participated in the study. The categories showed: The importance of building a checklist to standardize the shift change; The difficulties encountered in the shift change and, Suggestions of items to compose a checklist for the shift change. Conclusion: The important role of nurses in the search for knowledge, in information management and in the possibility of effectively contributing to the construction of resources that expand patient safety strategies was evidenced. The study reveals the importance of qualitative studies to solve praxis problems in the health field, in addition to emphasizing the use of support software to support the analysis of qualitative data. [ABSTRACT FROM AUTHOR]

Objective: To describe the elaboration process and implementation of a care checklist to suspected persons of the new coronavirus with severe signs in Primary Health Care. Methods: Report of experience of a health center in the region of the greater Florianópolis, Santa Catarina, developed in two phases: elaboration and implementation of a checklist for care of people with severe respiratory symptoms. Results: The checklist was elaborated collectively by nurses and physicians in four versions, and its final version consists of the items: vital signs, ventilation, procedures, medication, biosafety, family care, drug allergy, communication with other branches within the Urgent Care Network, and observations. Implemented in the care of persons with severe respiratory symptoms suspected of the new coronavirus, the checklist provided greater safety in care, quick access to information and it guaranteed that no data was neglected, in addition it facilitated the dialogue between professionals during the service, the communication with the family and with other branches within the Urgent Care Network. Conclusions: The elaborated checklist was clear and objective in its implementation, and fulfilled the need to guarantee more quality and safety in assistance of suspected person of the new coronavirus with severe signs in Primary Health Care. [ABSTRACT FROM AUTHOR]

Aim: to analyze the relations between the communication process and the occurrence of adverse events and to reflect on a model for care handover in hospital institutions. Method: theoretical reflexive study. Results: the analysis of theoretical references, publications of organizations, certifying institutions and scientific articles revealed the relation between communication failures and adverse events. It was noticed that many communication problems among healthcare professionals happen during care handover. However, when information is standardized, positive results are evidenced. Conclusions: the standardization of care handover should be encouraged, since communication is essential for human relations that involve patients, their families and professionals. This procedure contributes for transformations in healthcare institutions and for improvement of safety culture. [ABSTRACT FROM AUTHOR]

The objective of this study was to investigate the scientific research that adress the issue of comunication of the clinic deterioration, through a bibliographical research. It is a systematic review of the literature, which were selected 20 articles from the database Lilacs and Medline between 2010 and 2015. From the analysis of the material, it was observed that communication is still a barrier that hinders the bond between the professional and the patient. The training in order to enable the professional for this dificult task is the ideal choice, in order to provide an environment for sharing feelings and not only the daily activities mechanized by too much routine work in intensive care units. It was possible to create three categories: I - Perception and means of the nurse in communication to the patient with clinical deterioration in the intensive care unit, II - Strategies for good practice about patient safety in the intensive care unit and III - use of the Protocol SPIKES by nurses as an instrument in the intensive care unit. It was found that the distance of the nurse's actions with regard to communication of the deterioration of the clinical condition of the patient in the intensive care unit, good practices on patient safety, and implementation of the SPIKES protocol by nurses, create a bond and quality care. It was concluded that nurses need training regarding the communication of clinical deterioration, good practice about patient safety and use of the SPIKES protocol by nurses, but there is a need to be more research on the topic. [ABSTRACT FROM AUTHOR]