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Despite the growing academic and practical interest in organizational processes (Business Process Management, BPM), the literature is still scarce on the factors that precede process management change in projects. This study aims to identify which critical success factors in projects whose, product or outcome is changes in organizational processes. A systematic literature review was conducted in the Scopus and Web of Science databases, using journal articles between 1994 and 2019. The research protocol was validated by two project management experts. The research presents a list of 13 critical success factors in BPM projects. The study also identified that organizational strategy alignment, top management support, project management approach, and process change management can play a relevant role in project success. As a complementary result, the type of project that usually causes changes in organizational processes is highlighted. [ABSTRACT FROM AUTHOR]

This paper entitled "Critical Success Factors of the Incubation Network of Enterprises of the Ifes." has as main objective of this study was to identify the critical success factors of the entrepreneurship incubation network of the Federal Institute of Espírito Santo. So it was done a single case study was conducted in the Ifes incubator, using documentary analysis and the semi-structured interview. The relevance of this study is found in the application of theoretical elements and in the scientific investigation of Entrepreneurs incubators as environments specialized in supporting projects that are in the early stages of development of your product or prototype. Critical Success Factors are the skills acquired by a manager or his or her work team, who will lead the organization to success. The main results found in this study were, critical success factors are the determining variables to keep incubators competitive, improving their organizational processes and ensuring their survival. Among the identified factors are: financial support and government support of the state of Espírito Santo, institutional support of Ifes, technical and technological support, management of incubator processes and monitoring of incubated companies. The main theoretical and methodological implications of this study indicate that promoting the management of innovative environments requires conditions for application this critical factors and reconciling new management tools. This research is expected to contribute to the opening of other studies, in addition to being an instrument of theoretical and methodological basis so that business incubators can offer better returns with a positive impact on society. [ABSTRACT FROM AUTHOR]

Blended learning has been a short term trend and its wide range of applications has aroused the interest of researchers. Therefore, this research aims to identify which are the critical success factors for adoption of blended learning subjects in traditional classroom courses, from the students' perspective at a private Brazilian university. The investigation took place in a private Higher Education Institution, in south Brazil, through the application of questionnaires to 331 students taking courses in the blendend learning modality. The analysis was performed in a qualitative way, through content analysis, and quantitative way, with the comparison of categorical variables through calculations of the statistics of the relationship between them. The results point to the following critical success factors: first, teachers' digital competence must be developed, as they need to be well prepared to help in the development of students' digital competence. From this, other factors become decisive, such as technology, which must have a friendly interface, be easy to navigate, promote interaction and collaborative construction of knowledge. In addition, the disciplines must be structured with the application of active learning methodologies and with the adoption of a variety of activities that have, mainly, visual stimulus. All the factors raised are interdependent and need continuous improvement. [ABSTRACT FROM AUTHOR]

The research has the main objective of identifying the Critical Success Factors (CSF) through the view of tutors and coordinators of distance courses in the management of private Higher Education Institutions (HEI), in order to reflect on the factors which influence the success of the business. The growth in the offer of distance courses has stimulated competition. Because of this, one should not only think about educating students, but also about good business management. The research sought to answer the following question: "What are the critical success factors in the management of distance education (DE) in private HEI under the vision of tutors and coordinators?" To search for answers to this question we opted for a quantitative approach, using as a subject of research the teachers and coordinators in the DE of two private HEIs located in Rio de Janeiro, in order to identify the CSF in the management of DE under their eyes and experiences in the teaching-learning process and management. The relevance of this article is to outline the main CSF in the management of the DE, not so that it is a business standard, but a possible marker for the other institutions that operate in the DE business. As a result, the following CSF were identified: The size of HEIs; teacher tutors; pedagogical model; face-to-face tutors; and supporting infrastructure - physical facilities (rooms, computer lab, auditorium, library, others). [ABSTRACT FROM AUTHOR]

The objective of the article is to identify the perception of users of the Decision Support System (DSS), used by the Federal University of Brazil (UNIVASF), about the management of the Critical Success Factors (CSF) in the implementation of the Information System. The research, descriptive and quantitative, had data collected through a structured questionnaire, applied to Decision Support System users of the Federal University. The results reveal that organizational factors were perceived as those that received more adequate management, when compared to technological CSFs, while compliance with legislation was the factor that obtained the highest positive perception index. It should also be noted that preventive corrective initiatives adopted by managers were not sufficient, leading to this factor being the one with the least positive perception of adequate management. In addition, the career can affect to a certain extent the level of perception Management of the process of implementation of the information system. [ABSTRACT FROM AUTHOR]

Information technology (IT) took on an increasingly important role for organizations. In manufacturing companies, APS (Advanced Planning and Schedulling) systems are an example of this process. In this context, the study of critical success factors (CSF) appears as an alternative to ensure that these implementations will occur as expected. However, the systematic study of CSF in APS implementations is not widespread in literature. This article seeks to identify the CSF in an APS implementation project at a large manufacturing company. It was done through a literature review based in ERP (Enterprise Resource Planning) and APS implementations and a set of interviews with firm employees that participated in the project. As a result, CSF applicable to this case were identified, analyzed and prioritized. Factors derived from the ERP literature stood out in this analysis, which indicates the existence of a set of common CSF to systems implementations in general. The highlighted CSF are Change management process, Communication and user involvement, Data accuracy, Training, Project team, Objectives and constraints analysis. [ABSTRACT FROM AUTHOR]

The WebBusiness case, based on real facts, confronts students with the need to make a critical decision in the life of a small entrepreneur who is enjoying a successful venture: to sell or not to sell his business. The main character of the case, Moris Litvak, developed and operates an online platform that allows hotels to receive reservations over the web. To argue consistently for or against selling, the student has to evaluate the business situation, the entrepreneur's competences and those of his team and the quality of the buying offer received. In doing so, he or she practices critical skills for the management of a new business. To allow for a well reasoned argument, the case offers extensive information about the entrepreneur life's trajectory, the organization's development and existing structure, its market, products, competitors and alliances, and also the present and projected financial results and details of the offer received. The data provided makes it possible for the student to calculate the value of the firm, based on the projected five years of results and to compare this value with the one being offered for it. The case also has data to support a discussion concerning the plausibility of the results projected by the entrepreneur and of other subjective aspects involved in the decision. [ABSTRACT FROM AUTHOR]