1. ANÁLISE DE FATORES CRÍTICOS DE SUCESSO NA IMPLANTAÇÃO DE UM SISTEMA APS.
- Author
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Tonieto Biavatti, Lucas, Cortimiglia, Marcelo, and Henrique Leso, Bernardo
- Subjects
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CRITICAL success factor , *ENTERPRISE resource planning , *EMPLOYMENT interviewing , *LITERATURE reviews , *INFORMATION technology , *CHANGE management - Abstract
Information technology (IT) took on an increasingly important role for organizations. In manufacturing companies, APS (Advanced Planning and Schedulling) systems are an example of this process. In this context, the study of critical success factors (CSF) appears as an alternative to ensure that these implementations will occur as expected. However, the systematic study of CSF in APS implementations is not widespread in literature. This article seeks to identify the CSF in an APS implementation project at a large manufacturing company. It was done through a literature review based in ERP (Enterprise Resource Planning) and APS implementations and a set of interviews with firm employees that participated in the project. As a result, CSF applicable to this case were identified, analyzed and prioritized. Factors derived from the ERP literature stood out in this analysis, which indicates the existence of a set of common CSF to systems implementations in general. The highlighted CSF are Change management process, Communication and user involvement, Data accuracy, Training, Project team, Objectives and constraints analysis. [ABSTRACT FROM AUTHOR]
- Published
- 2019