1. Fatores Críticos de Sucesso em Gestão de Projetos Orientados a Mudanças de Processos.
- Author
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Idogawa, Juliano and Santino Bizarrias, Flávio
- Subjects
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CRITICAL success factor , *BUSINESS process management , *WEB databases , *ORGANIZATIONAL aims & objectives , *SCIENCE databases - Abstract
Despite the growing academic and practical interest in organizational processes (Business Process Management, BPM), the literature is still scarce on the factors that precede process management change in projects. This study aims to identify which critical success factors in projects whose, product or outcome is changes in organizational processes. A systematic literature review was conducted in the Scopus and Web of Science databases, using journal articles between 1994 and 2019. The research protocol was validated by two project management experts. The research presents a list of 13 critical success factors in BPM projects. The study also identified that organizational strategy alignment, top management support, project management approach, and process change management can play a relevant role in project success. As a complementary result, the type of project that usually causes changes in organizational processes is highlighted. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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